ルーム ダブルベッド 1 台 (NEW SWEET BED BY IBIS) | 建物のデザイン

イビス アムステルダム センター ストープラの口コミ

3 out of 5

口コミ

8.4

とても良い

評価 10 - 1003 件の口コミ中 414 件が非常に良い" "
評価 8 - 1003 件の口コミ中 405 件が良い" "
評価 6 - 1003 件の口コミ中 121 件が普通" "
評価 4 - 1003 件の口コミ中 41 件が不満" "
評価 2 - 1003 件の口コミ中 22 件が非常に不満" "

8.4/10

清潔度

8.8/10

スタッフとサービス

7.8/10

設備とサービス

8.4/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
スタッフはフレンドリー、部屋は清潔でとても快適だった。ダム広場まで徒歩15分程度で、トラムとメトロの駅からも近く交通の便も良かった。朝食はついていなかったが、近所に朝から営業している店が数軒あったので、特に困らなかった。近くにスーパーも有り買い物にも便利な立地だった。 マイナス点は冷蔵庫と湯沸かしポットが無いこと。
2019 年 7 月に 4 泊滞在

8/10 (良い)

Werner

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
Schönes Hotel für Städtereise!
2024 年 5 月に 3 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 5 月 23 日)
Sehr geehrter Werner,danke für den positiven Erfahrungsbericht zu unserem Hotel.Ihr rundum positives Feedback zu unserem Hotel begeistert uns. Vielen Dank für den netten Kommentar zu unserer zentralen Lage.Schön wäre es wenn wir Sie in der Zukunft nochmal begrüssen dürfen, mit freundlichen Grüßen.Team Ibis Amsterdam Centre Stopera

10/10 (非常に良い)

Juan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
El personal muy amable, la habitación amplia y muy limpia y todo salió de maravilla, el buffet del desayuno con las opciones elementales y las instalaciones muy cómodas. Al hacer checkout, nos ofrecieron resguardo de equipaje porque nuestro tren salía cuatro horas después y no hubo ningún problema. El hotel está en una calle tranquila sin mucho movimiento, está a unos diez minutos de la zona donde hay restaurantes, bares y otros comercios, pero también hay un par de mini-súper en a unos metros sobre la misma calle.
2024 年 5 月に 2 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 5 月 21 日)
Muchas gracias por su excelente valoración sobre ibis Amsterdam Centre Stopera.Nos alegra saber que la atención de nuestro personal fue de su agrado y que la limpieza de su habitación cumplió con sus expectativas. Es para nosotros un gran honor poder ofrecer instalaciones que resalten por su condición y confort.También es un placer saber que disfrutó de las opciones disponibles en nuestro desayuno continental y que el servicio de resguardo de equipaje fue de utilidad para su comodidad tras el check-out.En cuanto a la ubicación del hotel ibis Amsterdam Centre Stopera, apreciamos su observación y nos complace que la tranquilidad de la calle haya contribuido a una estancia placentera, a la vez que se encuentra convenientemente cerca de puntos de interés y servicios.A la espera de su regreso, aprovechamos para enviarle un cordial saludo,Team Ibis Amsterdam Centre Stopera

6/10 (普通)

Timothy

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
Staff is very helpful & kind. Check in went very smoothly & held our bags till room was ready. The air conditioning in the room wasn’t really working well, would sweat all night if under a cover. Room size is fine for Amsterdam, I’ve been in much smaller rooms & I am not a tiny person. When in a city like Amsterdam you aren’t really there to be in your room. The breakfast was very basic, they shouldn’t charge for such a breakfast, it should be free with the stay. Add a cook to make certain egg dishes if are going to charge for the buffet breakfast.
2024 年 5 月に 1 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Timothy, Thank you for taking the time to review your stay.It is heartening to hear that you found our staff helpful and the check-in process to your satisfaction. We also appreciate your acknowledgment of our efforts to accommodate your luggage until your room was ready.However, we regret to hear that the air conditioning did not meet your expectations. Our hotel aims to provide a comfortable environment and we are sorry that we fell short in this aspect. We also take note of your thoughts regarding the room amenities and breakfast offerings. While we do not have a kitchenette or minibar in the rooms, premium rooms offer additional comforts such as coffee/tea making facilities, and our express breakfast option is designed to cater to various guest preferences.We are pleased that you found the room size to be sufficient for your needs in Amsterdam and that our services contributed positively to your experience.We are looking forward to welcoming you again. All the best!Team Ibis Amsterdam Centre Stopera

