Baker Park

I’ve stayed at this hotel several times before, and for some unfortunate reason this stay was the worse… upon arrival the front desk clerk was a bit confrontational. I understand that there is a standard operating procedure for every establishment, however within a 3 month period a lot of things changed. Then once my wife and I get to the room, not only was the bed dirty with decorative pillows, the bathroom toilet area was also dirty. The staff again were a bit unbecoming when dealing with my wife… me not so much, but her, major red flag. The assistant hospitality/housekeeping manager, did show a good faith attitude and tried to rectify the issues however it was a tad bit too late for me.

The first room we were assigned smelled like a cat. I'm severely allergic, so I knew right away (room 2204). The second room (1404) was nice and clean. Unfortunately the noise from Michigan Avenue is pretty much unbearable. It's an old building and no sound proofing has been done to the walls ... even from the 14th floor I could hear sirens all night, cars drag racing, and even gun shots. There are 5-6 elevators on this property, but the first set of 3 services the lobby to floor 22, and the second set services 22 - 30something. I found myself constantly waiting on an elevator. One morning at 8:30 am, I had to wait for 3 (very full elevators) to pass by. If I wasn't carrying a bunch of things I would have taken the stairs. On another occassion I actually got stuck in one of the elevators, as it wouldn't open at the lobby level. I had to take it back up and use the stairs. On a positive note, the location was nice. The gym was excellent, and the food on property was very good. I just won't be back because of the noise and the elevator issues.