2/10
After travelling 2 hours our accommodation was cancelled just as we were arriving.
The host said it was double booked and that Vrbo would ring
They didn’t, I spent 5 hours on the phone, on email and driving around on unclear info before they stopped replying and 3 women were left without anywhere to stay for 2 nights.
Vrbo say they have done all they needed. I will be escalating and will never use then again.
Sue G.
2023 年 8 月に 2 泊滞在