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We arrived from a river cruise on the Rhine. The $10 taxi brought us right to the hotel. The check in was easy. The room was clean, comfortable, and the bathroom was new and spacious. The breakfast was outstanding. We walked to the train station, just across the street, for our day's adventure at Burg Eltz. We returned to Koblenz for a good dinner at one of the restaurants near the hotel. The location was perfect, the accommodations were first rate, and the price was reasonable.

excellent customer service

A very nice hotel, staff was excellent. Breakfast is great and the location is just peaceful and relaxing.

THE HOTEL IS BRAND NEW SO EVERYTHING WAS NICE AND CLEAN.

Breakfast buffet was varied, plentiful, and delicious. The garden was lovely to sit outside in the afternoon. The room was clean and spacious. Overall a great location.

Staff, bar and breakfast area, outdoor seating , clean room

Perfect location, fancy hotel, with reasonable rates.

Simple and highly comfortable. Located in a tranquil place that is perfect for relaxing after long and frequent travels

We had a room on the 10th floor with a nice view of the river. The hotel had easy access to the river & walking around the area. The room was very clean & comfortable. The staff accommodated is for an early check in which was very much appreciated!

I love hiking road nearby this hotel.

No air conditioning was a bit challenging since it was summer time

The hotel was a great choice for us for four day stay for business. The room was clean and well appointed. The beds were very comfortable. The internet was fast. The staff could not have been more helpful as we did not speak German and needed some help with directions. The staff was very cheerful. The breakfast was very good. The location was fine. It was winter and a bit rainy and we were a bit jet lagged so we did not do a lot of sight seeing but we could walk to many restaurants...

Hotel room was very nice and complete with A/C. Breakfast was exceptional. The best assortment in our entire European trip. Staff was very helpful.

Lovely accommodations adjacent to an historic castle. I stayed in a single room on the 4th floor (a.k.a. "attic space") which was perfect for a solo traveler. This compact room offered excellent views of the Rhine River too. One thing about the 4th floor though, you will have to walk up from the 3rd floor as there is no elevator service to the 4th floor. If that is an issue, then simply book a room on the lower floors. The restaurant is excellent but can be busy, so reservations might be...

Beautiful property on river bank in a quiet place

Great customer service