外観

イビス バジェット アムステルダム エアポートの口コミ

2.5 out of 5

口コミ

8.0

とても良い

評価 10 - 1321 件の口コミ中 519 件が非常に良い" "
評価 8 - 1321 件の口コミ中 467 件が良い" "
評価 6 - 1321 件の口コミ中 196 件が普通" "
評価 4 - 1321 件の口コミ中 81 件が不満" "
評価 2 - 1321 件の口コミ中 58 件が非常に不満" "

8.4/10

清潔度

8.4/10

スタッフとサービス

7.2/10

設備とサービス

8.0/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

6/10 (普通)

Yasuhiko

良かった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Jody Brink, Hotel Managerからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Yasuhiko,Thank you for taking the time to share your feedback.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We hope to welcome you back. Best wishes,Jody Brink, Hotel Manager

10/10 (非常に良い)

Noriyuki

2024 年 2 月に 1 泊滞在
Robert Jan Buitehuis, Hotel Managerからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Noriyuki,Our sincerest thanks for this positive review of your stay at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.All of the team look forward to seeing you again in the future.Kind regards,Robert Jan Buitehuis, Hotel Manager

6/10 (普通)

??

良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Robert Jan Buitehuis, Hotel Managerからの返信 (投稿日 : 2024 年 1 月 22 日)
Beste gast,Hartelijk bedankt voor uw positieve beoordeling.We zijn blij dat we u van dienst konden zijn met ons hotel. We noteren uw feedback en zullen kijken wat we kunnen verbeteren.Met vriendelijke groet en graag tot een volgende keer,Robert Jan Buitehuis, Hotel Manager

8/10 (良い)

KAZUSHI

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Robert Jan Buitehuis, Hotel Managerからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Kazushi,Thank you for this positive review of your stay with us.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to welcoming you back in the future.Best wishes,Robert Jan Buitehuis, Hotel Manager

6/10 (普通)

Shiho

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2023 年 10 月に 1 泊滞在
Robert Jan Buitehuis, Hotel Managerからの返信 (投稿日 : 2023 年 10 月 25 日)
Dear Shiho, Thank you for providing us with your feedback about your recent stay.We do carry out maintenance whenever necessary to keep our rooms up to date, however, we have noted your comment and will be considering it.We hope to have the opportunity to welcome you back in the future for an improved experience.Kind regards,Robert Jan Buitehuis, Hotel Manager

10/10 (非常に良い)

Tomokazu、Hachioji

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It’s a nice stay. It is recommended
2023 年 9 月に 1 泊滞在
Robert Jan Buitehuis, Hotel Managerからの返信 (投稿日 : 2023 年 9 月 28 日)
Dear Tomokazu,Thank you for this kind review.We are delighted to hear that you had a nice stay and found our hotel to be a great choice. It's wonderful to know that you appreciated the cleanliness, hotel condition, and service provided by our team. We always strive to offer a comfortable and enjoyable experience for our guests.Regarding the room amenities, we understand that they might not have met your expectations completely. However, our hotel is designed to provide essential amenities while maintaining affordability for our guests. We hope that our complimentary services, such as the free airport shuttle and early breakfast, added value to your stay.We look forward to seeing you again.Best wishes,Robert Jan Buitehuis, Hotel Manager

10/10 (非常に良い)

Kitano

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 1 泊滞在
Robert Jan Buitehuis, Hotel Managerからの返信 (投稿日 : 2023 年 8 月 14 日)
Dear Guest, thank you for sharing your experience at our hotel.We are pleased that we were able to meet your expectations.We look forward to seeing you again in the future. Best wishes,Robert Jan Buitehuis, Hotel Manager

10/10 (非常に良い)

Masanori

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel is close to the airport and there are shuttle bus. The room is clean and comfortable.
2023 年 7 月に 1 泊滞在
Robert Jan Buitehuis, Hotel Managerからの返信 (投稿日 : 2023 年 7 月 29 日)
Dear Masanori,Thank you very much for this kind review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to seeing you again soon, Kind regards,Robert Jan Buitehuis, Hotel Manager

10/10 (非常に良い)

??

