I booked this place for my parents, expecting a pleasant stay, but it was a complete disaster. The service was awful from start to finish. The fire alarm kept going off nonstop, and despite multiple complaints, no one bothered to fix it. My parents could hardly get any rest. To make matters worse, the area in front of their door was filthy and clearly hadn’t been cleaned in ages. When we addressed these issues with the staff, they assured us they’d take care of it, but nothing was done. This level of negligence is unacceptable. I regret booking this place and wouldn’t recommend it to anyone. I would even think that we should have some sort of compensation for the service we recieved. It was my moms birthday and her surprise with my father was completely ruined.