Thank you for your feedback, Our location, friendly team and rooms are certainly winning a lot of praise and further reinforce what we are trying to achieve as a team.
Hope to see you again soon
Thank you very much for your feedback, Hope to see you again soon.
10/10 (非常に良い)
charlotte
家族旅行
2024 年 5 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Love it there. But Building construction beside the reception at the hotel close to our room was a bit noisy if you like to sleep in or have an afternoon rest.
If so book well away from that area in a room at the far end.
charlotte
2024 年 5 月に 1 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Good morning Charlotte,Thank you for your online review and rating,We are undergoing some major renovations and public areas at the moment which is exciting!Feel free to call us before a future booking and we will ensure you are well looked after.See you again soon,Kind regards,Ramon James - General Manager
10/10 (非常に良い)
Julie
カップルで旅行
2024 年 5 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The refurbished rooms are just lovely. We've been staying at Rose Park for many years and love it for its comfort, convenience, and friendly staff.
Julie
2024 年 5 月に 1 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Good morning Julie,Great to see you enjoyed your stay again, we look forward to welcoming you back soon.Kind regards,Ramon James - General Manager
10/10 (非常に良い)
Christopher
カップルで旅行
2024 年 5 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location just off Tamaki Drive and only a few minutes walk from Spark Arena. We had a standard queen room which had been newly renovated. Very reasonable price for 2 nights.
Christopher
2024 年 5 月に 2 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Good morning Christopher,Thank you for your great online review!Great to see you enjoyed your stay and we look forward to seeing you again soon.Kind regards,Ramon James - General Manager
8/10 (良い)
Ratu
カップルで旅行
2024 年 5 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All good
Ratu
2024 年 5 月に 2 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
Good morning Ratu,Thank you for your 4/5 online rating, we look forward to seeing you again soon.Kind regards,Ramon James - General Manager
10/10 (非常に良い)
Zelda
2024 年 4 月 24 日
Zelda
2024 年 4 月に 1 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Good morning Zelda,Thank you for the 5 out of 5 online rating!We look forward to seeing you again soon,Kind regards,Ramon James - General Manager
10/10 (非常に良い)
Vicky
家族旅行
2024 年 4 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay. Lovely clean room.
Vicky
2024 年 4 月に 2 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 4 月 17 日)
Good morning Vicky,Thank you for your online feedback, we look forward to welcoming you back in the near future.Kind regards,Ramon James - General Manager
10/10 (非常に良い)
Rahma
2024 年 4 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Rahma
2024 年 4 月に 3 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 4 月 17 日)
Thank you Rahma, see you again soon.Kind regards,
10/10 (非常に良い)
Richard
2024 年 4 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
Richard
2024 年 2 月に 2 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 4 月 17 日)
Good morning Richard,Thank you for your online feedback, we look forward to welcoming you back in the near future.Kind regards,Ramon James - General Manager
8/10 (良い)
CHI Fai
家族旅行
2024 年 4 月 9 日
良かった点 : 清潔度、施設のコンディションと設備
location, environment is good
CHI Fai
2024 年 4 月に 3 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 4 月 17 日)
Good morning Chi Fai,Thank you for your online feedback, Our central location with complimentary car parking is a great way to start your New Zealand adventure!We look forward to welcoming you back in the near future.Kind regards,Ramon James - General Manager
6/10 (普通)
Nigel
家族旅行
2024 年 4 月 8 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Staff friendly and helpful. The breakfast even described as continental was poor and not with the $24 per person. The best part of the hotel was the bathrooms which have been revamped recently. Just need the rest of the hotel to catch up!
Nigel
2024 年 4 月に 1 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 4 月 17 日)
Good morning Nigel,Thank you for your online feedback,We agree our new bathrooms are fantastic, we have started work on our public areas, lobby, restaurant and main entrance.Our team and I look forward to welcoming you back in the near future.
10/10 (非常に良い)
Ian
カップルで旅行
2024 年 4 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
They have done a great job with their upgrade
Ian
2024 年 4 月に 1 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 4 月 17 日)
Thank you Ian, we love the upgrades. Plenty more to do in the public spaces.See you again soon,
4/10 (不満)
Airi
家族旅行
2024 年 3 月 31 日
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 清潔度、施設のコンディションと設備
No view dusty old building
Airi
2024 年 3 月に 1 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Good morning Ari,Thank you for your feedback,Our buildings are currently undergoing a roof repair, full building wash and full repaint. We look forward to the results in due course.Kind regards,Ramon James - General Manager
8/10 (良い)
Shelley
家族旅行
2024 年 3 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Breakfast buffet was delicious.