10/10 (非常に良い)

Gerlinda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was a great place for a home base in Amsterdam. We walked everywhere. It was also close to a tram which is a super efficient way to get around the city when you’re too tired to walk any further. The room was small but very clean and comfortable. Beds were excellent. They had an ELEVATOR!
2024 年 5 月に 3 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Gerlinda, We would like to thank you for this review about your recent experience in our hotel.The comfort of our guests is a top priority, so it is very rewarding to read that you enjoyed your stay and appreciated our prime location.Your comment regarding the size of the room has been duly noted.We really appreciate your kind comments, as they encourage us to continue maintaining our high standards and make every visit a memorable one.We hope to welcome you back. Best wishes,Team Ibis Amsterdam Centre Stopera

10/10 (非常に良い)

Henry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice place to stay close to city center
2024 年 5 月に 2 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 5 月 18 日)
Dear Henry,Thank you for such a great review.It is gratifying to learn that you found our rooms impeccably clean and were pleased with the overall condition of our hotel. Our team takes great pride in maintaining a high standard of service, and your acknowledgment serves as a wonderful affirmation of their efforts.Should your travels bring you back to the heart of Amsterdam, we would be honored to welcome you again for another memorable experience. Until then, we wish you safe and pleasant journeys.We look forward to a return visit from you in the future.Best wishes,Team Ibis Amsterdam Centre Stopera

8/10 (良い)

brett

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
10 minute walk from most places you would want to visit
2024 年 4 月に 2 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Brett,Thank you for such a great review.We are delighted to hear that our location provided a convenient base for your explorations around Amsterdam. Cleanliness and our hotel's condition are aspects we take immense pride in, and it is rewarding to know these met your expectations.While we are pleased that the service you received was to your satisfaction, we acknowledge your sentiment regarding the room amenities. Please note that our premium rooms offer additional amenities, including coffee/tea making facilities and complimentary mineral water, for those seeking a little extra comfort during their stay.Once again, we thank you for your valued feedback and look forward to the opportunity to welcome you back to ibis Amsterdam Centre Stopera.We look forward to a return visit from you in the future.Best wishes,Team Ibis Amsterdam Centre Stopera

10/10 (非常に良い)

Daniel、London

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convinient location and very attractive prices vs competition
2024 年 5 月に 1 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Daniel,Thank you for such a great review.It brings us great joy to know that our convenient location and competitive pricing contributed positively to your stay. Your appreciation for the cleanliness of our rooms and the exemplary service provided by our team reaffirms the dedication we have to our guests' comfort and satisfaction.While we understand that there is always room for improvement, we are pleased to hear that our hotel's condition met your expectations, and we continually strive to maintain and enhance our facilities.We're also glad that the amenities in our rooms added to your experience, and we hope you had the opportunity to relax on our comfortable SweetBeds. Please remember that premium rooms with additional amenities such as coffee/tea making facilities and canal views are available for your next visit should you wish to further enhance your stay with us.We look forward to a return visit from you in the future.Best wishes,Team Ibis Amsterdam Centre Stopera

8/10 (良い)

