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Reviews of Econo Lodge Chaparral Motel Ballina

3.5 out of 5
Econo Lodge Chaparral Motel Ballina
486 River Street, West Ballina, NSW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 248 out of 477 reviews" "
Rating 8 - Good. 188 out of 477 reviews" "
Rating 6 - Okay. 37 out of 477 reviews" "
Rating 4 - Poor. 2 out of 477 reviews" "
Rating 2 - Terrible. 2 out of 477 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Kurt

Traveled with partner
Liked: Cleanliness, staff & service
Nice manager
Stayed 1 night in Dec 2023

10/10 Excellent

Tamara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accomodating staff. Clean rooms. Easy access if you are travelling with trailer, lifted 4WD.
Stayed 1 night in Jan 2024

10/10 Excellent

Cameron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host was really nice!
Stayed 1 night in Jan 2024

6/10 Okay

Mia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The facilities were old & the kettle even leaked but the beds were comfortable & the room smelt clean. The other guests were noisy (particularly above) were extreme noisy late at night when my 2x young daughters & I were trying to sleep after me driving all day & needing to drive the following day.
Stayed 1 night in Dec 2023

10/10 Excellent

Rick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Huajun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Steve

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Polite receptionist.
Stayed 1 night in Dec 2023

8/10 Good

FRANK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT PLACE FOR A STOP OVER GOING NORTH OR SOUTH HAS ALL YOU NEED FOR SUCH A STAY
Stayed 1 night in Dec 2023

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, very spacious and well equipped including a microwave. Good value. Booked a queen room and got a king which was very comfy, also had a little lounge area, loved our stay.
Stayed 1 night in Nov 2023

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Property manager was very helpful.
Stayed 1 night in Sep 2023

8/10 Good

Elizabeth A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Mary-Ellen

Stayed 1 night in Jul 2023

10/10 Excellent

Mark

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most comfortable bed I have slept in.
Stayed 1 night in Apr 2023

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, staff & service
This motel like many others in small towns and rural areas in Australia is quite old and hard to modernise. So room and bathroom are small and facilities hard to equate with 21st cent expectations. However the room as very clean, seemed freshly painted and we enjoyed a very comfortable kingsized bed. There are no meals available but there is a tavern next door . The manager /proprietor was very pleasant and welcoming on our rather late arrival. Traffic noise was bearable at night .
Stayed 1 night in Mar 2023

8/10 Good

Gabrielle

Stayed 1 night in Mar 2023

8/10 Good

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed very comfortable, shower area bit fatigued, but good water force and hot water.
Stayed 1 night in Feb 2023

10/10 Excellent

Marie-Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stop during long drives. Nice, quiet area while right near the highway. The room has everything you could need if you're stopping by for a night or two, and the bed was magnificent!
Stayed 1 night in Jan 2023

8/10 Good

Neridah

Stayed 1 night in Jan 2023

10/10 Excellent

Elissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great communication prior to check in. Comfy bed, great shower.
Stayed 1 night in Dec 2022

10/10 Excellent

Archie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient.
Stayed 1 night in Dec 2022

10/10 Excellent

Adam

Liked: Staff & service
Stayed 1 night in Dec 2022

6/10 Okay

Ian

Traveled with partner
Average for price

10/10 Excellent

M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was handy for our purpose as we were travelling through comfortable and quiet would recomend to other travers

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very comfortable Staff were welcoming Unfortunately there was insufficient hot water
Stayed 1 night in Oct 2022

8/10 Good

Michelle

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very clean & tidy easy check in after reception hrs. Only negative would be showers were not hot e ough. Otherwise very good overall.
Stayed 1 night in Oct 2022

8/10 Good

KAREN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and clean
Stayed 1 night in Oct 2022

6/10 Okay

Dale

Liked: Staff & service
It’s a budget accommodation choice, it’s quiet and clean. Ask for room 11 as it’s the newest renovated and updated room
Stayed 1 night in Sep 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the staff very friendly and helpful, it's not one of the newest motel's around but it is well kept and very clean. I've had two visits to the Chaparral and both times I had a good experience.
Stayed 1 night in Sep 2022