Shelley
2024 年 3 月に 1 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Good morning Shelley,Thank you for your online feedback in regards to our busy breakfast buffet, it is certainly very popular!We look forward to welcoming you back soon,Kind regards,Ramon James - General Manager
8/10 (良い)
Omar Francisco
カップルで旅行
2024 年 3 月 25 日
良かった点 : 清潔度
En general bien, lo que no vale la pena es el desayuno muy simple, no servia la cafetera, no hay pan dulce y no es posible conectarse a la tv para duplicar la pantalla y además a las 10 es el chek out exacto, sino van a tocarte a la puerta para que ya te salgas, de muy mal gusto
Omar Francisco
2024 年 3 月に 1 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Good morning Omar,Thank you for your online feedback,It is great for our team and I to see you enjoyed your stay, we look forward to seeing you again very soon.Kind regards,Ramon James - General Manager
10/10 (非常に良い)
Brooke
2024 年 3 月 24 日
Brooke
2024 年 3 月に 1 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 4 月 17 日)
Thank you Brooke!See you again soon,
10/10 (非常に良い)
Andreas
カップルで旅行
2024 年 3 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sehr gut gelegen, Rose Park direkt gegenüber, Zentrum und Auckland War Memorial Museum fußläufig oder mit den öffentlichen Verkehrsmitteln erreichbar. Genügend Parkmöglichkeiten, wir konnten unser Auto auch nach dem Checkout noch stehen lassen. Ruhiges Zimmer im hinteren Gebäude, dort war nichts von der Straße zu hören. Personal freundlich und kompetent
Andreas
2024 年 2 月に 2 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Good morning Andreas,Thank you for your online feedback,It is great for our team and I to see you enjoyed your stay, we look forward to seeing you again very soon.Kind regards,Ramon James - General Manager
10/10 (非常に良い)
Michelle
2024 年 3 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really quiet place. Everything was fine. Thanks a lot!
Michelle
2024 年 3 月に 6 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Good morning Michelle,Thank you for your online feedback, Great to see you enjoyed your stay, we look forward to welcoming you back in the near future.Kind regards,Ramon James - General Manager
10/10 (非常に良い)
Dale
カップルで旅行
2024 年 3 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed a meal in the restaurant. All staff encountered helpful and friendly. Nice quiet location. Room spacious and comfortable. Some art on the walls would create a more welcoming atmosphere.
Dale
2024 年 3 月に 1 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 3 月 16 日)
Good morning Dale,Thank you for your online review,We appreciate your feedback and taken on board your comment about artwork. We are currently looking at options for this across the hotel.I have passed your feedback onto our Food and Beverage teams. Great to see you enjoyed our location and found our rooms up to your expected standard.Our team and I look forward to seeing you again soon,Kind regards,Ramon James - General Manager
10/10 (非常に良い)
Warren
2024 年 3 月 14 日
Warren
2024 年 3 月に 2 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Thank you Warren, see you again soon.Kind regards,Ramon James - General Manager
10/10 (非常に良い)
Kevin
2024 年 3 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We loved the view from our balcony of the rose garden and park across the street. We arrived in New Zealand at 6:00 in the morning and arrived at the hotel at 8:00. The hotel had a nice waiting area for early guests with a washroom and a place to wash up and refresh after a long flight. We were then ready for a walk to the Auckland Museum. The included breakfast was very good with lots of choices.
Kevin
2024 年 2 月に 3 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Good morning Kevin,Thank you for your online feedback,It is great for our team and I to see you enjoyed your stay, we look forward to seeing you again very soon.Kind regards,Ramon James - General Manager
10/10 (非常に良い)
Merilyn
グループ旅行
2024 年 3 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Closeness to the city, beautiful rose garden and the size of the rooms
Merilyn
2024 年 3 月に 1 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 3 月 18 日)
Good morning Merilyn,Thank you for your recent online review,Our location and spacious rooms certainly are popular for guests staying just one night or many more.See you again soon,Kind regards,Ramon James - General Manager
10/10 (非常に良い)
Claudia
家族旅行, グループ旅行
2024 年 3 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was very clean, friendly service, perfect location. Definitely would stay here again.
