スーペリア ダブルルーム (1 名様利用) | リビング エリア | 26 インチのLED テレビ (デジタル放送視聴可)、テレビ

ホテル セルス リボリ ランブラの口コミ

4 out of 5

口コミ

8.8

非常に良い

評価 10 - 251 件の口コミ中 151 件が非常に良い" "
評価 8 - 251 件の口コミ中 63 件が良い" "
評価 6 - 251 件の口コミ中 18 件が普通" "
評価 4 - 251 件の口コミ中 11 件が不満" "
評価 2 - 251 件の口コミ中 8 件が非常に不満" "

9.2/10

清潔度

9.0/10

スタッフとサービス

8.6/10

設備とサービス

8.6/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

8/10 (良い)

masaru、INZAI CITY

良かった点 : スタッフとサービス
Good
2024 年 2 月に 2 泊滞在
Javier Guillénからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla and for rating us.Thank you once again for your visit and we hope to welcome you back soon.Javier GuillénGuest relations Hotel Serhs Rivoli Rambla

10/10 (非常に良い)

DAISUKE

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在
Eric Ponsからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Daisuke,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you’ve had an excellent stay with us. Thank you once again for your visit and we look forward to welcome you again soon.Kind regards,Guest relations Hotel Serhs Rivoli Rambla

10/10 (非常に良い)

URARA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 2 泊滞在
Carmen Lopezからの返信 (投稿日 : 2023 年 10 月 15 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a real source of motivation for us all.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 (非常に良い)

Vanessa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Alles war wunderbar. Wir kommen gerne wieder.
2024 年 5 月に 5 泊滞在
Carmen Lopezからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a real source of motivation for us all. We will be waiting here for you to come back!!Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

8/10 (良い)

Katherine

カップルで旅行
良かった点 : 清潔度、設備とサービス
A unique and nice hotel with super location to shopping, restaurants, and all of the excitement of The Rambla Area. Beautiful suite. The bathtub (and shower, in one) a bit difficult to get in & out as it was so high without a stool or handrail. The disappointing part is that the two elevators are extremely small and we got stuck in one; no lights, no power and no way to call for help. Front desk staff didn't seem terribly worried. They did not post a sign stating it was out of service. Not a pleasant experience.. Overall it was a lovely stay, minus the elevator incident.
2024 年 5 月に 3 泊滞在
Carmen Lopezからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us, instead of the inconvenience of the lift, we will take note about it and solve this problem. Your words are a real source of motivation for us all.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 (非常に良い)

Younkoo

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
V
2024 年 5 月に 4 泊滞在
Carmen Lopezからの返信 (投稿日 : 2024 年 5 月 18 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a know pleasure to read that you had an excellent stay with us. Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 (非常に良い)

Duane

良かった点 : 設備とサービス
Great location! Staff is friendly, helpful, and bilingual. Walking distance, 15-20 mins to most major tourist attractions.
2024 年 5 月に 4 泊滞在
Carmen Lopezからの返信 (投稿日 : 2024 年 5 月 18 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. YThank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

4/10 (不満)

Jayati

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hello, Avoid this property! Staffs are rude but rooms are ok
2024 年 5 月に 2 泊滞在
Juan Ramaduからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear guest,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona and for taking the time to leave us this comment.For us it is very important to know the opinion of all our clients because it allows us to congratulate our teams when we receive good comments, and it also helps us to correct and improve our mistakes when the comments are not positive. We are sorry that we did not meet your expectations, our goal has always been to give our customers the best experience.We hope to welcome you again in the future and that you give us the opportunity to show you how we can improve our service.Warm greetings,Juan RamaduGuest relations Hotel Serhs Rivoli Rambla

10/10 (非常に良い)

Ebony

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is one of the best hotels I ever stayed in. Staff were absolutely incredible and so friendly, from the front desk, reception, the bartender in the amazing terrace bar to the lovely kitchen staff in the restaurant and cleaners too! The whole experience was amazing and the room the put me in was magnificent, so spacious, clean and I even had a balcpny overlooking la rambla. The location is amazing, drinks at the bar were so so nice - a perfect place to stop for a moment. Beds are extremely comfy and as an additional bonus the service was beyond exceptional!! I stayed for one night and had a 6am flight the following day, they let me keep my bags there for the whole day and night at no extra costs. They even let me in to sit and charge my phone at 2am and offered me water and sweets, whilst I waited for my ride to the airport at 3am.
2024 年 3 月に 1 泊滞在
Carmen Lopezからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us and that you really enjoyed all our staff and our services. Your words are a real source of motivation for us all.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