Mary

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms were very small but clean and comfortable
2024 年 4 月に 4 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Mary, We would like to thank you for this review about your recent experience in our hotel.We are delighted to hear that you found the rooms to be clean and comfortable, and that you were satisfied with the amenities provided. It is also gratifying to know that our service met your expectations and that the overall condition of the hotel contributed positively to your experience.We do appreciate your honesty regarding the room size and understand that some guests may prefer more spacious accommodations. Our hotel is designed to offer a vibrant economy lodging experience with a focus on essential comfort in the heart of Amsterdam. As all our rooms are the same size, we strive to maximize the available space to enhance guest comfort.Should you decide to stay with us again, we would be more than happy to assist you in choosing a room with a garden or canal view, which may provide a different aspect and feel to your stay. Thank you once again for choosing ibis Amsterdam Centre Stopera, and we look forward to the opportunity to serve you in the future.We hope to welcome you back. Best wishes,Team Ibis Amsterdam Centre Stopera

10/10 (非常に良い)

Deborah

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wanted a few nights in Amsterdam after a river cruise and choose the IBIS as the property had good reviews, was located in a convenient location and wasn't too pricey. Happy with the choice! First and foremost the hotel staff is excellent and helpful in every way! You need this when visiting a city for the first time and need help with your questions. The room was roomy, clean and the bed was extra comfortable, as advertised ! Would definitely stay again when in Amsterdam.
2024 年 4 月に 2 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Deborah,Thank you for such a positive review.It is incredibly rewarding for us to know that our hotel staff made a positive impact during your visit. We pride ourselves on providing service that is both attentive and helpful, and your acknowledgment is a testament to their dedication.The comfort of our rooms and specifically our SweetBeds is always a focus, as we aim to offer a restful night's sleep to our guests. It's delightful to learn that these aspects contributed to your rest and overall enjoyment.Maintaining our hotel to the highest standards of cleanliness and condition is a priority for us, and we're pleased to see these efforts reflected in your experience. Your positive remarks resonate deeply with our team, reinforcing our commitment to excellence in service and accommodation.We are also glad to hear that our central location contributed to the ease and enjoyment of your Amsterdam exploration. At ibis Amsterdam Centre Stopera, we take great pride in our prime location that allows guests like you to experience the best of the city with ease.It would be our pleasure to have you return on another occasion. Very best wishes,Team Ibis Amsterdam Centre Stopera

10/10 (非常に良い)

Laurent jacques

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Chambre très confortable, nettoyée chaque jour. Possibilité de petit déjeuner copieux. Facilité d'accès au centre ville à pied.
2024 年 4 月に 4 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 5 月 3 日)
Cher Laurent,Merci infiniment pour votre gentille appréciation de notre établissement.Nous sommes enchantés que la chambre vous ait procuré tout le confort désiré et que sa propreté ait été à la hauteur de vos attentes.La possibilité de savourer un petit déjeuner complet semble avoir été appréciée et nous en sommes très heureux. L'emplacement central de l'ibis Amsterdam Centre Stopera permet en effet un accès facile aux diverses attractions de la ville et nous sommes ravis que cela ait contribué positivement à votre expérience.Au plaisir de vous revoir dans notre établissement pour une nouvelle visite agréable.Nous serions très heureux d'avoir l'occasion de vous recevoir à nouveau. Bien à vous,Team Ibis Amsterdam Centre Stopera

2/10 (非常に不満)

