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スリープ イン & スイーツ BWI エアポートの口コミ

2.5 out of 5
スリープ イン & スイーツ BWI エアポート
6055 Belle Grove Rd, Baltimore, MD

口コミ

5.4
評価 10 - 1001 件の口コミ中 140 件が非常に良い" "
評価 8 - 1001 件の口コミ中 188 件が良い" "
評価 6 - 1001 件の口コミ中 189 件が普通" "
評価 4 - 1001 件の口コミ中 164 件が不満" "
評価 2 - 1001 件の口コミ中 320 件が非常に不満" "

5.4/10

清潔度

6.4/10

スタッフとサービス

5.2/10

設備とサービス

5.2/10

施設のコンディションと設備

4.8/10

環境への配慮

口コミ

4/10 (不満)

Eileen

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The breakfast was terrible-only "junk" food like sugary cereal and waffles. How about yogurt and hard boiled eggs? No protein offered at all.
2024 年 5 月に 1 泊滞在

8/10 (良い)

SAMANTHA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good price nice area.
2024 年 4 月に 1 泊滞在

2/10 (非常に不満)

Jocelynn

2024 年 4 月に 2 泊滞在

2/10 (非常に不満)

Tameka

出張, 小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The worst experience ever. Bed bugs , roaches, dirty, no cable, unprofessional. Waiting for a refund at the moment. Place under renovation, should not be open. They actually need to completely be investigated to be open to the public like this and taking people like all is normal.
2024 年 4 月に 2 泊滞在

2/10 (非常に不満)

David

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Keys had to be recharged each night...cockroach in bathroom...dirty floor...shower had other people's hair in it...fixtures were loose..door was loose....flying bugs...fire alarm went off twice when there was no fire...construction banging.
2024 年 3 月に 6 泊滞在

2/10 (非常に不満)

Tiffany

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is the worst hotel I have ever stayed in. The front doors of the hotel were propped open and it was freezing in the hotel, the room smelled of weed, WE FOUND COCKROACHES in the room, the beds were so uncomfortable, the shower ran all night long, overall it was just a terrible experience. When we went to check out, no one was at the front desk. There was a sign to call a number so I called. No one answered. I waited for 15 minutes and had to leave to get to the airport. I would give this place a zero star rating if we could.
2024 年 3 月に 1 泊滞在

2/10 (非常に不満)

Shauna

出張, グループ旅行
気になった点 : 設備とサービス
This hotel is dirty, smells like smoke in the room, the toilet seat looks likes it was from 1950. I don’t understand why they couldn’t go to Walmart and buy a new toilet seat. The room was so dirty I have to leave
2024 年 3 月に 2 泊滞在

6/10 (普通)

Aris

気になった点 : 施設のコンディションと設備
Mucho olor a marihuana y la recepcionista se la pasa erructando delante de la gente
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Ajiana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

andrea

2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Judy

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在

6/10 (普通)

Freddy

出張, グループ旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The building looks very nice, and appealing from the outside stand point but the inside is dormant they need to put some money for a good innovation. I have nothing against them. It's just advice to help them do better and continue to run their business
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Marvin

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Excelente
2024 年 1 月に 1 泊滞在

8/10 (良い)

Laura

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Affordable accommodations; friendly, helpful staff
This hotel is in a great location for weekend trips to DC and Baltimore. It was 50 mins to DC, and 13 mins to the Baltimore Aquarium by car. The site was able to accommodate our large family in a room with three double beds at a price we could afford. The free breakfast included a waffle maker, which my kids loved, and our room had a mini fridge, a microwave, and a large flat screen TV with cable. The sofa bed was extremely uncomfortable, and we ended up folding the bed back in and sleeping one on the sofa and one on the floor using the bedding provided and got a better night's sleep the second night. The site is in some disrepair and is clearly under renovation. In spite of being in a nonsmoking room, the entire hallway of our floor smelled strongly of smoke and our room smelled of it as well, although it was clear work had been done to the room to reduce the odor. Overall, it was not perfect, but it was just what we needed. The staff was friendly and helpful, providing us with the extra towels and linens we needed, as well as a couple of toothbrushes for kids who forgot theirs. I would definitely stay there again, although I fear once renovations are complete, it will no longer be in our budget.
2024 年 1 月に 2 泊滞在

