「The hotel closed all food and beverage service. There was a notice on their website but no notice on Expedia. The surrounding town was largely closed too, so being without food options was not acceptable.
The hotel emailed to confirm my reservation. I complained and asked for a cancellation and refund. They never answered. As the cost was prepaid, I guess I will not get my money back. Ultimately we booked into a hotel in Kirkwall.
This was a shockingly bad experience. I would urge everyone...
「The hotel closed all food and beverage service. There was a notice on their website but no notice on Expedia. The surrounding town was largely closed too, so being without food options was not acceptable.
The hotel emailed to confirm my reservation. I complained and asked for a cancellation and refund. They never answered. As the cost was prepaid, I guess I will not get my money back. Ultimately we booked into a hotel in Kirkwall.
This was a shockingly bad experience. I would urge everyone...
Frazor