「Only one type of communication is through WhatsApp messages. Very hard to solve the problem. I’m trying to get my deposit refund but after a month, I’ve been trying to contact, still don’t get any answer. 」
「I have stayed at this hotel before, but I used it again.
Each time I feel the high-ceilinged entrance and the open poolside make me feel very relaxed. The staff was smooth and accommodating to my requests. I'm planning to visit Malaysia again next year and feel that I would like to use your service again.」
"Location is super good in terms of i) having various choices of restaurants and shops, ii) accessibility to the public transportation, iii) beside the park.
Especially the view from the pool and gym area is exceptional.
A few points which I would love to have is i)non fixed type of shower head for more usability, ii) anti-clockwise rotating = normal rotating water tap/faucet."