Claudia
2024 年 3 月に 1 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Good morning Claudia,Thank you for your online feedback,It is great for our team and I to see you enjoyed your stay, we look forward to seeing you again very soon.Kind regards,Ramon James - General Manager
10/10 (非常に良い)
Tracy
出張
2024 年 3 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Another lovely night here, in a modern, spacious refurbished room. Free parking and central location makes it an easy choice to stay here when in Auckland for business or pleasure!
Tracy
2024 年 3 月に 1 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Good morning Tracy,Thank you for your online feedback,It is great for our team and I to see you enjoyed your stay, we look forward to seeing you again very soon.Kind regards,Ramon James - General Manager
10/10 (非常に良い)
Zoe
2024 年 3 月 7 日
良かった点 : スタッフとサービス
Zoe
2024 年 3 月に 1 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 3 月 16 日)
Thank you Zoe for the 5 out of 5 rating!
8/10 (良い)
Shahab
2024 年 3 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Shahab
Ramon James - General Managerからの返信 (投稿日 : 2024 年 3 月 16 日)
Good morning Shahab,Thank you for your online 4 out 5 rating with Expedia,We look forward to seeing you again soon,Kind regards,Ramon James - General Manager
8/10 (良い)
Tony
カップルで旅行
2024 年 3 月 5 日
良かった点 : 設備とサービス、施設のコンディションと設備
Nice restaurant, good food. Friendly helpful staff in both the restaurant and reception. Must give a special mention to Lainey (in training) who was brilliant at helping sort out our taxi for 5.30am to the airport. Always smiling and ready to help. Thanks Lainey.
Tony
2024 年 3 月に 2 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 3 月 6 日)
Good afternoon Tony,Thank you for your feedback,We appreciate your kind feedback in regards to the teams and especially Lanie. I will be sure to share this review with Lanie.We look forward to welcoming you back to the hotel in the near future.Kind regards,Ramon James - General Manager
4/10 (不満)
Justin
カップルで旅行
2024 年 3 月 3 日
気になった点 : 施設のコンディションと設備
Couldnt get internet or phone service in the room
Justin
2024 年 3 月に 1 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 3 月 3 日)
Good morning Justin,Thank you for your feedback, I apologise that you experienced no WIFI or phone connection, our team would have been quick to change your room if required. We understand the importance on connectivity while travelling. Kind regards,Ramon James - General Manager
8/10 (良い)
Elena
2024 年 3 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Parking was very narrow. My rest of the stay was all good
Elena
2024 年 3 月に 1 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 3 月 4 日)
Good morning Elena,Thank you for your online feedback, Great to see you enjoyed your stay, our carparks are considered narrow by some of our guests. We have had these measured with a view of keeping them as large as possible with many more bigger vehicles now on the roads.We look forward to welcoming you back to the hotel in the near future,Kind regards,Ramon James - General Manager
6/10 (普通)
Neville
カップルで旅行
2024 年 2 月 26 日
良かった点 : 清潔度、スタッフとサービス
There was scaffolding outside the window hindering the view. I know work has to be done butcwew weren't told before booking. Room was very nice, but only one comfortable chair in a room that could take 4 people.
Neville
2024 年 2 月に 4 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 2 月 27 日)
Good afternoon Nevilla,Good afternoon Audra,Thank you for your online feedback,We had to undergo some some significant roof repairs and a full repaint so the pool was deemed to be closed for a short while. The scaffolding is now removed, the pool open and the entire building washed and cleaned!Our team look forward to seeing you again soon,Kind regards,Ramon James - General Manager
6/10 (普通)
Edith、Edmonton
カップルで旅行
2024 年 2 月 23 日
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
The hotel was under construction and very noisy. We had to wait to check in because our room wasn't ready at 3pm.
They said our room had been renovated, but it wasn't very modern. Pool was supposed to be back in service when we arrived, but wasn't open. Okay, but not great.