6/10 (普通)

Brayan

2024 年 1 月に 1 泊滞在

6/10 (普通)

ajaya

2/10 (非常に不満)

Stevie

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Not a good hotel experience.
We did not stay at the hotel. We checked in and decided to leave before paying. Guests behind us talked about roaches and we decided not to stay. It was a bad experience and the hotel concierge wasn’t present for 20 minutes as we waited to be helped.
2024 年 1 月に 1 泊滞在

6/10 (普通)

Roger

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
I’ve stayed at this property three times now, on my most recent stay I killed two roaches. There were dead ladybugs in the window seal. I dropped one of my belongings under the bed and upon retrieving it I found a mens body wash under one of the beds which means the room was not thoroughly cleaned.
2023 年 12 月に 3 泊滞在

2/10 (非常に不満)

Margaret

2023 年 12 月に 1 泊滞在

6/10 (普通)

REGINA

家族旅行
良かった点 : 施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Swarthout

2023 年 12 月に 1 泊滞在

6/10 (普通)

Agustin

家族旅行
気になった点 : 施設のコンディションと設備
2023 年 12 月に 1 泊滞在

6/10 (普通)

Debrah

カップルで旅行
良かった点 : 清潔度、スタッフとサービス

2/10 (非常に不満)

Richard

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
DO NOT STAY HERE
Do not stay here, this place is 50% homeless shelter, 50% run down dump of a hotel. Terrible musty smell throughout, although when we returned from dinner (which was another disaster!) the musty smell had been replaced by an overwhelming odor of cannabis. Light switch in bathroom cracked and hanging off wall Cockroaches seen scurrying about in bathroom, absolutely GROSS. TV not functioning. When we checked out after our one night at 5am (we couldn't get out early enough!) there were people sleeping on the furniture in the lobby. Avoid this place like the plague
2023 年 10 月に 1 泊滞在

2/10 (非常に不満)

Official

気になった点 : スタッフとサービス、施設のコンディションと設備
This property has the potential to be so much more. It is currently not there are bedbugs and a roach infestation.no one seems to care.
2023 年 11 月に 1 泊滞在

8/10 (良い)

aura

2023 年 11 月に 1 泊滞在

6/10 (普通)

Michael

Tired
2023 年 11 月に 1 泊滞在

2/10 (非常に不満)

Teresa

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was very dirty. No bedspreads on the bed. When we book the reservation did. Noft look
2023 年 11 月に 3 泊滞在

6/10 (普通)

Theresa

グループ旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Lakecia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Love the room
2023 年 11 月に 1 泊滞在

2/10 (非常に不満)

Damon

Dirty
2023 年 11 月に 1 泊滞在

2/10 (非常に不満)

Christina、Easton

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
There were bugs in the bathroom area, electrical plates were taped on, bathroom light was out, toilet paper holder was broken, towel bar was broken. The breakfast was virtually non-existent. The juice machine was out of order. There were no eggs, meat, donuts, just sliced bread and one waffle maker. There was cereal, but no milk. Awful hotel. Will never stay there again.
2023 年 10 月に 2 泊滞在

8/10 (良い)

Rosemarie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 3 泊滞在

2/10 (非常に不満)

Ivy

家族旅行
気になった点 : 施設のコンディションと設備
Upon arrival I was told there was no tv service. I stayed three nights and they didn’t compensate me at all because I booked through Expedia. There was trash on the floor of the room, the comforters had multiple burn holes and stains on them, black mold in the bathroom, and the shower ONLY had scolding hot water. I had to put water in my hands to let it cool down before using it and I had to wash my hair in the sink so I didn’t get burned. The complimentary breakfast was only white bread and cereal. If you stay here be prepared for the multiple people who live in the back parking lot as their permanent residence as well.
2023 年 10 月に 3 泊滞在