8/10 (良い)

mauri

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Carmen Lopezからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to know that you had an excellent stay with us. Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

8/10 (良い)

Ahmad

良かった点 : 清潔度、スタッフとサービス
Location is central but very noisy & a bit unsafe.
2024 年 5 月に 3 泊滞在
Juan Ramaduからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a real source of motivation for us all.Thank you once again for your visit and we hope to welcome you back soon.Juan RamaduGuest relations Hotel Serhs Rivoli Rambla

10/10 (非常に良い)

Noriko

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was very convenient from cruise port, took only 15-20 mins. Floors have steps but also have sloped ramps for easy rolling suits cases. Breakfast was so much variety and sooo good. We were wondering why they don't offer dinings. I picked this hotel, but everyone in my group were surprised and delighted with this hotel. I highly recommend.
2024 年 5 月に 1 泊滞在
Juan Ramaduからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a real source of motivation for us all.Thank you once again for your visit and we hope to welcome you back soon.Juan RamaduGuest relations Hotel Serhs Rivoli Rambla

10/10 (非常に良い)

Jose、Atlanta

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent location
2024 年 5 月に 1 泊滞在
Juan Ramaduからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a real source of motivation for us all.Thank you once again for your visit and we hope to welcome you back soon.Juan RamaduGuest relations Hotel Serhs Rivoli Rambla

10/10 (非常に良い)

tanya

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It is so convenient to transportation and food and any of the activities you want to do. The hotel itself was lovely and clean and the staff was very friendly. The rooms were spacious and the shower was nice and hot and clean!!! We loved the quaint sky bar as well.
2024 年 4 月に 3 泊滞在
Mariona Grañóからの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. We are glad that you enjoyed our location and the hotel accomplished your expectations. It's nice to hear that the staff was friendly.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 (非常に良い)

Kimberly Louise

良かった点 : 清潔度、施設のコンディションと設備
Perfect spot!
2024 年 4 月に 3 泊滞在
Carmen Lopezからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 (非常に良い)

Arve Inge

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Fint hotel
2024 年 4 月に 2 泊滞在
Carmen Lopezからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 (非常に良い)

Can

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Good location
2024 年 4 月に 2 泊滞在
Carmen Lopezからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

8/10 (良い)

Tyler

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Shower didn’t drain well and would have LOVED blackout curtains (adjacent buildings had light shining through in our room and with the jet lag made it very hard to sleep..)
2024 年 4 月に 4 泊滞在
Carmen Lopezからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear guest,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona and for taking the time to leave us this comment.For us it is very important to know the opinion of all our clients because it allows us to congratulate our teams when we receive good comments, and it also helps us to correct and improve our mistakes when the comments are not positive. We are sorry that we did not meet your expectations, our goal has always been to give our customers the best experience.We hope to welcome you again in the future and that you give us the opportunity to show you how we can improve our service.Warm greetings,Guest relations Hotel Serhs Rivoli Rambla

10/10 (非常に良い)

Jordan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location with stunning views, although a bit noisy due to city hustle. Expected in the heart of Barcelona. Overall, loved the experience and would stay again.
2024 年 4 月に 4 泊滞在
Carmen Lopezからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Thank you once again for your visit and we hope to welcome you back soon.Carmen LopezGuest relations Hotel Serhs Rivoli Rambla

10/10 (非常に良い)

Heather

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We loved the location for the ability to step outside the door and be right on La Ramblas. Easy access to the Gothic Quarter, good shopping and transport options- The hop on/off bus and the airport link bus. We also loved our view of La Ramblas and the rooftop bar was good. The staff were welcoming and always helpful. However, you do need to weigh up whether you can cope with the inevitable noise at night. We were woken early by workers in the street below. Despite this, we would still choose to stay here again.
2024 年 4 月に 2 泊滞在
Mariona Grañóからの返信 (投稿日 : 2024 年 4 月 17 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. We are glad that you enjoyed our location and you had a great stay in Barcelona.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

