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オレワ ピローズ ロッジの口コミ

2 out of 5
オレワ ピローズ ロッジ
412 Hibiscus Coast Hwy, Orewa, Auckland

口コミ

5.2
評価 10 - 77 件の口コミ中 5 件が非常に良い" "
評価 8 - 77 件の口コミ中 15 件が良い" "
評価 6 - 77 件の口コミ中 20 件が普通" "
評価 4 - 77 件の口コミ中 12 件が不満" "
評価 2 - 77 件の口コミ中 25 件が非常に不満" "

5.6/10

清潔度

6.0/10

スタッフとサービス

4.4/10

設備とサービス

4.8/10

施設のコンディションと設備

4.8/10

環境への配慮

口コミ

8/10 (良い)

Glynette

2024 年 3 月に 1 泊滞在

2/10 (非常に不満)

Ian

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The motel appears to be used for social housing. That is not compatible with casual travellers.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Moana

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved that we were arrived early and could park our car up and walk over to the beach for a swim before checking in
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

cinthia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 2 泊滞在

4/10 (不満)

Tania

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very run down and untidy
2023 年 10 月に 1 泊滞在

6/10 (普通)

GURDEEP SINGH

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 3 泊滞在

2/10 (非常に不満)

Isaac

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Didn't tell me I'd have a room mate until I walked into my room & saw someone else's luggage.
2023 年 8 月に 2 泊滞在

6/10 (普通)

Sarah-Jane

カップルで旅行
Absolutely fine for a nights sleep. This place perfect if you need a (not overly romantic) night to stop when driving through Auckland. You get what you’re paying for, and by Auckland standards it fit the cost :)
2023 年 7 月に 1 泊滞在

8/10 (良い)

Jean

グループ旅行
良かった点 : 清潔度
I liked the courtyard. There wasn't enough warm bedding luckily we had our own otherwise we would have been cold. Also nowhere dry in the shower to put clean clothes. Otherwise very pleasant. Didn't see any staff but didn't need them - key was left in an envelop for us.
2023 年 7 月に 1 泊滞在

2/10 (非常に不満)

chetan

気になった点 : 清潔度、施設のコンディションと設備
2023 年 7 月に 1 泊滞在

2/10 (非常に不満)

Abby

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I wouldn't recommend Pillows lodge to anyone. Unruly residence, unsafe environment, dirty, falsely advertised, said they provide linen & towels but didn't receive any. Lucky I had brought my own blanket for it was the only thing I had to sleep with. Kitchen was very dirty. Management unfriendly & unhelpful. Will never go there again.

2/10 (非常に不満)

hilary

カップルで旅行
気になった点 : 清潔度、スタッフとサービス
We prebooked for two days over Kings birthday and left after 15 mins... It became obvious it was accomodation for emergency housing. I don't have a problem with this but it shouldn't be listed as accomodation for tourists and others wanting a relaxing stay. We felt unsafe. Also the shower smelt. Surely the owner is getting enough money from Winz to not have to rent our further rooms? Avoid staying here.
2023 年 6 月に 2 泊滞在

10/10 (非常に良い)

Ailini

2023 年 5 月に 1 泊滞在

6/10 (普通)

Alison

The sheets were clean, place did what we needed so was ok for the price
2023 年 5 月に 1 泊滞在

8/10 (良い)

Maria、Dargaville

2023 年 4 月に 1 泊滞在

8/10 (良い)

Tetsuya

グループ旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Kitchen is too dark. Needs some good pans,etc. Room was OK. Good location good deal with the cheap price.
2023 年 4 月に 1 泊滞在

2/10 (非常に不満)

Janette

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 4 月に 1 泊滞在

6/10 (普通)

Lewis

2023 年 4 月に 1 泊滞在

2/10 (非常に不満)

Benji

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There was nobody at reception and my key was in a envelope taped to the reception door so anyone could have taken it. There were other people stayijg there that were smoking marijuana and one of them even had a dog. The bed was the noisiest bed on the planet, any slight movement durijg the night was loud enough to wake you up. I would never stay here again and would not recomend it to anyone
2023 年 3 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

グループ旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The worst place I've been
2023 年 3 月に 1 泊滞在

2/10 (非常に不満)

allison

気になった点 : 施設のコンディションと設備
grounds were totally unkemp, everything needed painting. tatty and grotty. I did not stay there and went to a family members place
2023 年 3 月に 1 泊滞在

8/10 (良い)

Vicky

良かった点 : スタッフとサービス、施設のコンディションと設備
W
2023 年 3 月に 1 泊滞在

6/10 (普通)

Chris

2023 年 3 月に 1 泊滞在

4/10 (不満)

Amy

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 3 月に 5 泊滞在

2/10 (非常に不満)

Beryl

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Didnt like anything, very unsafe place to stay.
2023 年 2 月に 3 泊滞在

2/10 (非常に不満)

