Upon our arrival, we learned that the central AC was not working as it was 80 degrees in the house at 6:00 p.m. We immediately called Resort Realty and their response was to add fans to the free standing AC units that were in the living room. These units sounded like a stereo version of white noise, making it difficult to have conversation. To watch TV, the volume had to be very loud. We learned that the AC had been not working for weeks, but we were not given the consideration of a call. Conversely, Andrew at Resort Realty, referred to our contract saying they are not accountable for mechanical failures, refusing to identify how long they had not been working. The dishwasher was not working (also reported by a previous guest weeks before). There were dirty dishes in the cabinets, including a bowl that had dried milk still in it. Three different men came to the house to repair the dishwasher unsuccessfully. By Wednesday, the garbage disposal stopped working, after it had food debris in it, causing the sink to back up. The furniture and carpets were visibly dirty. The overall condition of the house wouldn't allow for a feeling of clean (rusty vents, water stains on the walls, etc.). The house is in a perfect location, If it had actually been clean and functional we would have loved it. Our long awaited vacay was ruined. Resort Realty promised a 10% refund for our inconvenience. This wasn't adequate. Reportedly the owner, Lance Miller, opted out of doing anything more.