We went to the Royal Sunset with 6 of our Tongan young friends who help us at a humanitarian clinic we work in. We are leaving Tonga and wanted to thank them for all they do. We decided to spend the night at the Royal Sunset. The rooms were filthy. The linens were stained and the rooms were unbearably hot. The pool water was brown. Of the 3 kayaks that were available for use, 2 took on water as soon as you pulled them into the ocean. We waited 1 hour and 15 minutes for our lunch and we were served after a group of Caucasian day guests who arrived 45 minutes at the restaurant after we did. Our group was turned away from the snorkelling boat and told to take the next one, even though we were first in line waiting to go. My husband and I just sat and watched in amazement all day as our Tongan young guests were treated to the ultimate in racial discrimination. We left on the 4pm boat going back to Tongapatu and spent a wonderful night at the Tanoa Hotel where our young friends were treated as equal guests to everyone else staying at the resort. Please do not ever go to the Royal Sunset!
Cheryl
2020 年 2 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2020 年 2 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We absolutely loved everything! Service from Losa was exceptional!! Please tha k her again from us. Our stay was too short but we definitely will be back again.
宿泊されたお客様
2020 年 2 月に 1 泊滞在
6/10 (普通)
Champi、San Miguel de Allende
カップルで旅行
2020 年 2 月 9 日
気になった点 : 設備とサービス
The island is beautiful and the trips to the reef to snorkel were fantastic. the food is average, though there is a chef that is a great cook and we enjoyed the fish with papaya sauce and the Lu Ika. The staff are not very attentive and they could have much more activities going on as it tends to be quite boring after a few days.
We kayaked a lot and saw much marine life which was great!
Champi
2020 年 1 月に 5 泊滞在
8/10 (良い)
宿泊されたお客様
2019 年 9 月 24 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Great location!
We stayed in a beautiful bungalow right on a secluded beach! Bed was comfy and room was clean and modern. Food was good, very basic but good. Only gripe was the service, very slow and a few times what we ordered just never turned up at all.
宿泊されたお客様
2019 年 9 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2019 年 8 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2019 年 8 月に 2 泊滞在
6/10 (普通)
宿泊されたお客様
2019 年 8 月 6 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Wonderful place, amazing location, staff excellent. Old resort, lots of things are in not good conditions, beach and garden need to be clean, nice food and veryd if you accept all this
宿泊されたお客様
2019 年 7 月に 10 泊滞在
8/10 (良い)
宿泊されたお客様
家族旅行
2019 年 7 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fabulous snorkeling. Beautiful sandy beaches. Good value for money. Expedia needs also to include transfer rates.