Lobby sitting area

Reviews of Vagabond Inn Bakersfield South

2 out of 5
Vagabond Inn Bakersfield South
6501 Colony Rd, Bakersfield, CA

Reviews

6.8
Rating 10 - Excellent. 340 out of 1004 reviews" "
Rating 8 - Good. 200 out of 1004 reviews" "
Rating 6 - Okay. 154 out of 1004 reviews" "
Rating 4 - Poor. 126 out of 1004 reviews" "
Rating 2 - Terrible. 184 out of 1004 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Martin

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The front Desk Staff were friendly, professional, and available, there was a size-up than the typical small fridges, and a tiny microwave. The room seemed clean. From there, we didn't like anything else. The pillows were tiny and pretty bad, the bed was hard, the room itself was super small, like 12x14ft, like the smallest room in an old house. The restroom was large, but the shower pressure was much too strong and no way to control it. Never seen such a poor "continental breakfast" in my life. Two generic cereals, didn't see milk. Some sort of non-brand koolaid instead of orange juice, a small coffee dispenser without any sugar, milks, etc. Some sort of coffee mocha dispenser, only thing we got and threw it out cause it was watered down and tasteless. The only thing that sorta looked interesting was this make it yourself waffle machine that people were in line for. Also, if you don't like being around mostly people that seem very impoverished and maybe even in and out of homelessness, this place isn't for you. That seemed to make up most of the people we seen at night when we arrived and at breakfast. We would not stay there again.
Stayed 1 night in May 2024

8/10 Good

YOGESH

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

2/10 Terrible

Hugo

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Livier

Traveled with family
Disliked: Property conditions & facilities
Location is good Rooms in the building behind office were ok Linen was dirty and stained
Stayed 1 night in May 2024

10/10 Excellent

joe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was very helpful and friendly.
Stayed 1 night in May 2024

8/10 Good

Graciela

Traveled with family
Liked: Cleanliness, staff & service, amenities
The place doesn’t look clean
Stayed 3 nights in May 2024

10/10 Excellent

Veronica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024

10/10 Excellent

charanjit

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in May 2024

8/10 Good

Chinedu

Bathroom could be cleaner
Stayed 2 nights in May 2024

10/10 Excellent

Alcides

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good for a good price
Stayed 2 nights in May 2024

2/10 Terrible

Diane

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Not sure what was going on outside our room. Best not open the door to see.
Stayed 1 night in May 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 2 nights in May 2024

2/10 Terrible

Christine

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing worked!
Stayed 1 night in May 2024

10/10 Excellent

Denise

Liked: Amenities, property conditions & facilities
Pool
Stayed 1 night in May 2024

10/10 Excellent

Denise

Liked: Amenities
Everything was perfect
Stayed 1 night in Apr 2024

8/10 Good

Angelina

Stayed 1 night in May 2024
Response from Customer Care Team on May 8, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Okay

Tucker

Liked: Staff & service
A little scary
Stayed 1 night in Jan 2024

2/10 Terrible

nicole

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Care Team on May 8, 2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

Erick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good enough to sleep.
Stayed 1 night in May 2024

8/10 Good

Adelaida

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Customer Care Team on May 8, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, beds undone. We had to wait for the housekeeper to clean another room that was given to us
Stayed 1 night in May 2024

10/10 Excellent

Omar

Good
Stayed 1 night in Apr 2024

8/10 Good

Juan, Bakersfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and quiet
Stayed 1 night in Apr 2024

10/10 Excellent

Janice

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Apr 2024

2/10 Terrible

Rosa

Stayed 1 night in Apr 2024
Response from Customer Care Team on May 22, 2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

2/10 Terrible

Rosa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible customer service front desk people are rude and do not respect customers there Ana the front desk clerk denied me a room because I was local and prejudge ld me without a reason too put me on a smoking room when I specifically said no smoking I gave allergies because I complain I was put in DnR list not allowed to rent they treat customers poorly without reeect or a reason too.
Stayed 1 night in Apr 2024