6/10 (普通)

Nykia

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
2023 年 10 月に 3 泊滞在

2/10 (非常に不満)

noe

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The lady at the front desk [night shift) was very rude. The walls by the elevator had mold and the smell was really bad When I opened the microwave for the fisrt time it was not cleaned and smelled like food. They said the breakfast was included but the juice dispenser was out of order and you can just have coffee, toast and waffles with jam. For that price there are better hotels, i wouldn't return here.
2023 年 10 月に 1 泊滞在

2/10 (非常に不満)

Lisa

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Please listen to the previous reviews. Do NOT stay here. Nails were coming up out of the carpet, we woke up in the middle of the night to approximately 10 roaches in the bathroom. The mattress was disgusting underneath the sheets. No blow dryer. Jack hammers were loud by 8:00 am. We checked out a day early. This facility was very dirty and the hotel staff were not responsive at all!
2023 年 10 月に 2 泊滞在

2/10 (非常に不満)

Evy

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property was disappointing. To the old pizza and pizza box sitting in the foyer the minute I walked to the hallway and room that smelled like old cigarettes marijuana and bad perfume. The mattress was uncomfortable and stained. An old pair of socks were on the floor right near the bed and the shower faucet dripped. I was supposed to be there 4 nights. I only made it 5 hours. I only lasted that long because I didn’t get to the hotel until 2am.
2023 年 10 月に 3 泊滞在

8/10 (良い)

Willie

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
the front desk clerk during the evening hours was very courteous and helpful
2023 年 10 月に 1 泊滞在

2/10 (非常に不満)

Gavin

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
This place is awful. I don't recommend staying here. First room they put me in the AC screamed like a banshee. Second room - was second floor and they entire floor stank to high heaven. I can't beleive they would even try to put anyone in these rooms. It was gross.
2023 年 10 月に 3 泊滞在

2/10 (非常に不満)

Ryan

気になった点 : 清潔度、施設のコンディションと設備
2023 年 10 月に 1 泊滞在

2/10 (非常に不満)

Mary

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在

6/10 (普通)

amy

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The room was musty and old, in desperate need of remodel, updates.
2023 年 10 月に 1 泊滞在

4/10 (不満)

Ilenia

家族旅行
気になった点 : 施設のコンディションと設備
Not clean or well maintained.
2023 年 10 月に 1 泊滞在

2/10 (非常に不満)

Jessica

気になった点 : 清潔度、施設のコンディションと設備
Bugs in our room, dirty carpet, terrible smell - so bad!
2023 年 10 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
No tv service No ironing board Noisy AC unit No telephone service Dirty walls, carpet No blanket
2023 年 10 月に 1 泊滞在

2/10 (非常に不満)

Lee

カップルで旅行
気になった点 : 設備とサービス
Where do I start? What a dirty hotel. Disgusting facility. There are doing renovations but it would be best to just tear it down. They are just putting a bandage over the wound.
2023 年 10 月に 1 泊滞在

2/10 (非常に不満)

Mario

カップルで旅行, 家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were rude and inattentive. I was waiting for someone to check me in for 30 minutes, and when the two staff members finally showed, the seemed bothered to help me get checked in. The elevator had carvings on the walls and graffiti everywhere. The floor I was in smelled like cabbage for some reason. The sheets on the bed were stained and none of the channels on the tv worked. I would definitely not recommend.
2023 年 9 月に 1 泊滞在

4/10 (不満)

JIANPING

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
nothing
2023 年 9 月に 1 泊滞在

2/10 (非常に不満)

Fredy

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
There where bugs in my room
2023 年 9 月に 2 泊滞在