6/10 (普通)

Olinda

家族旅行
良かった点 : 清潔度、設備とサービス
気になった点 : スタッフとサービス、施設のコンディションと設備
The only night I spend in this hotel was horrible. I couldn't sleep as around 1:00 am there was a leak in the balcony door of my room that wet the floor and my luggage. Not to talk about the personnel. I called for someone to help and the men opened the balcony door and went to get something to dry the floor and left it open, it was cold at this time. He took his sweet time to get back. The glass balcony door was hard to close I couldn't close it. As I mentioned before, it have been my worst night in Barcelona.
2024 年 4 月に 1 泊滞在
Juan Ramaduからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear guest,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona and for taking the time to leave us this comment.For us it is very important to know the opinion of all our clients because it allows us to congratulate our teams when we receive good comments, and it also helps us to correct and improve our mistakes when the comments are not positive. We are sorry that we did not meet your expectations, our goal has always been to give our customers the best experience.We hope to welcome you again in the future and that you give us the opportunity to show you how we can improve our service.Warm greetings,Juan RamaduGuest relations Hotel Serhs Rivoli Rambla

10/10 (非常に良い)

Rachel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very well located hotel. Everything worked and was easy. Given location room was very quiet. Nice rooftop terrace bar
2024 年 4 月に 4 泊滞在
Juan Ramaduからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a real source of motivation for us all.Thank you once again for your visit and we hope to welcome you back soon.Juan RamaduGuest relations Hotel Serhs Rivoli Rambla

10/10 (非常に良い)

David

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a great stay.
2024 年 3 月に 3 泊滞在
Carmen Lopezからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 (非常に良い)

Zhanna

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location , helpful and friendly staff, will come back again!
2024 年 3 月に 7 泊滞在
Carmen Lopezからの返信 (投稿日 : 2024 年 4 月 6 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us and you really enjoyed all our services. Your words are a real source of motivation for us all.Thank you once again for your visit and we hope to welcome you back soon.

10/10 (非常に良い)

Maria

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Habitación amplia. Limpia. Moderna. Muy amables
2024 年 3 月に 2 泊滞在
Carmen Lopezからの返信 (投稿日 : 2024 年 4 月 5 日)
Apreciado clienteEn primer lugar, muchas gracias por haber escogido el Hotel Serhs Rivoli Rambla para su estancia en Barcelona. Es un verdadero placer leer que ha tenido una estancia excelente con nosotros. Sus palabras son una auténtica fuente de motivación para nuestro equipo. Gracias una vez más por su visita y esperamos poder darle la bienvenida de nuevo en breve.Reciba un cordial saludo,Guest relations Hotel Serhs Rivoli Rambla

10/10 (非常に良い)

Jordan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Walkable, clean, serene, best breakfast
2024 年 3 月に 6 泊滞在
Carmen Lopezからの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

8/10 (良い)

Arjun

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great option for a stay! Wouldn't think twice before booking it again
2024 年 3 月に 5 泊滞在
Carmen Lopezからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 (非常に良い)

Firas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent
2024 年 3 月に 3 泊滞在
Carmen Lopezからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 (非常に良い)

Russ、Fremont

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Visited on 23/3/2024 to 26/3/2024. Hotel is on Las Ramblas so there is street noise so recommend ear plugs or request a room away from the street. Having a balcony was great for people watching. Elsa and Javier were very helpful upon check-in. Walkable to everything, shopping, food, and transportation is close if you want to venture out to other neighborhoods. Would definitely stay here again.
2024 年 3 月に 3 泊滞在
Mariona Grañóからの返信 (投稿日 : 2024 年 3 月 31 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. We are glad that you enjoyed our location and you liked your room with the balcony. It is lovely to hear that our staff was helpful during your stay with us.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 (非常に良い)

