The bed mattress hard. Very limited breakfast items. Walking distance to the ferry.
Josephine
2025 年 2 月に 2 泊滞在
6/10
This is a decent hotel; however, my primary issue is that internet availability was very important—the most important thing—as I needed it for work. The internet at this hotel disconnects every hour and I believe this is a feature, not a bug, of their setup.
Colin
2024 年 12 月に 3 泊滞在
10/10
Very friendly
Richard
2024 年 10 月に 1 泊滞在
2/10
Donald
2024 年 9 月に 2 泊滞在
2/10
It's a little disappoinng at Acacia bacold because of no clean water, brown color water, can't use it, even no informed during check in, also didn't accept room cancel at front desk, but they accepted after calling to travel agency. Overall poor service, will not book here any more.
宿泊されたお客様
2024 年 8 月に 2 泊滞在
8/10
Mark
2024 年 7 月に 1 泊滞在
4/10
They say that first impressions are most important. So when driving into a resort, you’re supposed to be captured by the beautiful ambiance of the hotel and surroundings. I was too busy dogging pot holes in the driveway and parking lot that would have severely damaged my car. There are also no parking lines and guests park so poorly leaving many parking spots unavailable. There is no handicap parking. I thought that was a requirement by law. There was no spots reserved for seniors or expecting woman. I had to park about 150 yards away because of poor parking. One time I tried to park next to the building when I saw another car pull away. The guard made me move! I asked him why was it Okay for the other driver. He spoke no English and kept repeating the same thing “must move car”. Interesting enough… I believe he had his favorites. I saw the same black pickup truck parked in the shade next to the building every day! If it is the owners truck… then post a sign stating that’s his spot so everyone knows how he places his priorities and customer satisfaction.😏 The guard would go out and he’d move the cones for who he wanted to. I guess what bothered me was that I’m a senior and was feeling ill that day. I’ll let the pictures tell the story.Also, spend a few dollars on new towels and provide them at the pool. The towels were like ten year old scratchy rags!!!
James
2024 年 7 月に 2 泊滞在
10/10
Very happy thank
Richard
2024 年 2 月に 1 泊滞在
10/10
Very happy thank you
Richard
2024 年 2 月に 1 泊滞在
8/10
Fabulous pool, close to Ayala and SM Malls, great free breakfast, accommodation was good, beds good, away from the busy city in a very quiet spot, no road noise, good security, hotel manager was really nice as were front desk staff and the price was good using Hotels.com.
Robert F Henning
2024 年 1 月に 1 泊滞在
8/10
Improve on your toilet accessories. Toothbrush, soap etc.
Herbert Herminio
2023 年 11 月に 2 泊滞在
6/10
Dennus
2023 年 10 月に 2 泊滞在
8/10
Overall a good hotel with very friendly staff.
bryan
2023 年 6 月に 13 泊滞在
2/10
Non potable water in bathrooms, dingy and paper thin towels, wifi impossible for periods of the day because of power fluctuations and sanitary conditions very questionable. I understand that there was the pandemic, but to keep using this as a crutch is inexcusable. My main concern is sanitation.
This is something that Expedia should be concerned about for travelers. An experienced traveler I would have never considered staying at the Acacia knowing that they were using non-potable water any of the areas that I had to interact with.
People who only travel occasionally, traveling with these conditions anywhere could affect their health.
I recommend that Expedia immediately expunge this establishment from their listing until they can further investigate this matter.
william
2023 年 6 月に 7 泊滞在
4/10
Another of Bacolod's hotel's wanna-bes.
- no hot shower
- Wifi is a trickle. only .2Mbps, even email is slow.
- Breakfast sucked, better to to elsewhere.
Michael
2022 年 9 月に 2 泊滞在
6/10
Bathroom was way too small. No shower curtains. Toilet to close to the wall facing forward, not easy to use.
Paul
2022 年 9 月に 1 泊滞在
4/10
Very far from Acacia in Manila. Food is plated with limited choices. Incomplete toiletries. Very disappointing.
宿泊されたお客様
2022 年 9 月に 1 泊滞在
8/10
Feblyn Ina Mae
2022 年 7 月に 2 泊滞在
10/10
Edward
2022 年 4 月に 3 泊滞在
6/10
Michael
2022 年 3 月に 1 泊滞在
10/10
This is a very good hotel, but the restaurant is not that great.
SM is within walking distance so you could go there to eat, there you also find ATM etc.
Leif
2022 年 3 月に 1 泊滞在
4/10
Toiletries lacks soap and tooothbrushes. We have to buy toothbrushes and soap. No WiFi password was handed to us during check in.
Charlotte
2021 年 1 月に 1 泊滞在
8/10
A hotel sign visible from the main road.
And a shuttle service between the adjacent SM City and hotel