Thailand Pass requires travelers to book their stay, airport transfer, and COVID-19 test with an SHA Extra Plus hotel prior to arrival.

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Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 335 out of 995 reviews
5 - Excellent 34%
Rating 4 - Good. 439 out of 995 reviews
4 - Good 44%
Rating 3 - Okay. 141 out of 995 reviews
3 - Okay 14%
Rating 2 - Poor. 44 out of 995 reviews
2 - Poor 4%
Rating 1 - Terrible. 36 out of 995 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel looks very tired and let go. The pool and the gym were closed due to pandemic but most hotels in Bangkok at the time had theirs open, so I think they just didn’t want to bother with taking care of it. The staff were very great especially the folks at the breakfast restaurant.
Stayed 5 nights in Dec 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Well located , comfortable rooms. All standard amenities one would expect. Clean modern well appointed rooms. Staff attitude upon check out slightly aggressive & unpleasant through no fault of my own..
Stayed 5 nights in Feb 2020

5/5 Excellent

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience! Conveniently located and accessible to many tourist areas. Staff was great!
Stayed 1 night in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020