高級寝具、セーフティボックス (室内)、デスク、遮光カーテン

ボルチモア マリオット ウォーターフロントの口コミ

3.5 out of 5

口コミ

9.2

とても素晴らしい

評価 10 - 1004 件の口コミ中 741 件が非常に良い" "
評価 8 - 1004 件の口コミ中 159 件が良い" "
評価 6 - 1004 件の口コミ中 56 件が普通" "
評価 4 - 1004 件の口コミ中 24 件が不満" "
評価 2 - 1004 件の口コミ中 24 件が非常に不満" "

9.6/10

清潔度

9.2/10

スタッフとサービス

8.6/10

設備とサービス

9.4/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Erin

カップルで旅行
We had a great stay. The staff was very professional and friendly.
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Erin,Your glowing review of Baltimore Marriott Waterfront is very much appreciated! Our friendly staff will be overjoyed to hear they helped make your stay one to remember. Thank you for sharing your comments, and we can't wait to see you next time you're in Baltimore!Sincerely,Property Leadership

10/10 (非常に良い)

Karen

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bed was super comfortable and shower very clean. Had two rooms but they didn’t put together and made it seem like a big deal to change. Valet service much better than two years ago when we stayed but I had to pay separate which was weird.
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Karen,Thank you for choosing Baltimore Marriott Waterfront and for your feedback. We are pleased to hear that our comfortable beds and dedication to cleanliness made a great impression on you during your recent stay. However, we are disappointed about the difficulty in arranging adjacent rooms. Your input is valued and we will address this matter with the front desk team to ensure we are meeting our high standards of hospitality going forward. Nevertheless, it was a pleasure having you here, and we look forward to welcoming you back again soon for another pleasant visit in the future.Sincerely,Property Leadership

10/10 (非常に良い)

Scott

2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Mindy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Right on the Baltimore wayerfront
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Mindy,It sounds like our location was a hit! We're glad you chose to stay at Baltimore Marriott Waterfront and truly appreciate your five-star review. Come back anytime. Sincerely,Property Leadership

8/10 (良い)

David

良かった点 : 清潔度、施設のコンディションと設備
Very clean room, but common areas not as clean. Elevators dusty and dingy. Service at the front desk was sub par.
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear David,Thank you so much for your review. We're glad you enjoyed our immaculate rooms, but we apologize that the rest of your stay didn't quite meet your expectations. Rest assured, using your feedback, we'll be sure to up our maintenance in the common area, as well as the service our receptionists deliver to our guests. We hope to see you again soon.Sincerely,Property Leadership

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

8/10 (良い)

Carrie

出張, 家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Hotel is up to date and clean. People in general are not very friendly and the food was not great and expensive.
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Carrie,We're grateful to have hosted you at Baltimore Marriott Waterfront. While it sounds like you found your room clean and tidy, we're sorry if you received anything less than warm hospitality. Rest assured, we'll remind our team members of their important role in delivering friendly service. Next time you're in town, we hope you'll give us a chance to show you how we've improved.Sincerely,Property Leadership

10/10 (非常に良い)

Janet

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were upgraded to a harbor view. Our room was comfortable and spacious. Great view. Restaurants were within walking distance.
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Janet,We're delighted to hear that you enjoyed your upgraded harbor view room and found it comfortable and spacious. It's wonderful that you were able to appreciate the great view and easily access nearby restaurants. Thank you for sharing your positive experience with us, and we hope to welcome you back soon!Sincerely,Property Leadership

10/10 (非常に良い)

Sophia

2024 年 4 月に 3 泊滞在

8/10 (良い)

Jacqueline、Farmingville

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk staff was excellent
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Jacqueline,Thank you for choosing Baltimore Marriott Waterfront! We're thrilled that our front desk team made a great impression. We'll be sure to pass along your compliments, and we look forward to welcoming you back for another excellent experience!Sincerely,Property Leadership

10/10 (非常に良い)

Carla

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel and so many walkable destinations. Great for kids. Enjoyable stay
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Carla,Thank you so much for staying with us at Baltimore Marriott Waterfront. Impressing every guest with a wonderful experience is always our top priority, so we're thrilled we could go above and beyond for you and your kids. It's great to read you were able to take advantage of our convenient location as well. The pleasure was all ours, and we hope you'll choose to visit us again soon.Sincerely,Property Leadership

10/10 (非常に良い)

