4/10 (不満)
Madeline D.
2024 年 10 月 24 日
Clean but disappointing
Good: Everything was clean. Very close to the Arc. Neighborhood seemed safe. Communication before the trip was fine. Staff was friendly upon check-in.
Bad: The water temperature in 1 shower was scalding & the other was freezing. Shower head base in master was broken so you had to hold it or lay it on the water faucets.
Freezer was filled with "frost over" & minimal space for real groceries.
Found google reviews mentioning the following & now I'm dealing with the same: I'm trying to get my deposit back after only 1 response to many emails & chats. It has been 3 weeks. No mention of any problems or reason for it being charged. My experience with deposits is that they are usually holds pending on the credit card. This company charged a real charge on the day of check in & hasn't refunded.
Multiple furniture pieces have seen better days.
Had to check in at an office 2 miles away from apartment, so that was inconvenient while traveling internationally with multiple bags & people. 1 of the keys didn't work once we arrived (decided it wasn't worth the trip back to the office).
Madeline D.
2024 年 10 月に 2 泊滞在