4/10 Poor

Sharron

Stayed 1 night in Apr 2024
Response from Customer Care Team on May 22, 2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service very professional very clean place to stay in thanks for service
Stayed 1 night in Apr 2024

6/10 Okay

Jessica

Its ok
Stayed 2 nights in Apr 2024

10/10 Excellent

Katrina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the friendly staff and security guard. Several work trucks were there with work boots outside of the rooms. It was quiet and safe.
Stayed 1 night in Feb 2024

10/10 Excellent

Arlone

Stayed 1 night in Apr 2024
Response from Customer Care Team on May 15, 2024
Dear Guest,Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 Excellent

Lloyd

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Customer Care Team on Apr 25, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Javier

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from Customer Care Team on Apr 25, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goodstay
Stayed 1 night in Apr 2024

2/10 Terrible

Rosa

Disliked: Staff & service, property conditions & facilities
They do not care what the customer requests or accomodations needs they do not give you what you pay for... They prejudge and are quick to be a judgemental properly quick to assume that every local guest needing s room is no good and they give you the worst rooms on properly purposely that is discrimination and being profiled automatically. I DNT like the way they conduct business me being in the same hospitality business I also am a front desk clerk and night audit at Americas Best Value Inn i have not one bad review not one unsatisfied customer at my work place I know exactly how to make.and keep customers happy keep them coming bsk have others come to do business at our establishment. I know how a front desk clerk should conduct themwelf and how important it is to grow a good excellent repa with customers so that they are happy content with theyr stay so they continue to come back with us. Vagabond is one of the worst hotel establishment I've ever stay in... They need a lot of customer service training and change how they as a company greet and interact with consumers
Stayed 1 night in Apr 2024

4/10 Poor

Rosa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The people that work in front desk are not friendly at all. You do not walk into an establishment with a unhappy snotty person no inviting hellos no friendly greetings as you walk in the person in from desk have an un inviting attitude and have no concerns about trying to accomated the customers needs they give you the opposite of what you ask for not caring about the needs of the consumer and if their disability needs are met. When you ask to be away from the noisy bad side of their property they do just that put in in that area they give you a none deluxe room so from the jump you DNT get what you pay for at at. When u request and pay for a deluxe non-smoking room you get exactly the opposite the rooms smell real bad like smoking the rooms furniture is awful.
Stayed 1 night in Apr 2024

10/10 Excellent

Arlone

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Care Team on Apr 16, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4/10 Poor

Rosa

Stayed 1 night in Apr 2024
Response from Customer Care Team on May 8, 2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

Dedrick

Liked: Staff & service, amenities
Safe
Stayed 3 nights in Apr 2024

6/10 Okay

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities
Liked: Breakfast and coffee DislLked: Flickering lights/electricity
Stayed 1 night in Apr 2024

10/10 Excellent

Steve

Business traveler
Liked: Amenities
Everything was great, thanks
Stayed 2 nights in Apr 2024

4/10 Poor

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Care Team on Apr 13, 2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

Keren

Business traveler, Traveled with partner
Liked: Staff & service
I really loke the staff here especially Ana, i like the fact that they offer breakfast and i loke the price.
Stayed 1 night in Apr 2024

10/10 Excellent

Celene

Liked: Staff & service, amenities
.
Stayed 3 nights in Apr 2024
Response from Customer Care Team on Apr 9, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Ronald

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Customer Care Team on Apr 9, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Michelle

Quite
Stayed 1 night in Apr 2024

10/10 Excellent

rafael

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Customer Care Team on Apr 9, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Anna

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Customer Care Team on Apr 9, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Okay

Brenda

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Care Team on Apr 4, 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

Adriana Muñoz

Disliked: Property conditions & facilities
Dirty but expected
Stayed 1 night in Mar 2024