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"Room was clean, staff were friendly and helpful. Good view of Mt Fuji and delicious breakfasts in the morning. "

"Very close to the lake and had underground parking. "

"Staff was helpful from the start. Hotel provides courtesy shuttle to the hotel from Kawaguchiko station. Staff welcomes you into the hotel and guide you to your room. Staff will explain how to use any amenities such as the open air bath. Our room used a futon and a staff will come by and set up the room. Much like other reviews, hotel is outdated and quite far from any convenience store or restaurant."

"The view of Mt Fuji was the best thing about this stay"

"This was an amazing experience with spectacular views and impeccable service. Spotless, spacious rooms. Wish we had stayed more than one night. Having our own private onsen was awesome! You won't regret staying here no matter your age or number of people!"

"This place is worth every penny! Love everything about it from the rooms, view, amenities and the staff. This is 2nd time staying and will be back. Perfect ending to an amazing vacation. "

"Onsen was cool, Japanese style room is very spacious, and staff are very helpful"

"Good facilities specially Onsen was awesome. "

"The best hotel I have ever stayed during vacation. I will definitely come back when I visit Fuji mountain again. "