Jian

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
As a frequent traveller, ibis Amsterdam Centre Stopera is the worst I ever experienced. Hotel front desk receptionist is not so nice. The bed is not comfortable. I tried to turn on the lamp close to the windows. The lamp cover fell off. The raw wires were exposed. Can't believe I was almost electrified in the hotel room which I paid more than $300 a night for.
2024 年 4 月に 2 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Jian,Thank you for taking the time to share your review.While we are pleased to provide a central location convenient for exploring Amsterdam, it is with regret that we learn of the discomfort you faced during your stay.We are deeply sorry to hear that your interaction with our front desk team did not meet your expectations. Our staff typically receives positive remarks for their attentive and friendly service, and we regret any instance where we may not have exemplified our commitment to guest satisfaction. Regarding the bed comfort, we pride ourselves on our SweetBeds by ibis, designed to offer a good night's sleep, and we are saddened to hear that this was not reflected in your experience. Safety is a paramount concern for us, and the incident with the lamp is most concerning; please be assured that we take all possible measures to ensure our guests' safety and comfort.Our aim is to provide exceptional value, and we regret that the pricing did not meet your satisfaction. We hope that the other amenities and services typically appreciated by our guests, such as daily housekeeping and the peaceful ambiance of our canal-side rooms, might encourage you to consider staying with us again. We truly value your patronage and are committed to providing a pleasant hotel experience for all our guests.We hope to be able to welcome you back for an improved stay.Kind regards,Team Ibis Amsterdam Centre Stopera

8/10 (良い)

Allison

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quite a good location, although no restaurants or bars in close vicinity.
2024 年 4 月に 5 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Allison, We would like to thank you for this review about your recent experience in our hotel.We're glad to hear that you found our location to be convenient for accessing the city's attractions. Although you noted a lack of restaurants or bars immediately nearby, we hope the central location provided ample opportunity to explore Amsterdam's vibrant dining scene a short walk away.Thank you for acknowledging the cleanliness of our rooms, the overall condition of our hotel, and the service provided during your stay. These are aspects we take great pride in and are thrilled to receive positive feedback on.Should your travels bring you back to the city, ibis Amsterdam Centre Stopera would be delighted to welcome you once more, ensuring another stay that's both comfortable and memorable.We hope to welcome you back. Best wishes,Team Ibis Amsterdam Centre Stopera

8/10 (良い)

Caroline

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Comfy clean rooms. Very small no frills but fine for a weekend and very convenient.
2024 年 4 月に 3 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Caroline, We would like to thank you for this review about your recent experience in our hotel.It is gratifying to hear that you found our rooms to be comfortable and immaculately clean, and that our service met your expectations. We pride ourselves on maintaining a high standard of cleanliness and guest satisfaction, so your commendation is greatly appreciated.However, we regret to hear that the amenities and room size did not fully meet your expectations. While our rooms are designed to be compact and efficient, reflecting our commitment to providing value in a prime location, we understand that preferences vary. We hope that our central location and the convenience it offers somewhat compensated for this aspect of your experience.We are continuously striving to balance the essentials with a keen eye for detail to enhance our guest's stay. Your feedback is invaluable to us as we look to improve wherever possible.We hope to welcome you back. Best wishes,Team Ibis Amsterdam Centre Stopera

10/10 (非常に良い)

John Richard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear John,Thank you for such a great review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to a return visit from you in the future.Best wishes,Team Ibis Amsterdam Centre Stopera

8/10 (良い)

sue

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location close to the city center, staff was excellent along with quick check in. Rooms very small, super basic, so your paying for the location and not so much the room.
2024 年 4 月に 2 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Sue, We would like to thank you for this review about your recent experience in our hotel.We are delighted to hear that you appreciated our central location and found our staff to be excellent. Our team strives to provide a smooth and efficient check-in experience, and it pleases us to know we met your expectations in this regard.However, we regret to hear that the room did not fully meet your expectations in terms of size and amenities. Our rooms are designed to be compact and functional, reflecting our commitment to offering a smart choice in the heart of the city. We understand that preferences vary, and we take your feedback seriously as we continually seek to improve our guest experience.We are grateful for your acknowledgment of the service provided by our team, and we hope that our central location and the dedicated service of our staff have left a positive impression.We hope to welcome you back. Best wishes,Team Ibis Amsterdam Centre Stopera

8/10 (良い)

