This property has been neglected in the past and is very much not suitable for letting in its current state. The décor is very tired and in places the walls were stained, particularly around the kitchen waste bin.
There is a serious lack of ongoing repairs needed, particularly to the front door locks, which one was not working and the other had a wear problem which mad the operation difficult.
The lounge light switch was not operable and was taped up with Duct tape. The sliding doors and windows to the lounge did not lock, and the sliding doors to the lounge did not have any signage to warn of the door, although the sliding doors to the utility area from the kitchen did have signage. Plus a lack of crockery made it impossible to serve food, as there were only two 6 inch plates in total. It was impossible to open the microwave door as this had locked itself.
The bedrooms were poorly furnished, with the main one only having a bed and a chair, with no working bedside light, meaning that you had to switch off the light at the door and go across the room in the dark to get into bed. That was the same situation in the twin room, plus the wardrobe doors in this room had a problem due to being off the bottom runners.
Added to these problems, the duvet provided for the beds in general were not the correct size and did not fit at all.
Overall, we believe that the price charged for the hire should be a lot less than the money we paid and bearing in mind the faults and décor of the apartment, some refund should be made, as it was not the usual standard we expect and have had from previous Home and Away properties.
