Your Hotel Spalentor Team からの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Mrs. Hata,Thank you for your feedback.You gave us only a 1 which is the badest note you can attribute to the Hotel and 5 would be the best. You did not mention anything bad in your comments so maybe you can explain why you gave us only a 1.Kind regards,Your Hotel Spalentor Team
10/10 (非常に良い)
Ikuyo
2023 年 9 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ikuyo
2023 年 8 月に 2 泊滞在
Your Hotel Spalentor Teamからの返信 (投稿日 : 2023 年 9 月 4 日)
Dear Ikuyo,Thank you for your nice feedback regarding our hotel. We are very pleased that you felt so comfortable with us and that we were able to convince you of our service!Best regards from Basel, Your Hotel Spalentor team
10/10 (非常に良い)
宿泊されたお客様
2019 年 7 月 19 日
宿泊されたお客様
2019 年 7 月に 1 泊滞在
Hotel Spalentorからの返信 (投稿日 : 2019 年 7 月 22 日)
Dear Guest
thank you very much for your good review. We appreciate your effort very much and look forward to your next stay!
10/10 (非常に良い)
宿泊されたお客様
2019 年 7 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2019 年 7 月に 1 泊滞在
Hotel Spalentorからの返信 (投稿日 : 2019 年 7 月 22 日)
Dear Guest
Thank you for your nice feedback to our house. We are very pleased that you felt so comfortable with us and that we were able to convince you of our service!
Dear guets,
Thank you very much for the great rating and the nice words.
We are happy to hear that you enjoyed your stay with us and are looking forward to welcoming you soon again in our hotel.
Best regards,
10/10 (非常に良い)
T、Japan
2017 年 12 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel near old town
+Room was upgraded. I could spend a confortable stay at the hotel.
+Convenient location : The hotel is located near old town. Travellers can access to the hotel easily from Basel SBB by bus (within 10 minutes).
+All staffs I met was very kind.
T
2017 年 11 月に 1 泊滞在
Amanda Zurbrüggからの返信 (投稿日 : 2018 年 1 月 3 日)
Dear T,
Thank you very much for taking the time to share your impression of our hotel on Expedia.com.
We are delighted to hear that you enjoyed your stay with us and hope to welcome you back in 2018!
All the best for the New Year,
Hotel Spalentor
Dear Tyler,
Thank you very much for your excellent rating!
We are glad to hear that you enjoyed your stay with us despite the inital trouble to find us. Once you get out of the train station Basel SBB, you will find bus number 30 just in front of a store called "Tchibo".
The hotel was opened in 2002 and ever since we make annual renovations to live up to our guests' expectations.
We look forward to your next visit and send our best wishes from Basel!
Best regards,
Hotel Spalentor
Dear Guest,
Thank you very much for your review - we appreciate that you took the time to rate your stay with us.
However, we are not quite sure if the review concerns our hotel. Every guest can easily check-in at the front desk upon arrival. The front desk team is always happy to help you to get the information required.
Also, all of our rooms have individual air-conditioning systems to make your stay more comfortable.
Should you ever come back to Basel, we would be very happy to welcome you back and to prove that our hotel is worth its 4 stars.
With best wishes from Basel,
Hotel Spalentor
Amanda Zurbrügg
10/10 (非常に良い)
宿泊されたお客様
2017 年 8 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
excellent pepit-hotel
This hotel offered me a safe and pleasant stay in Basel. I truly recommend this hotel for buisiness as well as private purpose.
宿泊されたお客様
2017 年 8 月に 3 泊滞在
Muriel Steinmannからの返信 (投稿日 : 2017 年 9 月 4 日)
Dear Guest
Thank you for your nice feedback.
We are very pleased that you felt so comfortable with us and that we were able to convince you of our service!