Colin

家族旅行
良かった点 : スタッフとサービス、設備とサービス
Basic but quiet accommodation in a convenient location. Canal view was nice from our room. A few toilet smells towards the end of the stay and problems with re-stocking breakfast items on some days. Rather an early finish for drinks service in the evening.
2024 年 4 月に 4 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Colin, Thank you for taking the time to review your stay.We are pleased to hear that you enjoyed the convenient location of ibis Amsterdam Centre Stopera and the pleasant canal view from your room. Our aim is to provide a comfortable and accessible experience for all our guests, and we are glad these aspects met your expectations.However, we regret to hear about the issues you encountered with the toilet smells and the re-stocking of breakfast items. Please rest assured that we uphold the highest standards of cleanliness and service, and we will look into these matters to ensure they are an exception to our usual practices. We also understand that the early finish for our evening drinks service may not meet everyone's expectations, and we appreciate your feedback on this aspect of our amenities.We are delighted that you found our service to be commendable and that the room amenities contributed positively to your stay. Our staff strives to provide a welcoming and efficient service, and it is encouraging to know that we succeeded in this regard. Thank you for choosing ibis Amsterdam Centre Stopera, and we apologize for any inconvenience you may have experienced.We are looking forward to welcoming you again. All the best!Team Ibis Amsterdam Centre Stopera

8/10 (良い)

brian

グループ旅行
良かった点 : 施設のコンディションと設備
Good amenities in the surrounding area and located in a quiet area of town yet 10-15min walk to the old town.
2024 年 4 月に 4 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Brian,Thank you for such a great review.We are delighted to hear that you appreciated the condition of ibis Amsterdam Centre Stopera, a testament to our commitment to providing well-maintained facilities. It is also gratifying to note that you enjoyed our peaceful yet central location, conveniently situated within a short walk from Amsterdam's charming old town.Should your travels bring you back to Amsterdam, we hope to welcome you once more to ibis Amsterdam Centre Stopera, ensuring another stay that is both comfortable and memorable.We look forward to a return visit from you in the future.Best wishes,Team Ibis Amsterdam Centre Stopera

8/10 (良い)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
No coffee or tea in the room. Bed and pillows v comfortable. Quiet room.
2024 年 4 月に 3 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear David, Thank you for taking the time to review your stay.We are delighted to hear that you found our beds and pillows to be comfortable, and your room quiet, ensuring a restful night's sleep. However, we regret to hear that certain aspects did not meet your expectations, such as the absence of coffee or tea making facilities in your room. We understand the convenience these amenities bring and offer them in our premium rooms for an enhanced experience. Additionally, we take pride in the cleanliness of our rooms and are pleased you found this to be satisfactory. We are also constantly striving to maintain and improve the condition of our hotel to ensure a pleasant stay for all our guests. Your satisfaction regarding our service is much appreciated, as our team works tirelessly to provide exceptional care. We look forward to the opportunity of serving you in the future and improving your perception of our room amenities and the overall hotel condition.We are looking forward to welcoming you again. All the best!Team Ibis Amsterdam Centre Stopera

10/10 (非常に良い)

Chris

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lovely rooms, very comfortable beds, clean and tidy with a great breakfast selection. Would stay again and good location
2024 年 4 月に 2 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 4 月 20 日)
Dear Chris,Thank you for such a positive review.It is truly rewarding to know that our commitment to cleanliness met your expectations and that you found the beds in our rooms to be very comfortable. Our SweetBeds by ibis are indeed designed to offer a restful night's sleep. We're also thrilled that our breakfast selection started your day on a high note, and that our central location enabled you to easily explore the best of Amsterdam. Our team at ibis Amsterdam Centre Stopera strives to provide excellent service, and we are overjoyed to receive your 100% satisfaction rating. Your positive experience is a testament to their efforts.It would be our pleasure to have you return on another occasion. Very best wishes,Team Ibis Amsterdam Centre Stopera

10/10 (非常に良い)

