Ban Khao Klom Vacations from ￥106,263

We were upgraded to a beautiful room . It was spotless. The hotel staff are friendly and very helpfull. The hotel is perfectly situated near the beach .a girl who worked in the breakfast was particularly helpful as i have a problem walking she got our drinks and food

Room was okay. Pool was cold and guests need to stake their claim on lounge chairs very early in the morning. Breakfast was disorganized to say the least. Understaffed, under stocked. Very limited choices. One single coffee machine for the whole breakfast clientele. Beach was horribly crowded during the day, noisy and a parking lot for long tail boats. Really suited for one or two day visits.

The room was very nice and clean, beautiful pool area, restaurant was delicious and friendly staff. We had a big bug in our room and the sink was clogged upon arrival, these issues were resolved quickly. On our last night we returned to the room arround 5pm only to find the toilet had overflown and we had sewage water all over the bathroom. It smelled terrible. We called the lobby, they sent someone to look. We spoke to the staff in the lobby who said they can work on it while we're out. We had to use the pool outdoor shower to quickly get ready to leave. To our surprised when we returned to our room around 11pm the toilet was not fixed, the bathroo was not cleaned. They just put a towel over the toilet. No communication from staff about what was happening. We called to ask for an update, they told us there's nothing they can do and we would have to sleep in that room with no working bathroom, but they can bring us to the bathroom in the lobby when needed. They offered us a small refund to stay in that room which we declined. After speaking with staff again, a staff member came to our door and offered us a room next door but only to use the bathroom for the night, we couldn't stay there. We declined that offer and invited her in to see and smell the mess in the bathroom. She took pictures and the offered us the room next door for the night. By this time it was midnight, we packed our stuff and moved next door for the night. Terrible experience for our last night in Krabi.

Beautiful hotel a little inconvenient to get to the beach you will need to have the Bolt app downloaded but otherwise it was amazing!

Lovely stay. Great rooms and walking distance from the beach and the bars and rstaurant of Ao Nang. Perfect