良かった点 : 清潔度、スタッフとサービス
ホテルスタッフさんにはすごく親切な対応をしていただきました。
2023 年 7 月に 1 泊滞在
Robert Jan Buitehuis, Hotel Managerからの返信 (投稿日 : 2023 年 7 月 29 日)
Dear Guest,Thank you for taking the time to share your positive feedback.We are delighted you had a pleasant experience and appreciated our team members who strive to ensure you have the best experience possible.We look forward to welcoming you back. Best wishes,Robert Jan Buitehuis, Hotel Manager

8/10 (良い)

NORIYUKI

2023 年 5 月に 1 泊滞在
Robert Jan Buitehuis, Hotel Managerからの返信 (投稿日 : 2023 年 5 月 11 日)
Noriyuki様この度はibis Budget Amsterdam Airportにご宿泊いただき、またご感想をお寄せいただき、誠にありがとうございました。当ホテルでのご滞在が、楽しいものであったことを願っております。またのお越しをお待ちしております。Robert Jan Buitehuis, Hotel Manager

4/10 (不満)

toshiharu

出張
気になった点 : 清潔度、施設のコンディションと設備
値段相応だが空港から予想以上に遠くてシャトルバスの本数も少なかった。 積み残されたら飛行機搭乗時間に間に合わなくなる恐れあり。
2023 年 4 月に 2 泊滞在
Robert Jan Buitehuis, Hotel Managerからの返信 (投稿日 : 2023 年 4 月 5 日)
Dear Toshiharu,Thank you for this review about your recent stay.We are sorry that we did not meet the high standards expected of us on this visit. Please don't hesitate to let us know at the time so that we may take action. We have, nevertheless, addressed this issue with our housekeeping team.We have also taken note of your comments regarding the bathroom and will be assessing the situation.We hope you will consider staying with us again in the future. Best regards,Robert Jan Buitehuis, Hotel Manager

8/10 (良い)

Rina

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
空港とホテルの往復シャトルバスがあり、便利でした! ホテルは安定の綺麗さです。 ただ、周りに飲食店などはありません。
2023 年 3 月に 1 泊滞在
Robert Jan Buitehuis, Hotel Managerからの返信 (投稿日 : 2023 年 4 月 5 日)
Dear Rina,Thanks for taking the time to review your stay at our hotel.We regret that our location wasn't quite to your satisfaction; our team are always on hand to assist with recommendations on the best way to visit the area.We look forward to seeing you again on a future occasion. Best regards,Robert Jan Buitehuis, Hotel Manager

4/10 (不満)

Takatsugu

出張
2023 年 1 月に 1 泊滞在
Robert Jan Buitehuis, Hotel Managerからの返信 (投稿日 : 2023 年 2 月 7 日)
Dear Takatsugu,Thank you for taking the time to share your review.We would have liked to have met your requirements.We would certainly like to learn more about that in a private message.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,Robert Jan Buitehuis, Hotel Manager

10/10 (非常に良い)

Kazuhide

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
シャトルバスの時間が、もらった時刻表と異なっていた
2023 年 1 月に 1 泊滞在
Robert Jan Buitehuis, Hotel Managerからの返信 (投稿日 : 2023 年 1 月 21 日)
Dear Kazuhide. Thank you for taking the time to share your experience with us.We are pleased to know that you enjoyed your stay and that our hotel met your expectations.However, we are sorry for any inconvenience caused. Your feedback regarding our shuttle service has been duly noted.We hope that we may be able to see you on a future occasion. My best regards,Robert Jan Buitehuis, Hotel Manager

6/10 (普通)

chiyoko

シャトルサービスが早い時間から有り空港にしか行かない場合はおすすめ。支払いはカードのみ。 朝食は他のホテルに行かないと行け無いのが天気が悪い時は不便だが、朝食は品揃えがよく大変満足しました。
Robert Jan Buitehuis, Hotel Managerからの返信 (投稿日 : 2022 年 12 月 25 日)
Dear Chiyoko, Thank you for giving us an excellent review.We regret that you were not entirely satisfied during your stay. We strive to ensure that every guest has the best experience possible, and we encourage you to notify our team of any issues or concerns that you may have so that we can find a solution.We look forward to welcoming you back.Best regards,Robert Jan Buitehuis, Hotel Manager

8/10 (良い)

chiyoko

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
シャトルバスが朝の4時から、夜中の1時まで有るのは大変便利。
2022 年 12 月に 1 泊滞在
Robert Jan Buitehuis, Hotel Managerからの返信 (投稿日 : 2022 年 12 月 6 日)
Dear Chiyoko,Please accept our thanks for your kind review regarding your stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on future visits. Kindest regards,Robert Jan Buitehuis, Hotel Manager