6/10 Okay

Chantal

Traveled with group, Business traveler
Beds were good, staff good. The room was nice and warm without need of the air con which at 22 deg was still hot. The chain lock for the door is on back the front so when you open the door it falls out. The fan in the bathroom sounded like a jet plane. The iron was broken. Very slow microwave.
Stayed 2 nights in Jul 2022
Response from greg on Jul 25, 2022
Sorry about the iron not working and aslo the noisy exhaust fan in the bathroom. We appreciate your feedback and will endeavour to fix the problems in that room.

10/10 Excellent

Leeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean I arrived late and was easy to get keys to my room.
Stayed 1 night in Jul 2022
Response from greg on Jul 20, 2022
Happy that you enjoyed your stay.

10/10 Excellent

Bill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely owners
Check in was great, lovely people. Was given an upgrade. On checkout my son was even giving a kids book activity pack for our roadtrip. Definitely recommend.
Stayed 1 night in Jul 2022
Response from Owners on Jul 20, 2022
Appreciate your kind words. Thanks

8/10 Good

Greig

Stayed 1 night in Jul 2022

8/10 Good

Donald Arthur

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new owners Bhavin & his wife were very kind, helpful & very friendly.Made me Feel at home. I Will stay at the chaparral Motel Ballina my next visit.
Stayed 2 nights in Jun 2022

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, beautiful and kind hosts. I highly recommend this motel when passing through Ballina.
Stayed 1 night in Feb 2022

8/10 Good

Ross

Stayed 1 night in Jan 2022

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AAA Property
Stayed 1 night in Jan 2022

8/10 Good

Stephen

Traveled with family
Liked: Staff & service, amenities
bathroom was a little dirty
Stayed 1 night in Jan 2022

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy, & comfortable.
Stayed 1 night in Jan 2022

8/10 Good

Richard

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Very comfy.
The service and room were excellent. Yes it is an older motel but it has been very well renovated. The king size bed was very very comfortable. The only negative is the parking... if you have a larger 4 wheel drive the parking is very tight and if there are trucks parked it becomes very hard to get in and out. But I still 100% staying at this motel.
Stayed 3 nights in Dec 2021

10/10 Excellent

glenn

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very friendly and helpful. Will stay again for sure glenn
Stayed 1 night in Sep 2021
Response from shaun and elaine on Sep 20, 2021
Thank you Glenn for your review. All the best Shaun and Elaine

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy stopover. Comfy bed
Stayed 1 night in Jul 2021
Response from shaun and elaine on Jul 18, 2021
Thank you for your review Great to read that the bed was comfy

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convient location. Although a bit far from town centre but you can access a supermarket, restaurant, bakery within 1 min walk from the hotel. It is newly renovated so it is very clean and comfortable.
Stayed 2 nights in Jun 2021
Response from shaun and elaine on Jun 28, 2021
Thanks for your great review, hope to see you again

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean motel. Would like more shower pressure but it’s a minor complaint.
Stayed 1 night in Jun 2021
Response from shaun and elaine on Jun 28, 2021
Thank again for your great review, would love to look at your shower to see if there is a problem , but as it's anonymous we do not know which room you were in. Thanks again. Shaun & Elaine

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean. So handy having a microwave in the room. Close to some shops.
Stayed 1 night in Jun 2021
Response from Shaun and Elaine on Jun 18, 2021
Thanks for your great review Regards Shaun & Elaine

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in May 2021
Response from Shaun and Elaine on Jun 5, 2021
Thanks for your review. Hope to see you again

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and catered perfectly to my request. Room was great!
Stayed 1 night in May 2021
Response from Shaun and Elaine on Jun 5, 2021
Hi , thanks for your great review, have a wonderful day. Regards Shaun & Elaine