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Santa Rosa Palace Hotel

2.5 star property
A peaceful urban retreat with a garden sanctuary where travelers can start the day with a hearty breakfast buffet and relax on the outdoor terrace

Choose dates to view prices

Santa Rosa Palace Hotel sits in the city center yet provides a quiet escape. Guests enjoy a breakfast buffet each morning and can retreat to the garden when they need a moment of calm. The hotel offers practical amenities including in-room WiFi, dry cleaning, and luggage storage.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
The current price is ￥9,608
￥10,088 total
includes taxes & fees
May 23 - May 24
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Policies

Check-in

Check-in time starts at noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Is Santa Rosa Palace Hotel pet-friendly?

Yes, this hotel allows pets (limit 1 total). Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Santa Rosa Palace Hotel?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Santa Rosa Palace Hotel on May 23, 2026 start from ￥9,608, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Santa Rosa Palace Hotel?

Check-in begins at noon.

What time is check-out at Santa Rosa Palace Hotel?

Check-out is at noon.

Where is Santa Rosa Palace Hotel located?

Located in the heart of Assis, this hotel is within a 10-minute walk of Agenor Francisco Felizardo Railroad Museum, Cultural Center Dona Pimpa, and Padre Enzo Ticinelli Theater. Assis Primitive Art Museum and Assis Historical Art Museum are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

8.0

Cleanliness

9.4

Location

8.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 41 out of 109 reviews
Rating 8 - Good. 37 out of 109 reviews
Rating 6 - Okay. 16 out of 109 reviews
Rating 4 - Poor. 11 out of 109 reviews
Rating 2 - Terrible. 4 out of 109 reviews

Reviews

Verified

10/10 Excellent

João Maria

Liked: Cleanliness, staff & service, amenities
Apesar de só passar uma noite para dormir e saí logo pela manhã, estava tudo organizado no quarto, o ambiente do hotel muito familiar, bom tratamento dos funcionários e ótimo desjejum.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Claudia

Disliked: Amenities
Tomadas no quarto sem funcionar, precisamos desligar o frigobar para poder carregar celular a noite. Box do banheiro encardido, imundo. Travesseiros péssimos. Zero conforto, pelo valor pago esperávamos muito mais. O único ponto positivo, é o café da manhã. Depois fatos, bem diferentes do que demonstram as fotos. Ficamos no primeiro andar e a noite inteira o respingo do ar condicionado dos andares de cima pingando no rufo e fazendo barulho que parecia ser dentro do quarto. Péssima experiência.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Regina

Sempre pode melhorar!
Stayed 1 night in Jan 2026
Verified

8/10 Good

evangelista

Liked: Cleanliness, staff & service
A equipe muito atenciosa, quarto muito limpo e bem cuidado. O estacionamento é antigo necessita de reformas.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Fernando

Tudo ótimo
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Mario

Liked: Cleanliness, staff & service
Hotel simples e antigo, mas com bom atendimento e funcional no centro da cidade, ok por uma noite.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Leonardo

Liked: Staff & service
Quarto estava com muito mofo, banheiro com mau cheiro. Equipe atendeu muito bem, porem as instalações nao estao boas
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jandira

Liked: Staff & service, property conditions & facilities, room comfort
Estava boa, localização perfeita, tivemos problema com o banheiro , mas foi solucionado.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

CESAR

Liked: Staff & service, property conditions & facilities, room comfort

Buena opción para un hotel de paso

Hotel de paso, cómodo y bien ubicado. Pedimos 1 habitación para 3 con nuestra hija, pero solo había 1 doble de manera que nos dieron 2 habitaciones con el costo de 1 triple, y mi hija fue feliz en su habitación de soltera.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

carlos alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fue un viaje de pasada pero me sentí cómodo con el lugar
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Limpeza ruim e barulho dos outros quartos

Limpeza do quarto estava ruim e dava para ouvir os outros quartos
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Rafael Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limpo