10/10 (非常に良い)

Kensuke

2022 年 10 月に 1 泊滞在
Robert Jan Buitehuis, Hotel Managerからの返信 (投稿日 : 2023 年 1 月 19 日)
Kensuke 様この度は、ibis Budget Amsterdam Airport をご利用いただき、また、お言葉をお寄せいただきまして、誠にありがとうございました。当ホテルでのご滞在が、楽しいものであったことを願っております。またのお越しをお待ちしております。Robert Jan Buitehuis, Hotel Manager

10/10 (非常に良い)

Arisa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 8 月に 1 泊滞在
Robert Jan Buitehuis, Hotel Managerからの返信 (投稿日 : 2022 年 11 月 29 日)
Dear Arisa,We are grateful for this maximum rating of your recent stay.We are very pleased you had a perfect stay.We look forward to the pleasure of seeing you again in the future. Kind regards,Robert Jan Buitehuis, Hotel Manager

10/10 (非常に良い)

Andrea、Lawrence

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We stayed at Ibis Budget. The free breakfast and shuttle made up for the small room.
2024 年 5 月に 2 泊滞在
Jody Brink, Hotel Managerからの返信 (投稿日 : 2024 年 5 月 25 日)
Beste Andrea, Bedankt voor uw feedback.We are delighted to hear that the breakfast and shuttle service contributed positively to your experience with us. Your commendation on our hotel's cleanliness and condition is truly rewarding for our team, and we are glad that you were satisfied with the service provided.While you noted the room size, we hope that the efficient design and amenities ensured a comfortable and convenient stay. At ibis Budget Amsterdam Airport, we strive to offer a smart choice for economy accommodation, with a focus on essential comforts and accessibility to both the airport and the city centre.Your positive remarks are a wonderful encouragement for us to continue delivering the high standards of hospitality that our guests value.Met vriendelijke groet en graag tot ziens,Jody Brink, Hotel Manager

8/10 (良い)

Roberto

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Missing some food and drinks
2024 年 5 月に 1 泊滞在
Jody Brink, Hotel Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Roberto, Thank you for taking the time to review your stay.We are pleased to hear that our service met your expectations and that you found our hotel condition and room cleanliness to your satisfaction.We regret to hear that the availability of food and drinks did not meet your needs. While our hotel does not feature a bar or minibar, guests can enjoy the restaurant at the neighbouring Ibis Schiphol Amsterdam Airport for a variety of dining options. Additionally, our vending machines provide a selection of snacks and beverages for your convenience.As for room amenities, we strive to offer a comfortable and functional environment that aligns with our brand's economy and value focus. We regret if this aspect did not fully meet your expectations.We are looking forward to welcoming you again. All the best!Jody Brink, Hotel Manager

8/10 (良い)

Rebecca M

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Small but efficient, would board again
2024 年 5 月に 1 泊滞在
Jody Brink, Hotel Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Rebecca, We would like to thank you for this review about your recent experience in our hotel.It is gratifying to learn that you found our rooms to be clean and efficient, reflecting our commitment to providing a comfortable stay for our guests. We are also proud to receive your commendation on the hotel's condition, which is a testament to the recent renovations ensuring modern comforts for our visitors.Furthermore, we are thrilled to know that our service met your expectations, as our team at ibis Budget Amsterdam Airport strives to deliver exceptional care to each and every guest.We hope to welcome you back. Best wishes,Jody Brink, Hotel Manager

2/10 (非常に不満)

Maribel

2024 年 2 月に 1 泊滞在
Jody Brink, Hotel Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Maribel,Thank you for taking the time to share your review.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope to be able to welcome you back for an improved stay.Kind regards,Jody Brink, Hotel Manager

6/10 (普通)

George

家族旅行
Room very small; sheets did not fit the bed
2024 年 5 月に 2 泊滞在
Jody Brink, Hotel Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear George, Thank you for taking the time to review your stay.We regret to hear that the room size did not meet your expectations. Our rooms are designed to be compact and efficient, catering to the needs of travelers seeking convenience and value. We also apologize for the issue with the bed sheets. This is certainly not reflective of the high standards we strive for at our hotel. Rest assured, we are looking into this matter to ensure it is an isolated incident.Despite these aspects, we are pleased to have provided you with a strategic location next to Amsterdam Airport and a comfortable connection to the city center via the bus stop across the road.We are looking forward to welcoming you again. All the best!Jody Brink, Hotel Manager

