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The Bell Hotel

3.0 star property
A well-appointed city center hotel where guests appreciate the thoughtful service and convenient amenities for a comfortable stay in the heart of the action

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The Bell Hotel in the city center offers travelers a warm welcome with its restaurant and bar. Guests enjoy in-room WiFi, concierge services, and luggage storage. Previous visitors consistently praise the hotel's well-maintained condition.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar
  • Room service
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Policies

Check-in

Check-in time starts at 2 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PHP 500 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Frequently asked questions

Is The Bell Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Bell Hotel?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at The Bell Hotel?

Check-out is at noon.

Does The Bell Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 500 per person applies.

Where is The Bell Hotel located?

Located in the heart of Bacolod, this hotel is within a 5-minute walk of SM City Bacolod Northwing and Bacolod Public Plaza. San Sebastian Cathedral and Bredco Port Terminal are also within 15 minutes.

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Reviews

Reviews

7.8

Good

7.8

Cleanliness

8.0

Location

8.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 43 out of 164 reviews
Rating 8 - Good. 73 out of 164 reviews
Rating 6 - Okay. 36 out of 164 reviews
Rating 4 - Poor. 5 out of 164 reviews
Rating 2 - Terrible. 7 out of 164 reviews

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicely Upgraded from the Sylvia Manor

Seems almost new, brightly decorated rooms & lobby; staff is very friendly & accommodating. Hotel has the Hot & Tasty burger bar next to the lobby, which doubles as the free Filipino breakfast room in the morning. Had one issue during the 2nd day of our stay; didn’t get the queen bed I was promised, also, unfortunately I showed up late for the scheduled room change but, no problem, the staff quickly accommodated us with an alternate room. Very professional with great customer service: a rare commodity for SE Asia. Keep up the good work!
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good stay in a convenient location.
Stayed 3 nights in Apr 2022
Verified

6/10 Okay

David

Liked: Staff & service
Disliked: Room comfort

You get what you pay for...

Not bad for the price, but a disappointing stay. Extremely loud air conditioning. It was clean and staff were friendly. Elevator was not functioning. Biggest turn-off was that there were 3 hour rates posted in the lobby.
Stayed 1 night in Mar 2022
Verified

8/10 Good

Vicente

Disliked: Cleanliness, property conditions & facilities

Travel on a low budget

If its low cost your looking for, here it is. Im a solo traveler who just need the basics: bed, shower, toilet and ac. The room smells old and it hasnt been dusted or cleaned. Lucky I stayed on yhe second floor because the elevator was out. With that said, the room served its purpose for me.
Stayed 3 nights in Feb 2022
Verified

6/10 Okay

David

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were very friendly and helpful but it's an much older property then the pictures show. Good value if you want to stay close to SM Mall.
Stayed 3 nights in Nov 2021
Verified

4/10 Poor

Oziemae

Liked: Staff & service
Disliked: Cleanliness
There still jeans hanging in the cabinet.they did not clean properly the room
Stayed 1 night in Oct 2021
Verified

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Need lots of maintenance. Lots of room lightings no longer working. Toilet exhaust not working. Online booking is more expensive than over -the -counter booking. Internet connection is problematic.
Stayed 3 nights in Sep 2021
Verified

6/10 Okay

Melchor Jr

Liked: Cleanliness, room comfort

Fine stay

Elevator was not used for them to save electricity
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean bed, strong shower, AC, in the City, walk to Cathedral
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service
Very accommodating staff. 🙂 But the elevator was not working for half the time we were there.😔
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and the location is good.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Roselo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel stay

Fantastic staff. Near to everything that i want.
Stayed 5 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its ok but as for me i need a thick blanket for the room
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TV are not so clear. Good location
Stayed 1 night in Dec 2019
Verified

8/10 Good

Kenji

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
401号室はシャワー・ヘッドが壊れて水漏れしていた。ずいぶん前からだと思うが、報告がなされていないのか？ひどい状態だった。エアコンがうるさく温度調整もできない状態だった。
Stayed 3 nights in Oct 2019
Verified

6/10 Okay

David

Liked: Cleanliness

Nice and Clean

I was in Bacolod during Masacara festival. My room was very clean and quiet, except for the occasional dogs barking and roosters crowing, which is typical in the Philippines. The breakfast was good, but the fish was cold, and the ham was lukewarm. I was afraid i might get sick because of that. They also place the tongs inside the ice bucket after everyone uses it. So, I complained about those things to the assistant manager. She corrected it right away. The only other thing, is my sink stank so badly I had to hold my breath while shaving. I had to complain about that twice before they resolved the problem.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

josephine

Liked: Staff & service, property conditions & facilities, room comfort
great location, walking distance to San Sebastian Church, SM Bacolod. Nice and friendly staff. very affordable.
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
スリッパが無かった。
Stayed 5 nights in Sep 2019
Verified

8/10 Good

Huw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

The area isn't much but neither are other areas in bacolod. But this hotel is ok. It's pretty basic but the price is reasonable. Probably one of the better hotels in bacolod for the price. Breakfast pretty basic but ok. Day staff more friendly than night staff
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. 😊 Thank you
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room is nice and clean. However, you can clearly hear your neighbours noise at night. The beds also squeak too loudly.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable rooms!
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before but was in need of up grade , well everything as been done much better and cleaner , only problem is air con old and nose
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Amor

Liked: Property conditions & facilities
The chocolate drink. so love it :-)
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, a few. minutes away from malls.. great location!
Stayed 2 nights in Jun 2019