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"絶対オススメしないホテル。 様々な問題点が多過ぎて、ここで全て書けない。いくつか例を挙げると、ホテル自体の施設が古いしとても汚ない。コンセプトも古い。食事の費用が内容に見合わずもの凄く高い上に、スタッフの客への対応はまるで刑務所の囚人への扱い。 しかもホテルのスタッフとそれらの問題点を話そうとしたが、責任者らしき人物は、真意が全く伝わっておらず我関せずの姿勢。 状況把握後、予定は４泊だったが、キャンセルもせずに、ホテルに着いたその日の夜に１泊に変更し、翌日ホテルを離れた。 早めに旅行の計画を立てられずに、仕方なく予約したホテルであったが、想像を遥かに超える酷さ。 未だに砺波という地域名自体も語りたくないと奥さんと話している状態。何故なら使った地域のタクシーにもボラれたからだ。新高岡駅に着いた瞬間にメーターを自分で上げていたからだ。地域性も気に食わないところ。二度と行きたくない。 "

"Good location, clean room, delicious breakfast, free coffee and tea and more in the lobby area. The basic amenities plus facial wash, toner and cream in the small pouch were available. "

"Clean, modern and spacious room. Great location "

"Perfect stay at Hotel JAL City Toyama! The room was perfect and equipped with everything I needed. I especially loved the laundry information feature on the TV such a smart and convenient detail. The breakfast was delicious with great options, and the staff was extremely friendly, welcoming, and helpful during my stay. I would definitely stay here again!"

"The room has the sink beside the bed . The room is also tiny . "

"Wonderful breakfast and onsen"

"Room is clean and fine, but breakfast has room to improve when the price is relatively high. Staff service is good and overall is good. Parking is required to bring the card to create a coupon receipt, not very convenient. "

"Clean room, good air conditioning, convenient location, walkable from train station, close to restaurants, staffs were very polite and helpful "

"Very good hotel. Good breakfest, good service, good SPA, everything was exelent, good service, clean."