10/10 (非常に良い)

Nancy

家族旅行
Very good for the price.
2024 年 5 月に 1 泊滞在
Jody Brink, Hotel Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Nancy,Thank you for such a positive review.We are delighted to read that your time with us was enjoyable and that you found our rates competitive.It would be our pleasure to have you return on another occasion. Very best wishes,Jody Brink, Hotel Manager

6/10 (普通)

Peter、Sydney

家族旅行
良かった点 : 清潔度、スタッフとサービス
Like: Property had free shuddle to and from airport. Dislike: No bathroom privacy, shower is open to room, toilet enclosed but no sink. Breakfast not included.
2024 年 5 月に 2 泊滞在
Jody Brink, Hotel Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Peter, Thank you for taking the time to review your stay.We are pleased to hear that you appreciated our complimentary shuttle service to and from the airport, ensuring convenience for your travels.However, we regret to hear your concerns regarding bathroom privacy and the room amenities. Please note that our hotel design focuses on functional, budget-friendly accommodation, and we are always looking for ways to improve our guest experience within those parameters. We also understand that the absence of an inclusive breakfast may have been an inconvenience and we would like to remind you that we offer an early-start breakfast option from 4:00 AM to cater to our guests' needs before their travels.It is gratifying to learn that you found our room cleanliness to be up to standard and our service satisfactory. We continually strive to maintain a high level of cleanliness and guest service.We are looking forward to welcoming you again. All the best!Jody Brink, Hotel Manager

10/10 (非常に良い)

Maureen

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy access to airport. Quiet.
2024 年 5 月に 1 泊滞在
Jody Brink, Hotel Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Maureen,Thank you for such a positive review.It's wonderful to hear that you found the proximity to the airport convenient and experienced the tranquility we strive to provide for our guests. Our team takes great pride in maintaining the cleanliness and overall condition of ibis Budget Amsterdam Airport, and your recognition of our efforts is truly valued.While we are pleased that you were satisfied with most of our room amenities, we acknowledge that there's always room for improvement. We are continuously working to enhance our guest experience and your feedback is an essential part of this process.It would be our pleasure to have you return on another occasion. Very best wishes,Jody Brink, Hotel Manager

6/10 (普通)

Loreta

家族旅行
Room is tight
2024 年 5 月に 2 泊滞在
Jody Brink, Hotel Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Loreta, We would like to thank you for this review about your recent experience in our hotel.Please do not hesitate to bring any concerns to our attention at the time, our team are always on hand to ensure your comfort. We do have some rooms that are larger than others and would have been happy to assist in finding you one that better suited your needs, subject to avaialbility.We hope to welcome you back. Best wishes,Jody Brink, Hotel Manager

8/10 (良い)

Marites

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very convenient place to stay for early flights, shuttle service on time.
2024 年 5 月に 1 泊滞在
Jody Brink, Hotel Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Marit,Thank you for such a positive review.We are delighted to hear that our shuttle service was convenient for your travel needs and that it operated punctually for your early flight.Your commendations on our room cleanliness, overall hotel condition and the amenities we offer are greatly appreciated. It is rewarding for us to know that our efforts in providing a comfortable and functional environment have been recognized.Furthermore, we are especially proud of the service our team provided, ensuring a 100% satisfaction during your visit. Our staff consistently strives to deliver the exceptional service that ibis Budget Amsterdam Airport is known for.We thank you for choosing us for your accommodation needs and are pleased that you experienced a pleasant stay. Our location, adjacent to the airport and with a 24/7 bus connection to the city centre, is indeed ideal for travelers looking to explore Amsterdam or for those catching flights.It would be our pleasure to have you return on another occasion. Very best wishes,Jody Brink, Hotel Manager

10/10 (非常に良い)

Donna

2024 年 5 月に 1 泊滞在
Jody Brink, Hotel Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Donna,Thank you for such a positive review.It's great to hear that you had an enjoyable stay.It would be our pleasure to have you return on another occasion. Very best wishes,Jody Brink, Hotel Manager