Edith
2024 年 2 月に 2 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 2 月 27 日)
Good afternoon Edith,Thank you for your feedback, we endeavour to have every room ready by 3pm which is our arrival time. Unfortunately, our pool was shut while we went a full building wash and paint - this is now done and the pool is busy again.Our team and I do hope to see you again soon, Kind regards,Ramon James - General Manager
10/10 (非常に良い)
Melissa
グループ旅行
2024 年 2 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Have stayed a couple times. It's my go to.
Melissa
Ramon James - General Managerからの返信 (投稿日 : 2024 年 2 月 25 日)
Good morning Melissa,Thank you for your 5/5 rating!We look forward to seeing you again soon,Kind regards,Ramon James - General Manager
6/10 (普通)
Rebecca
2024 年 2 月 21 日
The current renovations should be very helpful
Rebecca
2024 年 2 月に 1 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 2 月 27 日)
Good morning Rebecca,Thank you for your feedback, we are looking forward to being able to showcase our property once fully refurbished! We look forward to seeing you again very soon,Kind regards,Ramon James
10/10 (非常に良い)
Tracy
出張
2024 年 2 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lovely modern spacious room. Convenient location and so good to have free parking on-site. The restaurant was great too
Tracy
2024 年 2 月に 1 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 2 月 25 日)
Good morning Tracy,Thank you for your 5/5 rating!Great to see yo enjoyed our complimentary carparking, our central location and restaurant. Our free car parking and central location are a perfect combo!We look forward to seeing you again soon,Kind regards,Ramon James - General Manager
10/10 (非常に良い)
ROBERT
2024 年 2 月 20 日
ROBERT
2024 年 2 月に 1 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 2 月 23 日)
Thank you Robert for your 10/10 online review!
8/10 (良い)
Colin、Vernon
カップルで旅行
2024 年 2 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Attractive property with spacious, well appointed rooms, onsite parking included, a lovely outdoor pool area, & good 3rd floor restaurant overlooking the Rose Garden across the street; convenient local bus stops in front - /-10 minutes to downtown. Our only disappointment was that our building was shrouded in scaffolding, & the pool area was closed.
Colin
2024 年 2 月に 2 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 2 月 27 日)
Good morning Colin,Thank you for your feedback, I have shared your review with our teams. They love to read positive feedback.The scaffolding has now been removed and the building is looking fantastic!We look forward to seeing you again soon,Kind regards,Ramon James - General Manager
6/10 (普通)
diego
家族旅行
2024 年 2 月 19 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Nous avions prit cet hôtel pour avoir une piscine.
Elle était en réfection sans que nous en soyons averti.
Si nous l’avions su en avance nous aurions annulé cet réservation.
Et le prix est resté le même.
La salle du petit déjeuner est un vrai frigo. Tout le monde déjeune avec un pull alors qu’il fait 25 degrés à l’extérieur.
diego
2024 年 2 月に 2 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 2 月 27 日)
Good morning Diego,Thank you for your feedback, I have passed on your review to our breakfast team to ensure a comfortable temperature in the Restaurant for all guests.Kind regards,Ramon James - General Manager
6/10 (普通)
Ji Heung
出張
2024 年 2 月 18 日
良かった点 : 清潔度、スタッフとサービス
not so good but impressive
노후된 건물 부분, 리노베이션 중
앞쪽 공원은 크지는 않지만 산책하기 좋고 아름다움
Ji Heung
2024 年 2 月に 2 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 2 月 27 日)
Good morning Ji,Thank you for your online review, Nice to see you enjoyed the Rose Gardens across the road, they are very popular especially in the summer months.We look forward to seeing you again soon,Ramon James - General Manager
10/10 (非常に良い)
Finn
グループ旅行
2024 年 2 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Easy layout of the property. Even with the construction going on the hotel still felt and was clean. Very hospitable staff.
Finn
2024 年 2 月に 1 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 2 月 25 日)
Good morning Finn,We love to share our 5/5 ratings, thank you!Our team and I look forward to seeing you again soon,Kind regards,Ramon James - General Manager
10/10 (非常に良い)
Geoff
2024 年 2 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A good place to stay around will be back
Geoff
2024 年 2 月に 1 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 2 月 25 日)
Good morning Geoff,We love the 5/5 rating, our team and I look forward to seeing you again soon.Kind regards,Ramon James - General Manager
8/10 (良い)
John
2024 年 2 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Adjacent to the Rose Gardens, the location is delightful. With good facilities in all areas, we will definitely stay there again.
