「The hotel was great! The customer service was less than welcoming. I understand we all have our moments, but Ashley needs a reminder or two on customer service etiquette.」
「First off, our check-in staff member was excellent. He was very kind and helpful and made us feel welcome from the very start. The room was quiet and very clean. We loved having the laundry machines available for our use. The breakfast choices were a good variety, especially having oat milk for our dairy-free family member. We would definitely stay here again.」
「This hotel was great! The staff were friendly and helpful. The hotel is located next to the Fox River Mall so the dining options seemed endless! I would recommend this hotel to everyone.」
「Pool is a bit outdated and there was a number of rough looking palm trees that need some TLC. Put a little money into it and rise above to be the nice family getaway you once were. The friendly staff and housekeepers as well as good breakfast food are what makes this place special.」