Julissa

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Ruth

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice stay.
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Ruth,Our staff at Baltimore Marriott Waterfront was honored to host you for your recent getaway. It brings us great joy to know that you thoroughly enjoyed your stay. Thank you for taking the time to leave your kind review, and we look forward to seeing you again for another five-star stay.Sincerely,Property Leadership

10/10 (非常に良い)

Sabrina

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Ronald、New Ellenton

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic stay
2024 年 4 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Ronald,Thank you for staying with us and for your feedback. We're glad you had a five-star experience. We hope to welcome you back soon for another great stay at Baltimore Marriott Waterfront.Sincerely,Property Leadership

10/10 (非常に良い)

Anisah

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was amazing very nice area the only down grade was the parking
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Anisah,Thank you for choosing to stay with us at Baltimore Marriott Waterfront. We are proud to have earned your five-star rating and appreciate the constructive feedback. We'll take your suggestions into consideration for potential improvements, and we hope you join us again for another great stay.Sincerely,Property Leadership

10/10 (非常に良い)

Heather

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Great area, clean and on the water. Helpful staff.
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Heather,We at Baltimore Marriott Waterfront appreciate your review. We agree we are in a great location and hope you found it convenient. Most of all, we are thrilled you experienced our warm and friendly staff. We would love to host you again. Sincerely,Property Leadership

10/10 (非常に良い)

Shekofe、Yorba Linda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Love it
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Shekofe,We are delighted to hear that your stay met your expectations. Thank you again for your review. We hope to host you again soon.Sincerely,Property Leadership

10/10 (非常に良い)

Jessie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel. Great views. Walkable to aquarium and inner harbor.
2024 年 3 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Jessie,Thank you for staying with us and for your feedback. We're glad that our location was so convenient and that our stunning views helped make your stay a terrific one. We hope to welcome you back soon for another great experience at Baltimore Marriott Waterfront.Sincerely,Property Leadership

10/10 (非常に良い)

William、White Plains

2024 年 4 月に 3 泊滞在

10/10 (非常に良い)

Manuel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

vanessa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在

10/10 (非常に良い)

Lisa

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

MARIA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Erich

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Outstanding
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Erich,Thank you for visiting Baltimore Marriott Waterfront and for your fantastic review! It was nice to have you as our guest, and we want to welcome you back again anytime for another great stay.Sincerely,Property Leadership

10/10 (非常に良い)

Agnes

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Diana

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Place was clean and staff was great. Beautiful place to stay. Lots of options to eat out. The hotel has its own parking garage. Family friendly and right in front of the harbor which it was perfect to walk to restaurants and the aquarium. Beautiful place to stay in.
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Diana,It brightens our day to know that you had a fantastic stay with us! Thank you so much for your perfect rating and kind words about our impeccable facility, hospitable team, and excellent location. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!Sincerely,Property Leadership

10/10 (非常に良い)

Mariann、Quakertown

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the hospitality staff- Michelle and Bob! Do wish there was a pool on site.
2024 年 3 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Mariann,Thank you for sharing your experience with us! We're thrilled that Michelle and Bob left a positive impression on you with their hospitality. While our on-site pool is permanently closed, we hope our other amenities and comforts contributed to providing a memorable experience for you. We appreciate your feedback and hope to welcome you back to Baltimore Marriott Waterfront for another enjoyable stay.Sincerely,Property Leadership

10/10 (非常に良い)

Talonda

I love this property, the staff are wonderful! They acknowledged my birthday and upgraded my room! I’ll be back soon ❤️
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for your comments, we're delighted to hear that you had such a great stay with us! We pride ourselves on our friendly staff and amenities and will be sure to share your comments with our team so they know how much you enjoyed your stay. We hope for a chance to see you again in the future!Sincerely,Property Leadership

10/10 (非常に良い)

Jessica

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing view! Very comfortable!
2024 年 3 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Jessica,At Baltimore Marriott Waterfront, your satisfaction is our priority, and it's wonderful to know that we could provide you with a memorable experience. We look forward to welcoming you back for more fantastic views and another comfortable stay!Sincerely,Property Leadership

8/10 (良い)

bonita

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
No shuttles to facilities when major events are happening in area
2024 年 3 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Bonita,Thank you for your review. Based on your rating, it seems you enjoyed your overall experience! That said, your feedback will be shared with our internal team for further consideration, as we are always seeking new ways to improve. It was a pleasure having you here, and we hope you return soon. Sincerely,Property Leadership

10/10 (非常に良い)

Brian

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was great
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Brian,Thank you for your review and for giving us a perfect rating! It was such a pleasure having you as our guest, and we hope you return soon.Sincerely,Property Leadership