John
2024 年 2 月に 2 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 2 月 27 日)
Good morning John,Great to see you enjoyed your stay, see you again soon.Kind regards,Ramon James - General Manager
8/10 (良い)
Aimee
グループ旅行
2024 年 2 月 8 日
Pool was closed. Construction workers were loud in the morning. Room very clean. Had laundry but only one washing machine working and dryer did not dry well. Nice area.
Aimee
2024 年 1 月に 2 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 2 月 27 日)
Good afternoon Aimee,Great to see you liked our central location and room cleanliness standards.We had to undergo some some significant roof repairs and a full repaint so the pool was deemed to be closed for a short while. The scaffolding is now removed, the pool open and the entire building washed and cleaned!Our team look forward to seeing you again soon,Kind regards,Ramon James - General Manager
10/10 (非常に良い)
Laura
グループ旅行
2024 年 1 月 31 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
Daniel at the front desk was helpful. The building is undergoing renovations so some what inconvenient.
Laura
2024 年 1 月に 3 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 2 月 23 日)
Good afternoon Laura,Thank you for your online 5/5 rating score and comments.The refurbishment is almost coming to a close, you will have to come back and see us so we can showcase the new property!I have let Daniel know about your review, we agree he is very helpful.Our team and I look forward to seeing you again,Kind regards,Ramon James - General Manager
6/10 (普通)
Audra
家族旅行, 小さなお子様連れの家族旅行
2024 年 1 月 28 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
Generally ok. Stayed a couple of weeks ago and check-in was definitely better this time. Pool closed because they are renovating the building next to the pool. This was annoying as booked again specifically for the fact it had the pool. It will be out of commission for sometime apparently so wouldn't book if you want a pool
Audra
2024 年 1 月に 1 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 2 月 27 日)
Good afternoon Audra,Thank you for your online feedback,We had to undergo some some significant roof repairs and a full repaint so the pool was deemed to be closed for a short while. The scaffolding is now removed, the pool open and the entire building washed and cleaned!Our team look forward to seeing you again soon,Kind regards,Ramon James - General Manager
10/10 (非常に良い)
Caren
家族旅行, グループ旅行
2024 年 1 月 23 日
良かった点 : 設備とサービス
This was a great place to stay we walked downtown. Restaurant on site was excellent. New upgraded room was very nice.
Under construction so the pool was closed and we had scaffolding outside our window.
I would stay again. Staff was excellent.
Caren
2024 年 1 月に 2 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 1 月 24 日)
Good morning Caren,Thank you for your online review,Great to see you enjoyed your stay, we are glad you enjoyed one of the new rooms, they are a significant change!See you again next time,Kind regards,Ramon James - General Manager
8/10 (良い)
Bryan
2024 年 1 月 14 日
良かった点 : 清潔度
Aspects of the restaurant we felt were not up to standard,the floor near the buffet was quite sticky and unclean, maybe more variety in continental breakfast, as in croissant, cheese, sliced meat, however our room was excellent , very clean,
Bryan
2024 年 1 月に 1 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 1 月 17 日)
Good morning Bryan,Thank you for this feedback, it is appreciated. We have had the restaurant carpets professionally cleaned in January and do this each quarter as necessary. Our Head Chef is always looking at ways to improve the breakfast guest experience, thank you for the tips.See you again soon,
6/10 (普通)
Verna
カップルで旅行
2024 年 1 月 13 日
Realise the place is outdated and appreciate the fact it is now being renovated. We had a basic, budget room, and it certainly does need upgrading - however we booked and stayed due to the convenience, not due to us spending a lot of time in there.
Was particularly annoyed that internet connection was still using outdated connections - and wasn't working for us. If I was on business this would have been more critical.
Verna
2024 年 1 月に 1 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 1 月 17 日)
Thank you Virna for your comments, we have just upgraded our WIFI so I surprised to hear there was trouble. I will personally follow up with our teams here to rectify this quickly.See you again soon,
8/10 (良い)
Stew
2024 年 1 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stew
2024 年 1 月に 2 泊滞在
Ramon James - General Managerからの返信 (投稿日 : 2024 年 1 月 17 日)
Thank you Stew for your 4/5 online rating on Expedia,See you again soon,