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Eleven Hotel Bangkok - SHA Extra Plus

Photo gallery for Eleven Hotel Bangkok - SHA Extra Plus

Featured Image
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Eleven Hotel Bangkok - SHA Extra Plus

VIP Access

Eleven Hotel Bangkok - SHA Extra Plus

4.0 star property

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
10110, Bangkok, 11 Soi Sukhumvit 11

Explore the area

  • Popular LocationNana Square7 min walk
  • Popular LocationSoi Cowboy11 min walk
  • Popular LocationTerminal 21 Shopping Mall12 min walk
  • AirportBangkok (BKK-Suvarnabhumi Intl.)21 min drive

Choose dates to view prices

About this area

Bangkok

Eleven Hotel Bangkok - SHA Extra Plus is located in Sukhumvit, a neighborhood in Bangkok, and is in the city center and near a metro station. Temple of the Emerald Buddha and Grand Palace are notable landmarks, and travelers looking to shop may want to visit Terminal 21 Shopping Mall and Siam Paragon Mall. Looking to enjoy an event or a game while in town? See what's happening at Rajamangala Stadium or IMPACT Arena.

What's nearby

  • Nana Square - 7 min walk
  • Soi Cowboy - 11 min walk
  • Terminal 21 Shopping Mall - 12 min walk
  • Emporium - 2 min drive
  • Erawan Shrine - 3 min drive

Getting around

  • Nana BTS Station - 2 min walk
  • Asok Railway Station - 3 min drive
  • Suvarnabhumi International Airport (BKK) - 21 min drive

Restaurants

  • Thai Me Up – Restaurant offering local and international cuisine. Serves breakfast, lunch, and dinner daily.

About this property

Eleven Hotel Bangkok - SHA Extra Plus

4-star Bangkok hotel in Sukhumvit, near Terminal 21 Shopping Mall
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite. All 188 soundproofed rooms feature free WiFi and room service. Thoughtful touches include bathrobes and slippers, and guests will also find refrigerators and Smart TVs.
Eleven Hotel Bangkok - SHA Extra Plus offers 188 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Bangkok hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: THB 550 for adults and THB 275 for children
  • 1 1 restaurant
  • 1 1 poolside bar and 1 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Thai

Business services

  • Computer station

Outdoors

  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 45-inch Smart TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.
When travelling to Thailand, you may be required to quarantine at an SHA Extra Plus hotel. Check government regulations to see how long the current quarantine period is. Travelers booking a quarantine hotel need to use the pay now option. Unless specified, booking does not include COVID-19 test fees or airport transfer, which are mandatory requirements. Please pay the hotel directly for these services to receive a booking confirmation letter required for obtaining Thailand Pass entry.

Renovations and closures

The following facilities or services will be unavailable from January 9 2022 to March 31 2022 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Daily housekeeping
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • One of the swimming pools
  • Sauna
The following facilities are closed seasonally each year. They will be closed from January 5 to March 31:
  • Bar/Lounge
  • Dining venue
  • Fitness facilities
  • Laundry facilities
  • One of the swimming pools
  • Parking area
  • Sauna

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1500.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: THB 1000 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 550 for adults and THB 275 for children (approximately)
  • Airport shuttle fee: THB 1500 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Eleven Hotel Bangkok
Eleven Bangkok Sha Extra Plus
Eleven Hotel Bangkok SHA Plus
Eleven Hotel Bangkok SHA Extra Plus
Eleven Hotel Bangkok - SHA Extra Plus Hotel
Eleven Hotel Bangkok - SHA Extra Plus Bangkok
Eleven Hotel Bangkok - SHA Extra Plus Hotel Bangkok

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 76 out of 149 reviews
5 - Excellent 51%
Rating 4 - Good. 56 out of 149 reviews
4 - Good 38%
Rating 3 - Okay. 10 out of 149 reviews
3 - Okay 7%
Rating 2 - Poor. 3 out of 149 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 149 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could only spend one night here but the staff were so helpful and courteous! The rooms were beautiful and very clean! We would definitely stay there again!
Stayed 3 nights in Mar 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in, close to nightlife and easy access to public transportation. Lots do around this area. The only thing is that since it is in the middle of the nightlife this place is not soundproof and you can hear the music all the way up to the 9th floor. For me it was not an issue but if you are a light sleeper something to consider. Staff was super friendly.
Stayed 2 nights in Feb 2020

1/5 Terrible

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff up stairs on the rooftops bar, the bartender and the waitress on the night we got there 02/24/2020 ,was very rude to us. They asked me right away to bring all my dirty glasses (me and a few other residents that live there,paying customers) from the pool area to the bar, for no reason at all!! We have to bring our used cups to the bar from the pool, which is part of the rooftops area...??? And they both laughing in they own language to each others, as they're telling us about it in a very rude way!. We all feeling disrespectful about the whole experience. First time for all 7 of us and 4 different rooms booking at that hotel. We were never, NEVER, coming back to that hotel if we going back to Bangkok! And we will going back to bangkok again,but just not to the eleven hotel .a very disappointment and a very poor service buy the upstairs/rooftops stuff on 02/24/2020 in particular, but i think the same stuff was working a few days after.
Stayed 3 nights in Feb 2020

3/5 Okay

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool is small, other than this everything is good. Room is not noisy even very close to bar and disco. Very convenience and about 5 mins walk to BTS.
Stayed 4 nights in Oct 2019