Easy access from the highway and really clean rooms . Plenty of parking spots available. Staff was polite and helpful. Had a pleasant stay
Vishwabhilash
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Venkat
家族旅行
2025 年 6 月 23 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Clean and well located property. Staff were very friendly and prompt
Venkat
2025 年 6 月に 1 泊滞在
6/10 (普通)
Natasha
2025 年 6 月 17 日
良かった点 : 清潔度、施設のコンディションと設備
If you are in the area for a baseball tournament at Bob Lewis, don’t stay here. We booked because we loved the outdoor area and onsite restaurant.
Natasha
2025 年 6 月に 2 泊滞在
10/10 (非常に良い)
Daniela
2025 年 6 月 1 日
Daniela
2025 年 5 月に 1 泊滞在
10/10 (非常に良い)
Nancy
2025 年 5 月 23 日
Nancy
2025 年 5 月に 2 泊滞在
10/10 (非常に良い)
Amy
2025 年 5 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent day. Fantastic outdoor seating area.
Amy
2025 年 5 月に 1 泊滞在
10/10 (非常に良い)
Carl
2025 年 5 月 17 日
Carl
2025 年 5 月に 2 泊滞在
2/10 (非常に不満)
Kim
2025 年 5 月 17 日
気になった点 : 清潔度、スタッフとサービス
This review of the Hilton Garden Inn in Asheville is written in the hopes it gets read before you choose to book this hotel. While there are number positive reviews please take the time to research a little further. It’s not how a business responds to positive experiences but how they respond when things don’t go as planned. This was the last stop after an otherwise perfect trip visiting family , attending high school and college track meets in various cities along the way. All hotels were perfect up to and after this location. Upon learning our reservation wasn’t going to be honored with the room type we had purchased (I have to point out how we were then treated). It was not mentioned upon arrival, when we reached the room given I called the front desk to no avail. I then approached the front desk to show my reservation details. The response was pretty much they couldn’t have cared less and offered no help. I should also mention there wasn’t a sole to be found in the lobby, or at the desk for quite some time when we came to check in. In fact other than two male employees of the Hilton Garden we saw no one else, guest or other wise. I offered to accept the room given as we were tired from a long days journey but I wanted the price to reflect the lesser priced room we were given. Again shoulder shrugs, and no deal. Stated we booked through Expedia even though we paid directly to the hotel on arrival. Was I frustrated absolutely. I asked to speak to a manager. Not available. R
Kim
2025 年 5 月に 1 泊滞在
10/10 (非常に良い)
Robert
カップルで旅行
2025 年 5 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location and a very nice property
Robert
2025 年 5 月に 1 泊滞在
8/10 (良い)
Randy
2025 年 5 月 7 日
Randy
2025 年 4 月に 1 泊滞在
8/10 (良い)
daniel
ペット同伴の旅行, 家族旅行
2025 年 5 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
great outdoor patio area
daniel
2025 年 4 月に 2 泊滞在
10/10 (非常に良い)
kelly
カップルで旅行
2025 年 4 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Check in was simple, staff was really nice. The lobby and hallways were extremely clean. Our room was perfect with a great view. Also very clean. We decided to eat in the lobby restaurant. It was excellent, simple menu, simple food, and great staff there as well. Cocktails on the patio with gas fire pits. Relaxing, clean and quiet. Six stars
kelly
2025 年 4 月に 1 泊滞在
10/10 (非常に良い)
Carmen
カップルで旅行, 家族旅行
2025 年 4 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean hotel. Bathroom, bed, sheets, carpeting were all very clean. The staff was kind and friendly.
Carmen
2025 年 4 月に 1 泊滞在
10/10 (非常に良い)
Aaron
2025 年 4 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Aaron
2025 年 4 月に 1 泊滞在
10/10 (非常に良い)
Amber
2025 年 4 月 13 日
Amber
2025 年 4 月に 1 泊滞在
2/10 (非常に不満)
Anna
2025 年 4 月 13 日
Anna
2025 年 3 月に 1 泊滞在
10/10 (非常に良い)
Bill
家族旅行
2025 年 3 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bill
2025 年 3 月に 1 泊滞在
10/10 (非常に良い)
Gerard
家族旅行
2025 年 3 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Front desk lady was engaging courtesy and very funny. After 10 hours of driving she was a delight. Wish i would have remembered her name !
Gerard
2025 年 3 月に 1 泊滞在
10/10 (非常に良い)
JONATHAN
家族旅行
2025 年 3 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
JONATHAN
2025 年 3 月に 1 泊滞在
10/10 (非常に良い)
Lucas
家族旅行
2025 年 3 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Would stay again
Lucas
2025 年 3 月に 1 泊滞在
10/10 (非常に良い)
Darlene
家族旅行
2025 年 3 月 22 日
良かった点 : 設備とサービス
The property was exceptionally clean! Yeah!!
Darlene
2025 年 3 月に 1 泊滞在
4/10 (不満)
Emily
2025 年 3 月 18 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
I drove 12 hours to North Carolina and wanted nothing but to relax and sleep at the hotel before I had to make the 12 hour drive back home. Between the power going out for at least 6 hours (it went out at 4am and was still out when I left around 10am) and their extremely loud housekeeping staff, I barely got any sleep.
While the power going out was due to the weather and wasn’t anything in their control, they should have a back up generator or something.
The housekeeping staff continuously slammed doors every 1-2 minutes starting at around 8am which woke me up. They also were having really loud conversations right outside my door. I know it was housekeeping because I could see them through my peep hole with their cleaning carts.
The food I purchased from their mini store in the lobby upset my stomach. And the beds were extremely uncomfortable.
The only reason I didn’t give them 1 star was because the room was very clean and the drink I ordered was good.