Lucile

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Très bon hotel , le personnel est sympathique, aimable et serviable. Cet un établissement que je conseil, de plus il est très bien situé. Le buffet au petit déjeuner est vraiment très copieux. Tout est parfait!
2024 年 3 月に 2 泊滞在
Mariona Grañóからの返信 (投稿日 : 2024 年 3 月 31 日)
Cher client,Tout d'abord, merci beaucoup d'avoir choisi l'Hôtel Serhs Rivoli Rambla pour votre séjour à Barcelone. C'est un réel plaisir de lire que vous avez passé un excellent séjour parmi nous. Nous sommes heureux que vous ayez apprécié la situation de l'hôtel et le petit déjeuner. Nous sommes ravis d'apprendre que le personnel a été aimable et serviable pendant votre séjour.Merci encore une fois pour votre visite et nous espérons vous accueillir à nouveau bientôt.Très cordialement,Guest relations Hôtel Serhs Rivoli Rambla

6/10 (普通)

Siddhartha

カップルで旅行
気になった点 : スタッフとサービス
Hotel located in main tourist area, good location. We stayed for 4 nights in Ramblas facing balcony room on second floor. Wry noisy area in night and early morning due to street cleaning and service trucks. Very difficult to sleep in Ramblas facing second floor room due to noise. Non cooperative reception staff, had to sleep with ear plugs and you-tube white noise. Other issue with hotel is one constant temperature for all rooms. Stayed in late Mr h 2024, room was like sauna as temp was set at 25. Cannot open window due to street noise, and with no temp control option, it is major problem one advice, do not stay on 2nd floor facing Ramblas, and think carefully about your tolerance for room temp.
2024 年 3 月に 4 泊滞在
Carmen Lopezからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

2/10 (非常に不満)

Guillermo

カップルで旅行
良かった点 : 清潔度、設備とサービス
気になった点 : スタッフとサービス、施設のコンディションと設備
This is one of the noisiest hotel I have ever been. The first room in front of the Ramblas had all the noise of the street. Then we were moved to one interior room where water flowing and running motors were our company the whole night. Very bad experience.
Juan Ramaduからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear guest,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona and for taking the time to leave us this comment.For us it is very important to know the opinion of all our clients because it allows us to congratulate our teams when we receive good comments, and it also helps us to correct and improve our mistakes when the comments are not positive. We are sorry that we did not meet your expectations, our goal has always been to give our customers the best experience.We hope to welcome you again in the future and that you give us the opportunity to show you how we can improve our service.Warm greetings,Juan RamaduGuest relations Hotel Serhs Rivoli Rambla

2/10 (非常に不満)

Priscilla、Fresh Meadows

2024 年 3 月に 1 泊滞在
Juan Ramaduからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you very much for your rating

10/10 (非常に良い)

Evelyn

カップルで旅行
2024 年 3 月に 1 泊滞在
Juan Ramaduからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Guest.Thank you for your rating

8/10 (良い)

Melike

グループ旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Lage war super. Hotelpersonal freundlich und zuvorkommend. Insgesamt eine gute Wahl für uns gewesen :)
2024 年 2 月に 3 泊滞在
Mariona Grañóからの返信 (投稿日 : 2024 年 3 月 17 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. We are glad that you really enjoyed our location and the staff were helpful.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 (非常に良い)

Lisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 4 泊滞在
Mariona Grañóからの返信 (投稿日 : 2024 年 3 月 16 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

6/10 (普通)

louise、Humlebaek

良かった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 4 泊滞在
Juan Ramaduからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Guest. Thank you for your rating

10/10 (非常に良い)

Jichen

家族旅行
良かった点 : 設備とサービス
Friendly staff, convenient location, excellent breakfast…….
2024 年 3 月に 3 泊滞在
Mariona Grañóからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. We are glad that you enjoyed our breakfast and you liked the location. It's nice to hear that our staff was friendly and helpful.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 (非常に良い)

Zara

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff, clean, and amazing location
2024 年 2 月に 3 泊滞在
Mariona Grañóからの返信 (投稿日 : 2024 年 3 月 9 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. We are glad that our staff was helpful and that our location helped you enjoying your stay in Barcelona.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 (非常に良い)

Martin

2024 年 2 月に 6 泊滞在
Mariona Grañóからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 (非常に良い)