Bem Limpo, bem localizado
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Marcelo

Liked: Staff & service, property conditions & facilities, room comfort

Bom

Viagem rapida onde correu tudo bem o hotel e antigo porem aconchegante e o atendimento muito bom
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barulho vindo da rua incomoda. Funcionários atenciosos.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Luis carlos rojas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom gostei do hotel !! Perfeito
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Artur

Disliked: Room comfort

Hotel ruim

Primeiro quarto oferecido era terrível de ruim, depois de muita reclamação foi oferecido um quarto um pouco melhor, elevador parado várias vezes ,o hotel precisa de uma baita reforma.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquilo

Atende dentro do padrão.
Stayed 1 night in Apr 2024
Verified

2/10 Terrible

cristiane

Disliked: Cleanliness, property conditions & facilities, room comfort

decepção

A localização é incrível mas o hotel é horrível cheiro de mofo. Morri de medo café da manhã horrível . Linguiça com cebola . Pessimo
Stayed 3 nights in Dec 2023
Verified

6/10 Okay

Bruno

Liked: Staff & service, room comfort

Razoável

Não tivemos problema com o atendimento, funcionários super atenciosos e simpáticos. O que nos incomodou foi que o ar condicionado fica instalado bem ao lado da cabeceira da cama, jogando todo o vento gelado diretamente na cabeça de quem está dormindo. Encontramos também algumas traças no banheiro e armários
Stayed 1 night in Nov 2023
Verified

8/10 Good

Paulo Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viagem a trabalho

Agradável
Stayed 3 nights in Apr 2023
Verified

4/10 Poor

Giovani

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nao retorno

Hotel com cheiro ruim, mobilia antiga, fechadura do quarto com "gambiarra", suporte de toalha quebrado, supirte de box para shampoo quebrado e sujo. Atendimento deixou muito a desejar, quartoncom 2 pessoas apenas 1 toalha de banho, solicitei travesseiro e o atendente ficou de levar( eu ja tinha ido buscar, ele comentou que ja levaria pois tinha que pegar no armario) estou aguardando ate hoje. Cafe bom. Arrependido de ficar neste hotel, atendente da noite mal sabe dar um no na gravata, todo desleixado. O que seria a primeira impressao. Nao tem governança. Nao estou conseguindo postar as fotos. Hotel com cheiro ruim, mobilia antiga, fechadura do quarto com "gambiarra", suporte de toalha quebrado, supirte de box para shampoo quebrado e sujo. Atendimento deixou muito a desejar, quartoncom 2 pessoas apenas 1 toalha de banho, solicitei travesseiro e o atendente ficou de levar( eu ja tjnha ido buscar, ele comentou que ja levaria pius tinha que pegar no armario) estiu aguardando ate hoje. Cafe bom. Arrependido de fucar neste hotel, atendente da noite mal sabe dar um no na gravata, todo desleixado. O que seria a primeira impressao.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Charles Luiz dr Carvalho

Liked: Cleanliness, property conditions & facilities, room comfort
Muito bom, cafe da manha é otimo
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dentro das expectativas.
Stayed 1 night in Oct 2022
Verified

8/10 Good

Jailton

Liked: Cleanliness, staff & service

Ótima localização

Viagem em família, não havia apto para atender a 04 pessoas em um mesmo apto então tivemos que reservar 02 aptos e fomos colocados em andares diferente, banheiro muito pequeno. O atendimento excelente, muito bem localizado.
Stayed 2 nights in Feb 2022
Verified

6/10 Okay

Lucas

Disliked: Cleanliness
Hotel não estava preparado para receber muitas pessoas devido a um evento do Agronegócio que estava ocorrendo durante a Semana. Faltou lençol em um dia no meu quarto, no outro a porta do meu quarto estava destrancada o qual é um grande perigo pois minhas coisas pessoais e de trabalho estavam no meu quarto. Prédio antigo que precisa de manutenção.
Stayed 4 nights in Jan 2022