Benjamin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect for what we wanted, a nice clean room right in the centre of Amsterdam. Friendly staff, nice bar.
2024 年 3 月に 3 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Benjamin,Thank you for this high rating.We are thrilled to hear that you found your room to be impeccably clean and our hotel's condition to meet your expectations. Your kind words regarding our friendly staff and the pleasant atmosphere of our bar are greatly appreciated. It's fantastic to know that our room amenities enhanced your stay with us.We look forward to welcoming you back for another memorable experience.Best wishes,Team Ibis Amsterdam Centre Stopera

10/10 (非常に良い)

Francesca

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Francesca,Thanks for this kind review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Kind regards,Team Ibis Amsterdam Centre Stopera

10/10 (非常に良い)

Lucy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
All the staff at the front desk were very friendly. Would be better if a kettle was supplied in the room but staff were happy to get me hot water
2024 年 3 月に 3 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Lucy, We appreciate your feedback.We are thrilled to hear that our front desk team made a great impression with their friendliness. While we regret that the absence of a kettle in standard rooms did not meet your expectations, we are pleased to inform future guests that our premium rooms offer coffee and tea facilities, along with complimentary mineral water. The cleanliness of our rooms is a top priority, and your high rating in this aspect is much appreciated. Although your comment on the hotel's condition is noted, we are proud that our service has left a lasting positive impression.We look forward to welcoming you back in the future.Kind regards,Team Ibis Amsterdam Centre Stopera

8/10 (良い)

MONICA

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The place is beautiful and super clean
2024 年 3 月に 3 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Monica.Thank you very much for sharing your positive review.It is heartening to hear your commendation of our pristine rooms, which our housekeeping team diligently maintains for the comfort and satisfaction of our valued guests. We're also thrilled that the condition of our hotel met your expectations, reflecting our commitment to providing a top-notch environment for our visitors. Your kind words regarding our service are deeply appreciated, as our team strives to ensure an exceptional stay for every guest. Lastly, we are delighted that our room amenities contributed to a memorable experience for you.It would be a pleasure to have you return on a future occasion.Best wishes,Team Ibis Amsterdam Centre Stopera

10/10 (非常に良い)

Jorge Novelo

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excelente atención
2024 年 3 月に 2 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 3 月 28 日)
Apreciado Jorge,Nos complace enormemente saber que su estancia fue satisfactoria y que nuestros servicios y la limpieza de la habitación cumplieron con sus expectativas al 100%. Es para nosotros un orgullo que destaque la excelente atención recibida, reflejo del compromiso de nuestro equipo por ofrecer una experiencia memorable.Nos enorgullece que haya disfrutado de las comodidades de nuestras habitaciones con SweetBeds de ibis y le agradecemos que haya resaltado la calidad de las mismas. La satisfacción de nuestros huéspedes es nuestra prioridad y comentarios como el suyo nos motivan a continuar manteniendo nuestros altos estándares de servicio.Esperamos tener la ocasión de volver a darle la bienvenida nuevamente. Un saludo,Team Ibis Amsterdam Centre Stopera

8/10 (良い)

John

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 3 月 28 日)
Dear John,Thank you for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We all look forward to the pleasure of welcoming you back soon.Our kindest regards,Team Ibis Amsterdam Centre Stopera

10/10 (非常に良い)

ben

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location and staff very friendly
2024 年 2 月に 3 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 3 月 22 日)
Dear Ben, Thank you very much for this kind review of your recent stay.We're thrilled to hear that our location served you well for exploring the city and that you found our staff to be very friendly. Your appreciation of the cleanliness of your room highlights our team's commitment to providing a spotless environment for our guests. Additionally, we're glad that the hotel's condition met your expectations and that you were satisfied with the services provided. The positive feedback on the room amenities confirms our efforts to ensure a comfortable stay.We look forward to the pleasure of welcoming you back again in the future. Many thanks,Team Ibis Amsterdam Centre Stopera

8/10 (良い)

