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Hollywood Mirage - Excel Hotels & Resorts

3.5 star property
Comfortable suburban aparthotel near Los Cristianos Beach

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June 2024

Hollywood Mirage - Excel Hotels & Resorts

Photo gallery for Hollywood Mirage - Excel Hotels & Resorts

2 outdoor pools, pool umbrellas, sun loungers
Property grounds
Blackout drapes, iron/ironing board, free WiFi, bed sheets
Blackout drapes, iron/ironing board, free WiFi, bed sheets
Suite, 3 Bedrooms | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Overview of Hollywood Mirage - Excel Hotels & Resorts

Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
38650, Santa Cruz de Tenerife, Arona, Calle Sierra Nevada, sn
  • Popular LocationLos Cristianos Beach19 min walk
  • Popular LocationMonkey Park3 min drive
  • Popular LocationEstadio Antonio Domínguez Alfonso5 min drive
  • AirportTenerife (TFS-Tenerife South)13 min drive
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Room options

View all photos for Studio

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Studio

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Studio, Sea View

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Studio, Sea View

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • Studio
  • 1 bathroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms, Sea View

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms, Sea View

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom, Ocean View

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom, Ocean View

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About the neighborhood

Arona

Located in Arona, Hollywood Mirage - Excel Hotels & Resorts is in the suburbs and near the beach. Puerto Colon Marina and Golf Costa Adeje are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Los Cristianos Beach and Las Vistas Beach. Traveling with kids? Consider Siam Park, or check out an event or a game at Estadio Antonio Domínguez Alfonso. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
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What's nearby

  • Los Cristianos Beach - 19 min walk
  • Siam Park - 6 min drive
  • Las Vistas Beach - 8 min drive
  • Playa de las Américas - 10 min drive
  • Fañabé Beach - 10 min drive

Getting around

  • Tenerife South Airport (TFS) - 13 min drive

Restaurants

  • Bella Roma - 1 min walk
  • Restaurante Pailebot - 17 min walk
  • The Vault Bar Tenerife - 8 min walk
  • Mercado la Pepa - 7 min walk
  • Los Tarajales - 15 min walk

About this property

Hollywood Mirage - Excel Hotels & Resorts

Comfortable suburban aparthotel near Los Cristianos Beach
Along with 2 outdoor pools, this aparthotel has a restaurant and a bar/lounge. Free WiFi in public areas, a free area shuttle, and a free beach shuttle are also provided. Additionally, a poolside bar, a snack bar/deli, and a complimentary children's club are onsite. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a balcony, and a coffee/tea maker. Limited housekeeping is available.
Hollywood Mirage - Excel Hotels & Resorts offers 335 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

This Arona aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Beach

  • Sandy beach nearby
  • Beach loungers
  • Beach umbrellas
  • Free beach shuttle

Pool/Spa

  • 2 outdoor pools
  • Massage
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • Airport shuttle available
  • Free area shuttle
  • Area shuttle
  • Free beach shuttle

Family friendly

  • Baby bath
  • Bed rails
  • Children's games
  • Children's pool
  • Free children's club
  • Highchair
  • Stair gate

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 8:30 AM–11:00 AM for a fee: EUR 13 for adults and EUR 6.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Library
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe (surcharge)
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In the suburbs

Things to do

  • Arcade/game room on site
  • Billiards/pool table on site
  • Children's pool on site
  • Free children's club on site
  • Hiking/biking trails nearby

Safety features

  • Fire extinguisher
  • Smoke detector

General

  • 335 units
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 6.5 for children
  • Housekeeping is available for an additional fee and varies based on unit size
  • In-room safe fee: EUR 12 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Parties and events are allowed on site
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Suites Mirage Aparthotel Arona
Suites Mirage Arona
Suites Mirage Aparthotel
Hollywood Mirage
The Suites at The Mirage
Hollywood Mirage Excel Hotels Resorts
Hollywood Mirage - Excel Hotels & Resorts Arona
Hollywood Mirage - Excel Hotels & Resorts Aparthotel
Hollywood Mirage - Excel Hotels & Resorts Aparthotel Arona

Frequently asked questions

Does Hollywood Mirage - Excel Hotels & Resorts have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hollywood Mirage - Excel Hotels & Resorts pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hollywood Mirage - Excel Hotels & Resorts?

This property doesn't offer parking.

What time is check-in at Hollywood Mirage - Excel Hotels & Resorts?

Check-in start time: 5:00 PM; Check-in end time: noon.

What time is check-out at Hollywood Mirage - Excel Hotels & Resorts?

Check-out is at 11:00 AM.

Where is Hollywood Mirage - Excel Hotels & Resorts located?

This family-friendly Arona aparthotel is located near the beach, within 1 mi (2 km) of Playa De Los Tarajales and Los Cristianos Beach. Siam Park is 2.7 mi (4.4 km) away.

Hollywood Mirage - Excel Hotels & Resorts Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 278 out of 634 reviews" "
Rating 8 - Good. 251 out of 634 reviews" "
Rating 6 - Okay. 72 out of 634 reviews" "
Rating 4 - Poor. 23 out of 634 reviews" "
Rating 2 - Terrible. 10 out of 634 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gary, Brighton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The facilities are great, the rooms are good and well equipped with comfortable beds and air conditioning, but the stand out thing is that all the staff are very helpful, very nice and very cheery - they work really hard to ensure you have a great stay. We loved our holiday here and would come again.
Stayed 8 nights in Mar 2024

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We booked a 1 bedroom apartment with sea views, and received keys for a 1 bedroom duplex with sea views. If we knew we were going to be walking up and down stairs for too go to bed we would not have booked it and consequently ended setting up the sofa bed downstairs for convenience because there was no availability for a 1 bedroom apartment, very disappointed about that. Otherwise the hotel was very good.
Stayed 7 nights in Mar 2024

8/10 Good

Elaine

Traveled with group
Just a bit tired Looking paint flaking off walls stairs up to apartment hair,fluff stairs not washed regularly as dirty tiles broken
Stayed 7 nights in Mar 2024

10/10 Excellent

Metodija

Traveled with group
Very lovely and beautiful
Stayed 2 nights in Mar 2024

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Hollywood mirage from 14th to the 19th of February, in a James Dean studio apartment, the hotel is big but really nice , our apartment was very well equipped, clean and really comfortable. Excellent location if you like a quiet chilled out holiday, if not you can walk down the hill for lots of bars with great entertainment. We would definitely recommend and return to this hotel
Stayed 5 nights in Feb 2024

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly atmosphere and safe feeling. Good for couples alone and families. Good regular free bus service to beach.
Stayed 6 nights in Feb 2024

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was nice a clean friendly staff food was excellent
Stayed 7 nights in Feb 2024

4/10 Poor

Gary

Check in very lazy and I’ll organised having arrived early and pre advised I’d be arriving early, said would get a call when room ready, 7 hrs later no call reception checking in others who had not been waiting as long. Poor location Appt on ground floor location with people looking in our windows. As a founding Hollywood Mirage timeshare owner, and visit resort at least once a year, we will seek alternative venues for additional nights bookings.
Stayed 2 nights in Jan 2024

10/10 Excellent

David Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Scott

Stayed 4 nights in Jan 2024