6/10 (普通)

Debbie

良かった点 : 設備とサービス
気になった点 : 施設のコンディションと設備
At 4:20 am there is suddenly a loud noise outside my room. After now being fully awake just before a long international trip overseas my sleep has been disturbed. Turns out my air conditioner was making this racket! Had to change settings to figure this out. The noise made it sound like someone was drilling to get inside. The room also has other issues that need attending. The room floor became full of water after my shower as the shower door will not stay shut. The plastic drain mechanism in shower is also broken. Drainage is fine but this kind of thing shouldn’t happen.
2024 年 5 月に 1 泊滞在
Jody Brink, Hotel Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Debbie, We would like to thank you for this review about your recent experience in our hotel.We are glad to hear that you appreciated the room amenities provided during your stay.However, we sincerely regret that your experience was marred by unexpected noise from the air conditioning unit. We understand how important a quiet environment is for a restful night, especially before a long trip. Additionally, it is concerning to hear about the issues you faced with the shower door and drain mechanism. Our guests' comfort is of utmost importance to us, and we are sorry for any inconvenience caused. Rest assured, our team regularly checks all facilities to ensure they are up to standard and we will look into these matters with the utmost attention.Despite these issues, we hope the convenient location next to the airport and the free shuttle service provided were beneficial to you. We take pride in the recent renovations made to our hotel and in offering essential services such as early breakfast and free WiFi to enhance our guests' experiences.We hope to welcome you back. Best wishes,Jody Brink, Hotel Manager

8/10 (良い)

Elisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wonderful
2024 年 5 月に 3 泊滞在
Jody Brink, Hotel Managerからの返信 (投稿日 : 2024 年 5 月 18 日)
Dear Elisa,Thank you for such a positive review.It is immensely gratifying to learn that you were pleased with the cleanliness of your room and were equally content with the overall condition of our hotel. Our team at ibis Budget Amsterdam Airport strives to maintain the highest standards, and your acknowledgment serves as a wonderful testament to their efforts.We are also delighted to hear that our service met your expectations. Our staff is committed to providing a welcoming and efficient experience for all our guests, and we are glad that we could contribute to making your stay enjoyable.Should your travels bring you back to the area, we would be honored to have the opportunity to host you once again.It would be our pleasure to have you return on another occasion. Very best wishes,Jody Brink, Hotel Manager

8/10 (良い)

Carlos

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No
2024 年 4 月に 3 泊滞在
Jody Brink, Hotel Managerからの返信 (投稿日 : 2024 年 5 月 18 日)
Dear Carlos,Thank you for such a great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to a return visit from you in the future.Best wishes,Jody Brink, Hotel Manager

10/10 (非常に良い)

Phebe

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Jody Brink, Hotel Managerからの返信 (投稿日 : 2024 年 5 月 18 日)
Beste Phebe,Hartelijk dank voor deze uitstekende score!Het verheugt ons dat u tevreden was over de netheid van uw kamer en dat uw verblijf bij ons naar wens was.Tot weerziens.Jody Brink, Hotel Manager

8/10 (良い)

Lina

カップルで旅行, グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It was good.
2024 年 5 月に 2 泊滞在
Jody Brink, Hotel Managerからの返信 (投稿日 : 2024 年 5 月 18 日)
Dear Lina,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be our pleasure to have you return on another occasion. Very best wishes,Jody Brink, Hotel Manager

8/10 (良い)

B.C.L.

Goede en rustige kamer met voldoende faciliteiten
2024 年 4 月に 1 泊滞在
Jody Brink, Hotel Managerからの返信 (投稿日 : 2024 年 5 月 19 日)
Beste gast, Bedankt voor uw mooie beoordeling.Het verheugt ons te horen dat onze moderne en functionele kamers aan uw verwachtingen hebben voldaan en dat u de beschikbare faciliteiten als voldoende heeft ervaren.Uw positieve woorden zijn een bevestiging van ons streven naar comfort en gemak voor al onze gasten. Mocht u tijdens een volgend verblijf wensen te genieten van een vroege start, dan bieden we graag ons vroeg ontbijt aan vanaf 04:00 uur, evenals onze gratis pendeldienst naar de luchthaven die beschikbaar is van 03:48 tot 00:22.Nogmaals dank voor het delen van uw ervaring en wij kijken er naar uit om u weer te verwelkomen bij ibis Budget Amsterdam Airport.We hopen u in de toekomst opnieuw te mogen verwelkomen.Jody Brink, Hotel Manager

