6/10 (普通)
Betty
家族旅行
2026 年 3 月 1 日
気になった点 : 設備とサービス、施設のコンディションと設備
Staff was courteous and friendly, but we experienced several issues during our stay.
We were informed at check-in that the elevator was out of order, and our original room was upstairs, which was not accessible for someone in our group. We were moved to a first-floor room, but the pull-out couch was missing sheets and blankets.
The room was also missing basic items like a phone, clock, hangers, and bathroom cups.
The handicapped parking space had not been plowed after the recent snowstorm, and there was dog waste nearby.
Housekeeping did not service the room during our two-night stay, and the TV required repeated resetting to work.
Overall, while the staff was polite, the stay was disappointing due to these issues.
Betty
2026 年 2 月に 2 泊滞在
