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Pullman Basel Europe

Property class: 4
A peaceful urban retreat in Basel City Centre where travelers can relax in natural surroundings while staying connected to the convenience of city life

Choose dates to view prices

Travelers find a quiet escape at Pullman Basel Europe in Basel City Centre, where a garden and sunny terrace create a peaceful atmosphere. The hotel's Bistro Europe serves meals throughout the day, and guests can enjoy coffee or tea in the lobby.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is ￥30,194
￥32,986 total
includes taxes & fees
Aug 28 - Aug 29

Room options

View all photos for Superior Twin Room, 1 Double Bed

A hotel room with a large bed, two bedside tables, a chair, and a window with curtains.

Superior Twin Room, 1 Double Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Twin Room, 1 Double Bed

A hotel room with a bed, two chairs, a desk, and a large window with curtains.

Deluxe Twin Room, 1 Double Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Room

Classic Room | Premium bedding, minibar, in-room safe, desk

Classic Room

9.8 out of 10
Exceptional
(32 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 Twin Bed

A hotel room with a bed, a lamp, a door, and a suitcase.

Classic Room, 1 Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Room, 1 Double Bed, Terrace, Garden View

A hotel room with a large bed, two chairs, a desk, a lamp, and a view of the city through a large window.

Classic Room, 1 Double Bed, Terrace, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Located in Basel City Centre, a neighborhood in Basel, Pullman Basel Europe is near a metro station. Antique Museum and Collection Ludwig and Caricature and Cartoon Museum are cultural highlights, and some of the area's activities can be experienced at Via Gottardo and Petite Camargue Alsacienne Nature Reserve. Basel Natural History Museum and Basel Zoo are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Basel travel guide
Map
4058, BS, Basel, Clarastrasse 43

What's nearby

  • A red building with intricate designs and a tall tower.
    Basel Town Hall
    11 min walk - 1.0 km
  • A historic European square with ornate buildings, a prominent tower, and cobblestone streets.
    Marktplatz
    13 min walk - 1.1 km
  • A historic cityscape with a prominent cathedral, a river, and lush greenery along the riverbank.
    Basler Muenster
    16 min walk - 1.3 km
  • A building with classical architecture, featuring arched windows and columns.
    Basel Art Museum
    16 min walk - 1.3 km
  • Congress Center Basel
    2 min walk - 0.2 km

Getting around

  • Marktplatz Tram Stop
    11 min walk
  • Basel Bad Station
    12 min walk
  • EuroAirport Airport (BSL)
    19 min drive

Restaurants

  • Heritage Restaurant
    2 min walk
  • Bistro Europe & Lobby Bar
    1 min walk
  • Yoya Pita
    2 min walk
  • Döner Stop
    5 min walk
  • Bambus nest
    4 min walk

About this property

Pullman Basel Europe

  • Upscale hotel located in Basel City Centre
  • You can look forward to a terrace, shopping on site, and a garden at Pullman Basel Europe. The on-site restaurant, Bistro Europe, offers breakfast, lunch, dinner, and light fare. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
    • Express check-out, multilingual staff, and coffee/tea in the lobby
    • 1 meeting room, tour/ticket assistance, and an elevator
    • Guest reviews give top marks for the helpful staff and first-rate property condition
  • Room features
  • All 141 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
  • Extra conveniences in all rooms include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with designer toiletries and hair dryers
    • 55-cm LED TVs with cable channels
    • Electric kettles, daily housekeeping, and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (CHF 27 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bistro Europe

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5,813 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-cm LED TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CHF 65.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 65
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Covered self parking fee: CHF 27 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 65.00 (subject to availability)
  • Late check-out fee: CHF 65 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Is Pullman Basel Europe pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of CHF 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Pullman Basel Europe?

As of Aug 15, 2026, prices found for a 1-night stay for 2 adults at Pullman Basel Europe on Aug 28, 2026 start from ￥30,194, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for CHF 27 per night.

What time is check-in at Pullman Basel Europe?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of CHF 65.00 (subject to availability).

What time is check-out at Pullman Basel Europe?

Check-out is at noon. Late check-out is available for CHF 65 (subject to availability).

Where is Pullman Basel Europe located?

Located in Basel City Centre, this hotel is within a 5-minute walk of Congress Center Basel and Rosentalanlage. St. Matthew Parish and Musical Theater Basel are also within 10 minutes. Marktplatz Tram Stop is 11 minutes by foot and University Tram Stop is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pullman Basel Europe Reviews

9.4

Exceptional

9.6

Cleanliness

8.6

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 594 out of 860 reviews
Rating 8 - Good. 218 out of 860 reviews
Rating 6 - Okay. 29 out of 860 reviews
Rating 4 - Poor. 11 out of 860 reviews
Rating 2 - Terrible. 8 out of 860 reviews

Reviews

Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was great but especially the staff the room snd breakfast.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast choices are abundant and amazing! The hotel itself is five star. The amenities for the cost is refreshing.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Zelalem

The hotels is good and friendly staff But expidia is not transfer my booking to the hotel and take long time
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Shqipe

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay and very clean.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and comfortable hotel in central Basel. Excellent service. We arrived late at night and most restaurants nearby close at 10pm but the hotel bar served light meals and drinks until 11pm. Slept really well and breakfast included everything on our list. The only thing that might cause problems is that the trams stop outside the hotel. Those who are light sleepers may want to book a room toward the other side. In summary, this hotel is a bit pricey but definitely worth it.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, good location, fantastic breakfast

Great stay, good location, fantastic breakfast.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Perfect hotel. Room was large, bathroom spacious and amazing shower. Staff were super friendly
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, lovely rooms, smelt nice
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff exceptional, helpful and friendly!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely friendly staff, amazing breakfast. Close proximity to the rain with plenty of things to do. Easy use of the tram from the hotel.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

michael

Big room and bathroom. Friendly reception staff. Location great.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay here. The room was comfy and cozy. It has a kettle with tea options and a coffee machine. The lights had different settings which was really great. The bar area was nice. Staff were friendly.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Sheikh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Staff are extremely helpful.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Lai-ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class hotel in very convenient location town center.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a few times, staff is impeccable, food is great. Easy walking distance to the city center
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

FRANCESCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in central Basel. Friendly staff and the Basel Card for visiting tourists is a bonus. All local public transport for free.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Urs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay over the roofs of Basel

Excellent stay, received an upgrade to top floor, quiet and comfortable room, very well equipped and maintained Good breakfast Central location, all in walking distance
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

TUGBA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff was so friendly 😊
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good location. Hotel is big and clean, room was lovely and huge and got very good light. Reception staff could not have been nicer.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Rajitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great outfit . Very convenient location !
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Robert

Our room was clean and comfortable BUT it was very hot and we couldn’t turn the temperature down. We slept with the window open which helped a bit but it was then very loud with outside noise. That was the only negative. The staff was excellent as was the breakfast.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel.

A superb hotel for my first visit to Basel. The rooms are large, clean and well appointed. There’s a good restaurant, very friendly and professional staff, and the tram is minutes walk away. I was very pleased and impressed with this hotel.
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities
Good location and close to old town. Reasonable price.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Park Jung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally satisfied. Good location, great service.
Stayed 3 nights in May 2025