6/10 (普通)

Donte

2024 年 4 月に 1 泊滞在
Jody Brink, Hotel Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Beste gast,We waarderen het dat u de tijd nam ons te beoordelen.We zouden graag weten hoe we uw ervaring kunnen verbeteren. We horen graag uw feedback.Met vriendelijke groet en hopelijk tot een volgende keer,Jody Brink, Hotel Manager

6/10 (普通)

Jian

The hotel is about 10 minutes driving to the airport. It is convenient. The room is extremely small.
2024 年 4 月に 1 泊滞在
Jody Brink, Hotel Managerからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Jian, We would like to thank you for this review about your recent experience in our hotel.We are pleased to hear that you found our location convenient for airport travel. However, we apologize if the room size did not meet your expectations. Our compact rooms are designed to provide essential comfort at a budget-friendly price. We regret any inconvenience this may have caused. We are always striving to maintain high standards of cleanliness and hotel condition, and we will share your scores with our housekeeping and maintenance teams to ensure our quality is consistent. We also want to assure you that our team is committed to providing excellent service and we hope that we can demonstrate this to you upon your next stay.We hope to welcome you back. Best wishes,Jody Brink, Hotel Manager

8/10 (良い)

Jerry

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient location with free airport shuttle. The room is a little cramping but not a deal breaker at all. The only downside I would say is that the bunker bed wasn’t made and sheet was a little dirty.
2024 年 4 月に 1 泊滞在
Jody Brink, Hotel Managerからの返信 (投稿日 : 2024 年 5 月 18 日)
Dear Jerry, Thank you for taking the time to review your stay.We are glad to hear that the convenient location of ibis Budget Amsterdam Airport and our complimentary shuttle service met your expectations and contributed positively to your stay.However, we regret to hear about your concerns regarding the room size and the condition of the bunker bed. Please rest assured that the comfort and satisfaction of our guests are our top priorities, and we are disappointed to learn that we fell short in this instance. We also apologize for the oversight in room cleanliness, and we take your comments seriously as they help us to improve our services.It pleases us to know that you found the overall condition of our hotel to be satisfactory and that our staff's service was up to the mark. We are committed to ensuring that each guest enjoys a pleasant and comfortable stay with us.We are looking forward to welcoming you again. All the best!Jody Brink, Hotel Manager

8/10 (良い)

Annelies

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Shuttle bus convenient but overcrowded and almost dangerous driving, with speeds of 85 on 70 lanes with a bus filled to the brim. No explanation where to go out or what to do. Service and friendliness of some Dutch should improve in the service industry.
2024 年 4 月に 1 泊滞在
Jody Brink, Hotel Managerからの返信 (投稿日 : 2024 年 5 月 18 日)
Dear Annelies, We would like to thank you for this review about your recent experience in our hotel.We are pleased to hear that you found the cleanliness of our rooms to be of a high standard and that the overall condition of ibis Budget Amsterdam Airport met your expectations. Our team works diligently to maintain a clean and comfortable environment for all our guests.However, we regret to hear about your experience with the shuttle bus service. Please rest assured that guest safety is our top priority, and we will look into the matter to ensure our service provider upholds the safest driving practices. We apologize for any inconvenience and confusion regarding the shuttle bus directions; we strive to provide clear instructions for all our services. Your comments regarding the friendliness of our staff are taken seriously; delivering courteous and professional service is essential to us, and we will focus on further training in this area.Our rooms are thoughtfully equipped with amenities that aim to meet the basic needs of our guests while offering affordability and convenience, such as free WiFi and comfortable bedding. We regret if these did not meet your personal expectations. We are committed to providing a pleasant stay for all our guests and value all feedback that helps us improve our offerings.We hope to welcome you back. Best wishes,Jody Brink, Hotel Manager

10/10 (非常に良い)

ellyn

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Simple and clean. Accommodating staff.
2024 年 4 月に 1 泊滞在
Jody Brink, Hotel Managerからの返信 (投稿日 : 2024 年 5 月 18 日)
Dear Ellyn,Thank you for such a positive review.We are thrilled to hear that our exceptional team made a difference during your stay, and that you appreciated their helpfulness and friendly service. It's also great to know that you found your room to be impeccably clean and well-maintained, with all the necessary amenities.It would be our pleasure to have you return on another occasion. Very best wishes,Jody Brink, Hotel Manager