The hotel was fine but a little far from the center
marc
2024 年 5 月に 1 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2024 年 5 月 15 日)
Dear MarcWe thank you for choosing our Hotel while your stay in Basel and are happy that you enjoyed everything.We are looking forward to welcoming you again as guest in our hotel.Best regards from Basel, Your Hotel Spalentor team
10/10 (非常に良い)
Curtis、Huntsville
家族旅行
2024 年 5 月 14 日
良かった点 : 清潔度、施設のコンディションと設備
Nice
Curtis
2024 年 5 月に 1 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Curtis,Thank you for your nice feedback regarding our hotel. We are very pleased that you felt so comfortable with us and that we were able to convince you of our service!Best regards from Basel, Your Hotel Spalentor team
10/10 (非常に良い)
Dawn
2024 年 5 月 3 日
Dawn
2024 年 4 月に 2 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Dawn,Thank you for your nice feedback regarding our hotel. We are very pleased that you felt so comfortable with us and that we were able to convince you of our service!Best regards from Basel, Your Hotel Spalentor team
10/10 (非常に良い)
Renate
2024 年 5 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Renate
2024 年 5 月に 1 泊滞在
Ihr Hotel Spalentor Teamからの返信 (投稿日 : 2024 年 5 月 3 日)
Liebe Frau RenateHerzlichen Dank, dass Sie sich die Zeit genommen haben, unser Hotel zu bewerten. Wir freuen uns ausserordentlich, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen auf ein Wiedersehen mit Ihnen.Bis dahin verbleiben wir mit besten Grüssen
10/10 (非常に良い)
Grietje
カップルで旅行
2024 年 5 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great p-lace to stay.
Grietje
2024 年 4 月に 2 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Grietje,Thank you for your nice feedback regarding our hotel. We are very pleased that you felt so comfortable with us and that we were able to convince you of our service!Best regards from Basel, Your Hotel Spalentor team
10/10 (非常に良い)
Ole
カップルで旅行
2024 年 4 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Xxx
Ole
2024 年 4 月に 5 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Ole,Thank you for your nice feedback regarding our hotel. We are very pleased that you felt so comfortable with us and that we were able to convince you of our service!Best regards from Basel, Your Hotel Spalentor team
10/10 (非常に良い)
Allyn
出張, カップルで旅行
2024 年 4 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Spalentor is our hotel of choice when staying in Basel. Everything is just simply as we like it. Friendly, helpful staff, clean, bright rooms, perfectly located. Looking forward to returning.
Allyn
2024 年 4 月に 4 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2024 年 4 月 24 日)
Dear AllynWe very much appreciate your kind words! It is great to know that you were satisfied with our service and the kindness of our whole team. Evenmore we are very happy to hear that you enjoyed our hotel as well as the location next to the spalengate and city center/oldtown.We are looking forward to welcoming you again as guest in our hotel.
8/10 (良い)
Susan
カップルで旅行
2024 年 4 月 23 日
Very convenient to the city gate
Susan
2024 年 4 月に 2 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2024 年 4 月 23 日)
Dear SusanThank you for your nice feedback regarding our hotel. We are very pleased that you felt so comfortable with us and that you liked our location.Best regards from Basel
10/10 (非常に良い)
Susan
家族旅行
2024 年 4 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked being next to the old town and my son liked the pool table and Foosball table and bar.
Susan
2024 年 4 月に 1 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2024 年 4 月 23 日)
Dear SusanFurther to the review you have kindly posted, we would like to thank you for your great comments including our pool table.We are very pleased to see that you had a fantastic stay and hope to have the opportunity to welcome you back on your return visit to Basel.Best regards from Basel,
10/10 (非常に良い)
Francisco
カップルで旅行
2024 年 4 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excelente hotel muy céntrico y con un personal de 10
Francisco
2024 年 4 月に 1 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2024 年 4 月 23 日)
Dear FranciscoThank you very much for your positive guest review. We are very pleased that you could spend a nice stay in our house and that you were satisfied with our service and the friendliness of the teamKindest regards from Basel
10/10 (非常に良い)
Charles L
カップルで旅行
2024 年 4 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was great, both service and accommodations!
