Standard Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Reviews of Smith Hotel

4 out of 5
Smith Hotel
Koroglu Rahimov Street 22, Koroglu Rahimov Street 22, Baku

Reviews

2.6
Rating 10 - Excellent. 0 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 1 out of 4 reviews" "
Rating 2 - Terrible. 3 out of 4 reviews" "

2.0/10

Cleanliness

3.6/10

Staff & service

2.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

maki, uzb

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service
werry expensiv and dont hav brekfast dont send me email abaut hotel is klous
Stayed 1 night in Feb 2020

2/10 Terrible

Changjin

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience!. This hotel is definitely not recommendable.
Stayed 4 nights in Sep 2023
Response from Farid Mammadov on Nov 3, 2023
Dear Guest, you even did not stay in our hotel. Also many guests from your country stayed in our property and left nice reviews. Sorry for your bad experience. We need details to find out what made you to leave this comment to our property. Thankns in advance.

4/10 Poor

Kenan

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad condition in. Bathroom Water leak in toilet Old building Breakfast not good with limited selection
Stayed 2 nights in May 2023

2/10 Terrible

irem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BERBAT OTEL
hotels.comdan rezervasyonumu yapıp onaylamalarına rağmen odaları kalmadığı için otellerine almadılar. Rezervasyonda ödememi yapmış olmama rağmen paramı geri iade dahi etmediler. Üstüne yüzüme telefon aralamaları bağırarak ve yüzüme kapatarak yanıtlayıp terbiyesizce davrandılar. Personel hizmet her anlamda rezalet bir otel. Sakın gitmeyin derim... Despite booking and confirming from hotels.com did not stay in the hotel because they do not have rooms. Even though I made my payment on the reservation, they did not even refund my money. They answered rudely by shouting phone calls on my face and hanging up on my face and behaved rudely. A disgraceful hotel in every sense of service from the staff. I say don't go ...
Stayed 2 nights in Sep 2019