Gabriela

グループ旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The staff was friendly but the place was absolutely run down. We arrived later than 5pm after we had contacted the manager who kindly had put out the key. We had a look around the premises and felt immediately unsafe with people hanging around the place as if it was emergency housing. And so we found out that it is. I believe that it is not okay to put tourists into an accommodation like this. This should not happen for both sides. We know the person who has build Pillows many years ago and it was a terrible experience to find Pillows like that! However we left in a haste as I got quite upset. It was very difficult to find another accommodation and we had to pay a lot of money in Orewa. When we came back to let the manager know, he already had charged us for the night. I can understand that there need to be cancellation fees, however for this place which should be not permitted to be advertised and offered as accommodation, it is even more upsetting for me to pay so much money for being misinformed. We talked to locals and everybody said that it has been emergency housing, that Police would be turning up there on a regular base. As much as I support emergency housing, one cannot not offer these premises as accommodation and charge money for it. The manager did his job, but I will try to retrieve my money, if necessary with legal action as it needs to stop to invite people to stay there and pay money. If we can get refunded, I am happy to not take any further action.
2023 年 2 月に 3 泊滞在

2/10 (非常に不満)

Anne

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very tired and rundown property, quite seedy - left and sought alternative accomodation for the night
2023 年 1 月に 1 泊滞在

2/10 (非常に不満)

Charles

6/10 (普通)

Angelina

2023 年 1 月に 3 泊滞在

2/10 (非常に不満)

Steve

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Did not feel safe.

2/10 (非常に不満)

Valerie

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The photo must have been taken 30 years ago and nothing has been done since. The bathroom basin was away from the wall and the taps turned around when trying to turn them on for water. No hot water at the basin, what water came was a dribble. The drapes were dirty and mouldy, the shower walls were peeling paint and rotten boards. The whole place was a mess. The only good thing was nice clean bed linen and towels. This should never be let out as first class accomodation. We didn't enter the kitchen or lounge as the down and outs were all there. They did say Hello though.

8/10 (良い)

Michael

良かった点 : 清潔度、スタッフとサービス
2022 年 12 月に 1 泊滞在

8/10 (良い)

Andrea

家族旅行
良かった点 : 清潔度、スタッフとサービス
The room was very clean. The shared bathroom facilities not so much on arrival but was cleaned everyday.
2022 年 12 月に 2 泊滞在

2/10 (非常に不満)

Reuben

2022 年 11 月に 1 泊滞在

2/10 (非常に不満)

Krolle

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was ok except broken latches on windows and chair was broken too. Bathroom was in poor sad state. Had someone yelling screaming and swearing next door which kept us up alll noght so left after 1 night to stay elsewhere. Wouldn't go back.
2022 年 11 月に 2 泊滞在

6/10 (普通)

Jillian

2022 年 11 月に 1 泊滞在

8/10 (良い)

Dorothy

2022 年 9 月に 1 泊滞在

4/10 (不満)

Jackie

カップルで旅行
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
Bed was clean and tidy. Bathroom was a disgrace - toilet seat did not fit tap over basin had been pulled out of fitting, no plug shower control too high (I'm 5'6") shower surround broken all around shower Looks like room had been flooded
2022 年 9 月に 1 泊滞在

4/10 (不満)

Michael

カップルで旅行
Great location Folthy run down ammenities
2022 年 1 月に 1 泊滞在

2/10 (非常に不満)

David

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Don’t bring your kids to this place! Dog poo on the courtyard grass, drunk residence, foul language no covid protocols observed. We left two hours after arriving. Disgusting!
2022 年 1 月に 1 泊滞在

10/10 (非常に良い)

Paul

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to town
2021 年 12 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備
Great crew of guests, very welcoming
2021 年 7 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

カップルで旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Walking distance to shopping & eateries & beach front.
2021 年 6 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

カップルで旅行
良かった点 : スタッフとサービス
Some of the types staying there
2021 年 4 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
2021 年 4 月に 1 泊滞在

4/10 (不満)

Margaret

良かった点 : 清潔度、施設のコンディションと設備
One nights stay was enough so dissappointing .
I was dissapointed as I have been there before & so much has changed. Tv had plug hanging down with holes in the wall from them moving plug points never been fixed.The taps in the bathroom on hand basin were so loose so had to hold them with both hands.Curtains didnt match in the room. Shower ceiling needs a clean as mould on it. Generally so disappointed.I certainly wouldnt go back.
2021 年 2 月に 1 泊滞在

8/10 (良い)

Ryan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 1 月に 7 泊滞在
James Leeからの返信 (投稿日 : 2021 年 2 月 5 日)
Thanks for your comments! If you can give us more details of your experiences to stay, which will be a big help for us.

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Perfect stopover if a bed for the night is all you need.
2021 年 1 月に 1 泊滞在
James Leeからの返信 (投稿日 : 2021 年 2 月 5 日)
Thanks for your comments! We will always the best choice for you to choose for an affordable accommodation in Orewa. Warmest Regards.

8/10 (良い)

Tiresa

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 12 月に 1 泊滞在
James Leeからの返信 (投稿日 : 2021 年 2 月 5 日)
Thanks for your comments! We are really appreciated for you to choose us to stay. Warmest regards.

6/10 (普通)

E.C.、Northland, New Zealand

良かった点 : スタッフとサービス
Person at reception was very helpful. Booking on Wotif I selected "Deluxe" room which in amenities listed "Bathroom". On arrival found this room had no bathroom so had to pay additional fee for ensuite bathroom. Overall clean but dark cobwebs on ceiling and stained net curtains. No water glass in room. Very handy shops and beach.
2020 年 12 月に 1 泊滞在
James Leeからの返信 (投稿日 : 2020 年 12 月 12 日)
Thanks for your comments! We had modified the information of the room's descriptions so that it will not confuse our guests anymore. Sorry, we can only supply cups but no glasses for the limited space in the room. Kind Regards, James Lee (Manager)