Batak Visitor Center

Pretty disappointed. Like someone mentioned before the concept is very good and the property itself was also cool. But the room did not smell very pleasant (moldy), no soap in the shower, two towels for a 3 person room and they were all stained, the front staff was not that friendly, the wifi did not work once and neither did the TV- when we asked the staff nothing was done. I personally did not think the price I paid reflected the quality I received. They did arrange a wonderful day tour for us and the overall vibe of the hotel is nice but just be mindful when booking.

The staff are absolutely the best of all the places we’ve stayed in the Philippines. They adhere to the highest quality of customer service. We’re also thankful for the spa and gym staff. They keep the sauna area and gym impeccable. The food served at Gana restaurant are delicious and the servers and cooks are all great! And don’t miss out on dinner at Henri’s. Every one of the shuttle drivers and boat crew, including Mike at conscierge are absolutely top notch. Our butlers (Anne and Ralf) made our stay the most memorable! Because of these two, we plan to return in the future.