バトン ルージュ動物園周辺のホテル

「Room was clean and spacious. Breakfast was plentiful and good variety. Had a major issue when we were told to evacuate in the middle of the night for 4 hours. Poor communication from the hotel staff. We were left sleeping in our car. The rest of our two days were without hot water, cold showers. Did not feel hotel management cared about us as guests. No follow-up after the incident. Would not recommend if you want a hotel with good communication and customer service.」

「ベビーベッドを貸し出してもらえました。」

「Our air conditioner didn't work in our room the 1st night so they moved us to another room. They did but our room was smaller.」

「Great service all around.」

「Room was great , ac was cold bed was comfy and everything was very clean . The Man that runs the place went beyond to make sure we were comfortable. It was just a quick overnight stop but it was nice . Thanks 」

「What an Amazing hotel, very clean, safe parking, great staff very friendly. HUGE SUITE!!! Tiger Suite 4th floor everything you could want in a room.」

「breakfast is good!」

「Very kind staff! Clean rooms, great breakfast!」

「Room and property was nice but the Air conditioner didn’t seem to work well at all.」

「We have stayed at the Cook for camp five summers now. This is the first time I saw service levels lowered. The staff are great but this year we didn’t have room cleaning, towel service or trash removed for the four nights we stayed. Also, I have noticed the breakfast menu hasn’t changed in five years and can get a little boring. I understand this is the only hotel in Baton Rouge that is run by the alumni so I hope they receive this feedback that their hotel is no longer price competitive for the...

「We arrived later in the evening as we were traveling long distance. We arrived at the hotel and was told that the room we booked was not available. We booked a 2 queen room as we are traveling 3 adults and 2 children. We were told that they only had single bed room available and nothing else. If we booked in advance for the room, how was it not available? We had to go out and buy an air mattress for our single night stay. Also we were told that parking was in the back for the hotel. What we...