Charles L
2024 年 4 月に 1 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Charles,Thank you for taking the time to let us a comment. We are very happy that you where satisfied with all our services. We hope to welcome you soon again.Kind regards, Your Hotel Spalentor Team
10/10 (非常に良い)
janeah
2024 年 4 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect place. My room overlooked the famous SPALEN gate and entrance to old town.
janeah
2024 年 4 月に 1 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Janeah,Thank you very much for your excellent review. We are very pleased to see that you enjoyed your room so much especially the wonderfull view of the Splaentor and the old town of Basel. We would much appreciate to have the chance to welcome you soon again. Kind regards, Your Hotel Splanetor Team
10/10 (非常に良い)
George
カップルで旅行
2024 年 3 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was an excellent place to stay in Basel. The facilities were wonderful and the service even better. Very close to Old Town and a tram stop. Great restaurants nearby, and the one recommended by staff was great! Highly recommend this hotel to anyone looking for a great place to stay while in Basel at a good rate,
George
2024 年 3 月に 1 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2024 年 3 月 25 日)
Dear George,Thank you very much for your very nice feedback. We are very happy to read that you where very satisfied with our service and the good location close to the city center. We would be very happy to welcome you soon again. Kind regards, Your Hotel Spalentor Team
10/10 (非常に良い)
Chia Jan
家族旅行
2024 年 3 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a very nice hotel, the room is big, very clean. Our room has a window facing one of the old city Gate. In front of this hotel is a Bonacic Garden. The garden is very big. we are very happy to stay in this hotel. Next time if we visit Basel, we will stay here again.
Chia Jan
2024 年 3 月に 1 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Chia Jan,Thank you very much for taking the time to give us your nice feedback. We are very pleased that you where satified with our comfortable and very clean rooms. We would be happy to welcome you again. Kind regards,Your Hotel Spalentor Team
10/10 (非常に良い)
Theron、Goodyear
カップルで旅行
2024 年 3 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Free bus, tram, train passes and close to old town and food
Theron
2024 年 3 月に 1 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Theron,Thank you very much for your excellent feedback. We are happy to see that you really enjoyed your stay with us in basel. We hope to welcome you soon again. Kind regards, Your Hotel Spalentor Team
10/10 (非常に良い)
Timothy
カップルで旅行
2024 年 3 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was extremely helpful. The room was clean and comfortable.
Timothy
2024 年 3 月に 2 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Timothy,Thank you very much for taking the time to share with us your wonderful impressions. We are glad to see that we could convince you with the friendliness from our staff and our spacious and clean rooms. We would be happy to welcome you again if you will come back to Basel. Kind regards,Your Hotel Spalentor Team
10/10 (非常に良い)
Colin
出張
2024 年 2 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Helpful reception, quiet hotel with easy access to shops and restaurants.
Colin
2024 年 2 月に 2 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Guest,Thank you very much to share your very good impressions with us.We are very pleased that you where completle satisfied with the friendliness of our Reception Team.We hope to welcome you again with us in Basel soon.Kind regards,Your Hotel Spalentor Team
10/10 (非常に良い)
Paul
2024 年 2 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellence by the Spalentor Gate
Hotel Spalentor offers a wonderful, well run place to stay in a perfect location for access to the old town or to get to the train station. Old school kind of place wheree they give you a physical key for your room but everything is clean as a whistle.
