「The main restaurant in the hotel, food was excellent ( when it eventually came) the service was poor for the standard of the hotel and the cost of the food. Ordered drinks didn’t arrive starter course took 40 minutes not offered an apology or even a courtesy drink ( poor). Ordered a soufflé for desert and came frozen !! . Generally though the spa was excellent as was the room, however it would have been nice to have a complementary bottle of water in the fridge. 」
「Probably the best hotel I have ever stayed in anywhere in the world. The staff were amazing when we had car problems and had to make last minute changes. The lakeside suite we had was perfect in every regard」
「Newly renovated, this hotel shines in its plush comfort, beautifully decorated rooms and hotel staff that were exceptional in every detail. The location was excellent also right in the heart of Old Town Centre and canals. Train station is a five minute walk. A fabulous winner all around!」
「Great place for great price. AC worked well enough. Loved the location and would highly recommend this place for anyone driving through or exploring the Annecy region.」
