4/10 (不満)
Kenneth
カップルで旅行
2022 年 3 月 8 日
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
The good. Fabio and his wife Paola are kind and pleasant owners. They met us to guide us to the property because you can’t drive to it and you will never find it without help. The reality. The apartment is beautiful but the heating system is inadequate. Fabio the owner wanted to charge me 30€ additional a night for heating that did not work. I said this was unacceptable and he should include these hidden charges in the overall price.
He did send technicians to work on the boiler/system but it still took 4 days for the temp to go from 10c (50f) to 20c which is 68f. I think I over payed for the apartment unfortunately, even if the heating had worked. There were multiple broken or missing items that should have been fixed prior to our arrival as well. To Fabio’s credit he did ask me to provide a list of items that needed repair after checkout. There are many choices in Barga. For a reduced price if the repairs are completed and not during winter. This property could be a consideration. Because of long walks with luggage and steep staircases this property should not be considered for older or unfit individuals. FYI
Kenneth
2022 年 2 月に 5 泊滞在