Elizabeth

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful neighborhood and great location! Friendly staff and nice rooms! Delicious breakfast!!
2024 年 2 月に 1 泊滞在
Juan Ramaduからの返信 (投稿日 : 2024 年 3 月 7 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a real source of motivation for us all.Thank you once again for your visit and we hope to welcome you back soon.Juan RamaduGuest relations Hotel Serhs Rivoli Rambla

10/10 (非常に良い)

Chris

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel, friendly staff, clean room, and right on the Ramblas. Metro station just up the road so easy to get around Barcelona.
2023 年 12 月に 3 泊滞在
Javier Guillénからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a real source of motivation for us all.Thank you once again for your visit and we hope to welcome you back soon.Javier GuillénGuest relations Hotel Serhs Rivoli Rambla

8/10 (良い)

Zain

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Convenient city centre location 👍
2024 年 2 月に 2 泊滞在
Javier Guillénからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. We are glad to hear that you liked our locationThank you once again for your visit and we hope to welcome you back soon.Javier GuillénGuest relations Hotel Serhs Rivoli Rambla

6/10 (普通)

宿泊されたお客様

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 2 月に 4 泊滞在
Carmen Lopezからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

10/10 (非常に良い)

Dominic

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Carmen Lopezからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. We hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

2/10 (非常に不満)

Elin

家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Styr unna dette hotellet!
Dårlig service, ekstremt harde vonde senger, aircondition virket ikke. Ville ikke anbefale dette stedet til noen. Vi kommer definitivt aldri til å bo på det hotellet igjen.
2024 年 2 月に 4 泊滞在
Patricia Delgadoからの返信 (投稿日 : 2024 年 2 月 18 日)
Dear guest,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona and for taking the time to leave us this comment.For us it is very important to know the opinion of all our clients because it allows us to congratulate our teams when we receive good comments, and it also helps us to correct and improve our mistakes when the comments are not positive. We are sorry that we did not meet your expectations regarding to the hotel services and facilities, our goal has always been to give our customers the best experience.We hope to welcome you again in the future and that you give us the opportunity to show you how we can improve our service.Warm greetings,Patricia DelgadoGuest relations Hotel Serhs Rivoli Rambla

8/10 (良い)

CHUN HUNG

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great location and newly furnished
Great location along the La Ramble of BCN, you can get around easily of the city. La Ramble is the most crowded and busy street in the city, so you need to understand noises would be all around. Hotel furnishing looks pretty new and clean, only problem is there's nowhere to hang anything on the wall, which is quite a waste of space, particularly, in the winter season that you travel is overcoat and lot more clothings. Service is just so so, don't feel any warm reception from the hotel staff. Overall, it's convenient and well located if that suits your choosing criteria, that should be your pick.
2024 年 2 月に 3 泊滞在
Carmen Lopezからの返信 (投稿日 : 2024 年 2 月 16 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us and we take note regarding all your requests. Your words are a real source of motivation for us all.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

8/10 (良い)

Eivind

2024 年 1 月に 2 泊滞在
Carmen Lopezからの返信 (投稿日 : 2024 年 2 月 16 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us and you really liked our hotel.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla

8/10 (良い)

faissal

カップルで旅行
良かった点 : 設備とサービス
Bien
Carmen Lopezからの返信 (投稿日 : 2024 年 2 月 16 日)
Apreciado clienteEn primer lugar, muchas gracias por haber escogido el Hotel Serhs Rivoli Rambla para su estancia en Barcelona. Es un verdadero placer leer que ha tenido una estancia excelente con nosotros. Gracias una vez más por su visita y esperamos poder darle la bienvenida de nuevo en breve.Reciba un cordial saludo,Guest relations Hotel Serhs Rivoli Rambla

10/10 (非常に良い)

TERCIO L C

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Excelente localização!
2024 年 2 月に 4 泊滞在
Carmen Lopezからの返信 (投稿日 : 2024 年 2 月 16 日)
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us and you really enjoy our great location. Your words are a real source of motivation for us all.Thank you once again for your visit and we hope to welcome you back soon.Guest relations Hotel Serhs Rivoli Rambla