8/10 (良い)

Russell

家族旅行
良かった点 : 清潔度
Room was great clean and comfortable
2024 年 3 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 16 日)
Dear Russell,It was a pleasure to have you as our guest at Baltimore Marriott Waterfront and we are delighted you enjoyed your stay. Thank you for sharing your kind words about our clean, comfortable accommodations. We look forward to welcoming you back again soon.Sincerely,Property Leadership

10/10 (非常に良い)

MICHAEL、Brooklyn

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent, clean and friendly. Highly recommended
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 12 日)
Thank you for choosing to stay with us at Baltimore Marriott Waterfront. Your comments are very kind and we thank you for highlighting our friendly and clean environment. We hope to see you again soon.Sincerely,Property Leadership

10/10 (非常に良い)

charly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Tanya

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a beautiful property
2024 年 3 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 7 日)
Dear Tanya,Thank you for your review and for giving us a perfect rating! We truly appreciate your kind words about our lovely hotel and are pleased you thoroughly enjoyed your stay. It was a pleasure having you here, and we hope you return soon!Sincerely,Property Leadership

10/10 (非常に良い)

Timothy

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great
2024 年 3 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Timothy,Thank you for the five-star review! We are happy to hear that you had a great stay at Baltimore Marriott Waterfront. Next time you are in town, we hope you will choose to stay with us again.Sincerely,Property Leadership

10/10 (非常に良い)

Kathleen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was very professional and helpful!
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear Kathleen,Thank you so much for taking the time to share your thoughts with us. Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that we exceeded your expectations! It was a pleasure having you here, and we hope to welcome you back the next time you visit Baltimore.Sincerely,Property Leadership

10/10 (非常に良い)

Yolanda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在

8/10 (良い)

MARIELA

良かった点 : 施設のコンディションと設備
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Colleen

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Absolutely beautiful property with fantastic employees. I would definitely stay here again.
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 23 日)
Dear Colleen,It was a delight hosting you at Baltimore Marriott Waterfront, and we appreciate you taking the time to leave such an excellent review. One of the best compliments we can receive is knowing our guests will return. Our team is already looking forward to your next visit!Sincerely,Property Leadership

8/10 (良い)

Regina

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Good stay except that it coincided with a dance championship and 2 of 3 elevators were out of service for 2 days out of 3 day stay. Waits were up to 20 minutes
2024 年 2 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Regina,It's terrific you had a good stay; however, we apologize that certain aspects fell short of your expectations. Rest assured, we are working diligently to ensure all our elevators are up and running as soon as possible. Thank you for your patience, and we hope you'll revisit us for a better overall experience. Sincerely,Property Leadership

6/10 (普通)

Jay

カップルで旅行
気になった点 : 施設のコンディションと設備
Elevator was down stood in line for 30 min..Restaurant wasn’t we’ll explain.. Training new staff waited 25 min till they figured out what room to put us in.. very cold at the desk checking in., no place to self park. Had to pay to $49.50 to park vehicle after paid over $200 for a room.. sorry I won’t be back..
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Jay,While we thank you for being our guest and sharing your feedback, we are sorry to see you had some concerns during your visit. Our team is always working to improve, so we will be sure to review each of your comments to ensure we are always offering our best. Please know that most full-service hotels charge for parking in this market, and we are competitively priced. We hope you'll reconsider and give us another chance to show you we are better than this.Sincerely,Property Leadership

10/10 (非常に良い)

Lisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在

10/10 (非常に良い)

Denise

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Love this hotel and the location- amazing
2024 年 2 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 17 日)
Dear Denise,Now there's a review we strive to see from all of our guests! Thank you for choosing Baltimore Marriott Waterfront and for sharing your lovely review. We are delighted you were impressed with our amazing hotel and perfect location. It would be an honor to welcome you back on future trips to Baltimore.Sincerely,Property Leadership

10/10 (非常に良い)

Brett

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Madelaine

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent
2023 年 11 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Madelaine,Thank you so much for choosing to stay with us at Baltimore Marriott Waterfront. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you. We'd love to read more about what made your visit so great! The pleasure was all ours, and we hope to welcome you back soon.Sincerely,Property Leadership

10/10 (非常に良い)

FREDERICK

2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Kenya

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was safe and very convenient for entertainment and dining
2024 年 1 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Kenya,We're so happy to know that our safe accommodations and prime location were perfect for your needs. Thank you so much for the high rating, and we hope you'll join us again at some point later down the line. Sincerely,Property Leadership