Paul
2024 年 2 月に 2 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2024 年 2 月 14 日)
Dear guest,Thank you very much for your fantastic review! It is always a pleasure to hear that our guests had a pleasant stay. We are proud to have lived up to your expectations and hope to welcome you again soon!Kind regards from Basel, Your Hotel Spalentor Team
10/10 (非常に良い)
Yacine
2024 年 2 月 10 日
Yacine
2024 年 2 月に 1 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2024 年 2 月 12 日)
Dear guest,Thank you very much for your fantastic review! It is always a pleasure to hear that our guests had a pleasant stay. We are proud to have lived up to your expectations and hope to welcome you again soon!Kind regards from Basel, Your Hotel Spalentor Team
10/10 (非常に良い)
Dulce R
2024 年 1 月 25 日
Dulce R
2024 年 1 月に 1 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2024 年 1 月 26 日)
Dear Dulce RThank you for visiting the Hotel Spalentor in Basel. We are very grateful for your wonderful words and are pleased that we were able to offer you a successful stay. We were happy to pass on your compliments to our entire team which was very pleased with your words of praise. We would be happy to welcome you again soon and to spoil you. Kindest regards from Basel
10/10 (非常に良い)
James
家族旅行
2024 年 1 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
James
2023 年 12 月に 2 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2024 年 1 月 11 日)
Dear James,Thank you for your nice feedback regarding our hotel. We are very pleased that you felt so comfortable with us and that we were able to convince you of our service!Best regards from Basel, Your Hotel Spalentor team
10/10 (非常に良い)
Stella
2023 年 12 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stella
2023 年 12 月に 2 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2024 年 1 月 2 日)
Dear Stella,Thank you for your nice feedback regarding our hotel. We are very pleased that you felt so comfortable with us and that we were able to convince you of our service!Best regards from Basel, Your Hotel Spalentor team
10/10 (非常に良い)
Allyn
カップルで旅行
2023 年 12 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Delighted as usual with the hotel. Exceptionally friendly and knowledgeable reception staff. The hotel is immaculate and very well situated for walking to the old town, shops restaurants. Wouldn't hesitate to stay again.
Allyn
2023 年 12 月に 4 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2023 年 12 月 18 日)
Dear Allyn,Thank you very much for your excellent review!We are very happy to read that you enjoyed your stay in our hotel and that you liked our services.Our team always aims to do the best to ensure that our guests enjoy their stay to the fullest. We would be more than happy to welcome you again soon at the Hotel Spalentor!Best regards from Basel, Your Hotel Spalentor team
8/10 (良い)
Diane
2023 年 12 月 15 日
Diane
2023 年 12 月に 2 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2023 年 12 月 18 日)
Dear Diane,Thank you for your nice feedback regarding our hotel. We are very pleased that you felt so comfortable with us and that we were able to convince you of our service!Best regards from Basel, Your Hotel Spalentor team
10/10 (非常に良い)
george
カップルで旅行
2023 年 12 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Comfortable and fairly close although not central. Helpful staff. Good access to transportation.
george
2023 年 12 月に 1 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2023 年 12 月 18 日)
Dear George,Thank you very much for your positive guest review. We are very pleased that you could spend a nice stay in our house and that you were satisfied with our service and the friendliness of the team. We are happy that you were satisfied with the location of the hotel and the good transportation conexions. We wish you a great time and would be happy to welcome you once again. Best regards from Basel, Your Hotel Spalentor Team
10/10 (非常に良い)
Elizabeth
グループ旅行
2023 年 12 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Accommodation!
Fabulous location and very friendly/helpful staff.
Elizabeth
2023 年 12 月に 2 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2023 年 12 月 11 日)
Dear Elizabeth,Thank you very much for your positive guest review. We are very pleased that you could spend a nice stay in our house and that you were satisfied with our service and the friendliness of the team. We wish you a great time and would be happy to welcome you once again. Best regards from Basel, Your Hotel Spalentor Team
10/10 (非常に良い)
Sarah
出張
2023 年 11 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really lovely little hotel with exceptionally friendly and helpful staff.
Sarah
2023 年 11 月に 3 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2023 年 11 月 28 日)
Dear Sarah,Thank you very much for your excellent review!We are very happy to read that you enjoyed your stay in our hotel and that you liked our services.Our team always aims to do the best to ensure that our guests enjoy their stay to the fullest. We would be more than happy to welcome you again soon at the Hotel Spalentor!Best regards from Basel, Your Hotel Spalentor team
10/10 (非常に良い)
chuck、Broomfield
グループ旅行
2023 年 11 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place and would stay again.
chuck
2023 年 11 月に 2 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2023 年 11 月 23 日)
Dear Chuck,Thank you for your nice feedback regarding our hotel. We are very pleased that you felt so comfortable with us and that we were able to convince you of our service!Best regards from Basel, Your Hotel Spalentor team
10/10 (非常に良い)
Sok Eng
2023 年 11 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean, friendly, conveniently located.