Juan Manuel

Q
2024 年 3 月に 2 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 3 月 18 日)
Estimado Juan Manuel,Nos sentimos muy contentos de comprobar a través de sus comentarios que realmente han disfrutado de una experiencia agradable y confortable en nuestro establecimiento. Fue un placer para todo nuestro equipo haber podido brindarles una estancia tan satisfactoria.Aprovechamos la ocasión para hacerle llegar un afectuoso saludo, al tiempo que confiamos en volver a darle muy pronto la bienvenida. Un cordial saludo,Team Ibis Amsterdam Centre Stopera

10/10 (非常に良い)

Heidi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
great property, super friendly staff, would definitely return
2024 年 3 月に 3 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Heidi,Thank you for this kind feedback concerning your visit.We're thrilled to hear that our staff's friendliness stood out during your stay, and it is wonderful to know that you found the property to be great. Our team takes great pride in ensuring our guests have a comfortable and enjoyable stay. We are also delighted that you were satisfied with the cleanliness of your room and the overall condition of our hotel, reflecting our commitment to high standards.We look forward to welcoming you back on future visits. Kindest regards,Team Ibis Amsterdam Centre Stopera

10/10 (非常に良い)

Gerhard

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Personal sehr hilfreich beim Transfer etc. Frühstück ist seinen Preis wert.
2024 年 3 月に 3 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 3 月 17 日)
Sehr geehrter Gerhard,vielen Dank für Ihre Bewertung.Es freut uns sehr, dass Sie unser Frühstück als preiswert empfanden und dass Sie die Hilfsbereitschaft unseres Personals bei Ihrem Transfer schätzten. Wir sind stolz auf unser tägliches Housekeeping und es ist schön zu hören, dass Sie die Sauberkeit Ihres Zimmers zu schätzen wussten. Auch Ihr Lob zu unserem Service und den Annehmlichkeiten im Zimmer ehrt uns.Wir nehmen zur Kenntnis, dass Sie die Hotelbedingungen nur mit 80% bewertet haben. Obwohl der Kontext keine spezifischen Probleme aufzeigt, bedauern wir, dass nicht jeder Aspekt Ihres Aufenthalts Ihren Erwartungen entsprochen hat.Wir würden uns sehr freuen, Sie in Zukunft wieder bei uns als Gast begrüßen zu dürfen!Mit besten Grüßen,Team Ibis Amsterdam Centre Stopera

6/10 (普通)

Sven

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Dies war meine erste Übernachtung in einem Ibis Hotel. Leider wird das auch mein letzter sein. Das Zimmer war sauber, aber zu wenig Ablageflächen für Koffer und Klamotten. Und leider hat das Bad ganz schlecht abgeschlossen. Ich habe mich gefühlt wie in einer Toiletten der Deutschen Bahn oder wie auf einer Flugzeugtoilette. Dies ist ein wichtiger Grund in diesem Hotel nicht mehr zu buchen. Das Bad sollte sauber, geräumig und auch eine gewisse Privatsphäre haben. Die Tür hatte einen Spalt und man konnte alle Geräusche im Zimmer wahrnehmen. Auch der Duschkopf hatte seine beste Zeit hinter sich.
2024 年 3 月に 4 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 3 月 18 日)
Lieber Sven,Vielen Dank, dass Sie sich die Zeit für ein Feedback zu unserem Hotel genommen haben.Wir bemühen uns stets um ein hohes Maß an Sauberkeit und Komfort für unsere Gäste. Wir bedauern zu lesen, dass die Ablageflächen sowie die Beschaffenheit des Bades nicht Ihren Erwartungen entsprochen haben. Wir nehmen Ihre Anmerkungen ernst, da uns das Wohlbefinden unserer Gäste sehr am Herzen liegt. Auch wenn unsere Bäder kompakt sind, legen wir großen Wert darauf, dass sie funktional und gut ausgestattet sind – mit einem Haartrockner und kostenlosen Pflegeprodukten unserer eigenen ökologischen Marke. Für die von Ihnen erlebte Lautstärke bieten wir Ohrstöpsel an der Rezeption an, um unseren Gästen zusätzlichen Komfort zu bieten, und wir empfehlen für den nächsten Aufenthalt ein Zimmer auf einer höheren Etage oder zur Gartenseite, welche generell ruhiger sind.Hoffentlich sehen wir uns auch in der Zukunft wieder bei uns.Freundliche Grüße und alles Gute,Team Ibis Amsterdam Centre Stopera

