The structure is not well maintained, for the price paid it not worth it.
The rooms have mold and we slept badly plus no hot shower water in the evening
Michel
2023 年 10 月に 1 泊滞在
6/10 (普通)
Serpil sibel
2023 年 10 月 24 日
Serpil sibel
2023 年 10 月に 3 泊滞在
10/10 (非常に良い)
Nefi
2023 年 10 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nefi
2023 年 10 月に 4 泊滞在
8/10 (良い)
Nurettin
家族旅行, グループ旅行
2023 年 10 月 6 日
良かった点 : スタッフとサービス
気になった点 : 清潔度
Nurettin
2023 年 9 月に 5 泊滞在
8/10 (良い)
宿泊されたお客様
2023 年 9 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
10 üzerinden 9
Genel anlamda otel muazzam olup havuz ve veranda bölümü keyifliydi. Şezlonglar gayet temiz ve kozmetiği güzeldi. Plaj bölümü iç açıcı,konforlu ve temizdi. Personel gayet iyiydi.Açık büfe kahvaltısı sanki herşey dahil bir otel gibi hizmet vermekte olup,restoran personeli güler yüzlü ve hızlıydı. Otelden genel anlamıyla memnun kaldık. Tek eksik ve yapılması gereken odaların iç dizaynının geliştirilmesi gerekli diye düşünüyorum.
宿泊されたお客様
2023 年 9 月に 1 泊滞在
2/10 (非常に不満)
serdar
家族旅行
2023 年 9 月 11 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
NIGHTMARE!!! RUN!!!
On August 13th I came to the hotel Deniz Feneri Lighthouse, to which I made a reservation several month ago. But when I arrived I was told that hotel is overbooked and my room was given to someone else. And I was offered different room, in nearby hotel instead, but was assured its going to be similar to the room I booked in the first place. I was told that this new hotel “Renaissance Blue” is also belongs to them. It was 5 min away with their golf cart. When my family and I arrived to this new property, we found out that offered room didn’t have an ocean view, for which we paid in the first place. When we complained about it, we were promised our initial room/villa in 4days only, since it was already occupied by someone else. So we agreed. After 4 days we were we brought back to “Light House”. Guess what?! We saw around 8 to 10 other families complaining about EXACTLY the same thing!!! OVERBOOKED! And management offering people their “new hotel” which is up the hill with NO OCEAN VIEW or OCEAN ACCESS.
Surprise surprise! Yet again we were placed in different room. Not the one we paid for in first place.
1. NO HOT WATER. 2. TV DIDN’T work.(When I called lobby, they sent someone, after 3 hours. Their specialist came checked cables and said that he can’t do anything about it right now, and that we have to wait) 3.Walls in living room had MOLD!!!! (See attached pictures)4.Some light fixtures didn’t work. 5. Furniture is discussing. Pic.they have here has nothing to do wt real
serdar
2023 年 8 月に 7 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2023 年 9 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Otel konum itibariyle çok iyi. Kahvaltıları çok çeşitli ve kaliteli. Oda temiz ve konforlu. Tek dezavantajı oda ile plaj arasında çok dik merdivenlerin bulunması. Bu durum gün içinde odaya gitmeyi zorlaştırıyor. Plajı geniş ve temiz. Plaj kafenin yemek fiyatları çok yüksek.(örn lahmacun 250 tl) fiyat performansı devam ettirir ve plaj kafe fiyatlarını normalize ederlerse seneye tekrar gelmek isteyeceğimiz bir otel
宿泊されたお客様
2023 年 9 月に 1 泊滞在
2/10 (非常に不満)
Burak
家族旅行
2023 年 9 月 6 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Burak
2023 年 8 月に 3 泊滞在
8/10 (良い)
Mehmet Sinan
家族旅行
2023 年 8 月 27 日
良かった点 : 施設のコンディションと設備、客室の快適度
気になった点 : 清潔度
Hoş bir ambians Güzel bir doğa
Güzel bir kahvaltı
Temizlik biraz sorunlu