Sok Eng
2023 年 11 月に 3 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Sok Eng,Thank you for your nice feedback regarding our hotel. We are very pleased that you felt so comfortable with us and that we were able to convince you of our service!Best regards from Basel, Your Hotel Spalentor team
10/10 (非常に良い)
Sok Eng
2023 年 11 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Sok Eng
2023 年 11 月に 2 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2023 年 11 月 15 日)
Dear Sok EngWe thank you for choosing our Hotel while your stay in Basel and are happy that you enjoyed everything.We are looking forward to welcoming you again as guest in our hotel.Best regards from Basel, Your Hotel Spalentor team
10/10 (非常に良い)
Michael
2023 年 11 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Michael
2023 年 11 月に 1 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2023 年 11 月 13 日)
Dear MichaelThank you for your nice feedback regarding our hotel. We are very pleased that you felt so comfortable with us and that we were able to convince you of our service!
10/10 (非常に良い)
DIDIER
カップルで旅行
2023 年 11 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Très bonnes conditions d'hébergement, personnel très agréable et environnement calme à proximité du centre-ville pour découverte de la charmante cité de Bâle.
Cher DidierMerci beaucoup pour votre commentaire. Nous sommes très heureux que vous ayez choisi notre hôtel et que vous soyez satisfait de notre service. Nous serions heureux de vous accueillir une nouvelle fois dans notre hôtel.Meilleurs salutations, vôtre hôtel Spalentor
8/10 (良い)
宿泊されたお客様
2023 年 11 月 3 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Great 3-Star, Not 4-Star Hotel
A great location near Old Town and a friendly staff, but we don’t think this hotel merits a 4-star rating; here’s why:
- No 24-hour front desk service
- Rooms very plain
- Lobby and bar area a bit outdated
That said, the Hotel Spalentor is a good choice for 3-star hotel in the area.
宿泊されたお客様
2023 年 10 月に 2 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2023 年 11 月 3 日)
Dear GuestThank you for posting your review regarding your recent stay here with us. We are very happy that you liked our service and the friendliness of the team and the location of the hotel.We are very sorry indeed to hear that you were disappointed with your experience with the hotel and excuse us for the inconvenience.Thank you again for sharing your important feedback with us and we sincerely hope we have the chance of welcoming you back in the future to restore your faith in us.Kindest regards
10/10 (非常に良い)
Scott
2023 年 10 月 25 日
Scott
2023 年 10 月に 5 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2023 年 10 月 30 日)
Dear Scott,Thank you for your nice feedback regarding our hotel. We are very pleased that you felt so comfortable with us and that we were able to convince you of our service!Best regards from Basel, Your Hotel Spalentor team
10/10 (非常に良い)
Luisa
グループ旅行
2023 年 10 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Spalentour is conveniently located near a tram and a couple of buses; it is also across the street from a quaint pedestrian shopping area, and walking distance to some of the premier tourist sights of Basel. The staff sre helpful and the breakfast is reasonably good with wonderful coffee. There is a safe & a Nescafe machine in.the room
Luisa
2023 年 10 月に 3 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2023 年 10 月 31 日)
Dear LuisaThank you very much for your amazing, detailled feedback. It was a pleasure to read it. We would be very happy to welcome you again in the near future.Best regards from Basel, Your Hotel Spalentor team
10/10 (非常に良い)
宿泊されたお客様
家族旅行
2023 年 10 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful staff and great accommodations
The hotel staff was absolutely wonderful. They were very knowledgeable about the area and helpful with everything we needed and so, so kind! The room was spacious and very clean. Hotel is in a great location and was easy to navigate.
宿泊されたお客様
2023 年 10 月に 1 泊滞在
Your Hotel Spalentor Team からの返信 (投稿日 : 2023 年 10 月 20 日)
Dear guestThank you very much for your excellent review!We are very happy to read that you enjoyed your stay in our hotel and that you liked our services and our friendliness of the team.Our team always aims to do the best to ensure that our guests enjoy their stay to the fullest. We would be more than happy to welcome you again soon!