Avsallar Vacations from ￥228,957

Just to say nothing

Stayed better hotels but overall was ok

We enjoyed our vacation at lara . Everything was perfect!

Unfortunately, I would not recommend it. The service is nowhere near five-star standard. The biggest issue is the staff. Many speak very little English, are often unhelpful, and some have a poor attitude. My five-year-old daughter was repeatedly ignored while waiting patiently for a bottle of water, with adults who joined the queue after her being served first. When I raised this, the staff member became rude instead of apologising, pulled faces, and responded rudely in Turkish. Although I do not speak Turkish, her attitude and body language were very clear. It was completely unacceptable. Another major issue is the constant use of mobile phones by staff. Bar staff, pool staff, reception desks and other employees are frequently scrolling on social media while working, rather than focusing on guests. There is very little customer service—staff rarely greet guests, often walk into lifts ahead of guests, and generally seem uninterested in helping. The facilities are fine, but the service lets this hotel down. In my opinion, this feels much closer to a three-star hotel than a five-star resort.

I had a wonderful stay at La Maja Hotel! The staff including Erlik were incredibly friendly, and the amenities were top-notch. Cleanliness was my main reason for booking, and it truly was top tier—everything was spotless, and the maids were lovely to talk to. The bathroom was very clean and spacious, and so were the rooms. The location was super convenient, surrounded by lovely cafés and several pharmacies. It’s right in between Lara and Eski Lara, only 25 minutes to the Lara strip and about 20 minutes to Old Town. Plus, the in-house café was amazing—the iced Spanish latte and strawberry matcha were must-tries! I’ll definitely be coming back to stay here again soon. Thank you La maja hotel for accommodating mine and my mother’s needs! :)