6/10 (普通)

Noel

Nothing
2024 年 4 月に 1 泊滞在
Jody Brink, Hotel Managerからの返信 (投稿日 : 2024 年 5 月 18 日)
Beste Noel,Spijtig dat uw verblijf niet naar tevredenheid was. We hadden graag geweten wat we kunnen verbeteren om u een betere ervaring te bieden.Wij waarderen uw feedback en hopen u een volgende keer opnieuw van dienst te kunnen zijn.Jody Brink, Hotel Manager

10/10 (非常に良い)

Olga

2024 年 4 月に 1 泊滞在
Jody Brink, Hotel Managerからの返信 (投稿日 : 2024 年 5 月 18 日)
Beste Olga,Hartelijk dank voor deze uitstekende score!Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Tot weerziens.Jody Brink, Hotel Manager

8/10 (良い)

oleg

2024 年 4 月に 1 泊滞在
Jody Brink, Hotel Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Oleg,Thank you for such a great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to a return visit from you in the future.Best wishes,Jody Brink, Hotel Manager

10/10 (非常に良い)

Clifton

2024 年 4 月に 1 泊滞在
Jody Brink, Hotel Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Clifton,Thank you for such a great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to a return visit from you in the future.Best wishes,Jody Brink, Hotel Manager

8/10 (良い)

Mark

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 1 泊滞在
Jody Brink, Hotel Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Beste Mark, Hartelijke dank voor deze enthousiaste beoordeling.Het verheugt ons dat u tevreden was over de netheid van uw kamer en dat uw verblijf bij ons naar wens was.Graag tot een volgende keer!Met vriendelijke groeten,Jody Brink, Hotel Manager

10/10 (非常に良い)

Charlie

2024 年 4 月に 3 泊滞在
Jody Brink, Hotel Managerからの返信 (投稿日 : 2024 年 5 月 18 日)
Dear Charlie,Thank you for such a great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to a return visit from you in the future.Best wishes,Jody Brink, Hotel Manager

8/10 (良い)

Loïc

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Aaa
2024 年 4 月に 2 泊滞在
Jody Brink, Hotel Managerからの返信 (投稿日 : 2024 年 4 月 20 日)
Dear Loïc,Thank you for such a great review.We are thrilled to hear that you appreciated the cleanliness and condition of our hotel, as well as the room amenities. Our team takes pride in providing a comfortable and enjoyable stay for our guests. It's also great to know that our service met your expectations, and we will continue to strive for excellence in this area.We look forward to a return visit from you in the future.Best wishes,Jody Brink, Hotel Manager

10/10 (非常に良い)

Allison

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Customer friend and open to our car needs for our trip
2024 年 4 月に 1 泊滞在
Jody Brink, Hotel Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Allison, Thank you for taking the time to share your review with us.We are delighted to hear that our efforts in maintaining impeccable room cleanliness have been recognized in your feedback. Our team is also thrilled to know that the condition of our hotel met your expectations, reflecting the high standards we strive for. It is particularly rewarding to learn that you were satisfied with the level of service provided during your stay. Furthermore, we are glad that the amenities in your room contributed to a comfortable and enjoyable experience.It would be a pleasure to have you return on a future occasion.Best wishes,Jody Brink, Hotel Manager

6/10 (普通)

Rajesh、San Fernando

気になった点 : スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Jody Brink, Hotel Managerからの返信 (投稿日 : 2024 年 4 月 17 日)
Dag Rajesh,Dank u vriendelijk voor uw recensie.We zouden graag weten hoe we uw ervaring kunnen verbeteren. We horen graag uw feedback.Hartelijke groet,Jody Brink, Hotel Manager

4/10 (不満)

Sinhy

2024 年 4 月に 1 泊滞在
Jody Brink, Hotel Managerからの返信 (投稿日 : 2024 年 4 月 17 日)
Beste gast,Bedankt voor uw beoordeling.Spijtig dat uw verblijf niet naar tevredenheid was. We hadden graag geweten wat we kunnen verbeteren om u een betere ervaring te bieden.Met vriendelijke groeten,Jody Brink, Hotel Manager