8/10 (良い)

Laura

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We liked our stay here and the staff were very kind. The room was lovely and great for what we needed. The only thing that let it down was the noise you could hear from the surrounding area, could hear chairs being moved / dragged upstairs and some people slammed the doors.
2024 年 3 月に 3 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Laura,Thank you for taking the time to share your review.It's rewarding to hear that our staff's kindness and the quality of your room met your expectations. We're glad that our SweetBeds provided you with the comfort needed for a pleasant stay, and that our central location facilitated your exploration of Amsterdam's highlights. We acknowledge your feedback regarding the noise disturbances and while our double-glazed windows and higher floor rooms typically reduce noise levels, we regret any inconvenience you may have experienced. We do offer earplugs at the front office to ensure our guests have a restful night.We hope to welcome you back. Best wishes,Team Ibis Amsterdam Centre Stopera

8/10 (良い)

Ivano

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel tranquillo, non centrale ma con dieci minuti a piedi arrivi nelle vie principali. accoglienza gentile e riservata. Punto negativo sulle pulizie. Sotto il letto c'era della polvere all' arrivo e lì è rimasta fino al checkout.
2024 年 3 月に 2 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 3 月 13 日)
Gentile Ivano,Grazie per aver recensito il nostro hotel.Siamo lieti che la posizione dell'hotel sia stata conveniente per il suo accesso alle principali attrazioni della città e che il servizio ricevuto abbia soddisfatto le sue aspettative. Ci dispiace apprendere che la pulizia della sua stanza non fosse all'altezza dei nostri standard abituali e ci assicureremo di porre maggiore attenzione a questo aspetto. La pulizia giornaliera è parte integrante del nostro impegno per garantire un soggiorno confortevole e piacevole ai nostri ospiti.Saremo lieti di poterti accogliere ancora presso il ibis Amsterdam Centre Stopera in futuro, per cui a presto!Team Ibis Amsterdam Centre Stopera

10/10 (非常に良い)

Bela

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice location staff are super friendly Close to shopping and metro
2024 年 3 月に 6 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 3 月 10 日)
Dear Bela,Thank you for sharing your review.We're delighted to hear that our location proved convenient for your shopping and metro access needs, and that our staff's friendliness contributed positively to your experience. It's also gratifying to learn that you found the room cleanliness to be impeccable. Our team is pleased that the overall condition of our establishment met most of your expectations, and we're thankful for your high praise regarding our service. We understand that there's always room for improvement, and we take note of your rating on room amenities as a valuable insight into where we can enhance our guest experience.We look forward to welcoming you again. Best regards,Team Ibis Amsterdam Centre Stopera

10/10 (非常に良い)

Neil

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Nice clean hotel gd place for a weekend city break
2024 年 3 月に 2 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 3 月 10 日)
Dear Neil, Thank you very much for this kind review.We're delighted to hear you found our hotel to be a clean and suitable place for a weekend city break. It's wonderful to know that the cleanliness of our rooms and the condition of our hotel met your expectations. Our team takes great pride in maintaining a high standard for our guests. However, we notice your satisfaction with our service did not quite match the high marks given to other aspects of your stay. While specifics were not mentioned, we are committed to providing an exceptional experience and would love the opportunity to ensure every aspect of your stay is excellent. Your comments regarding room amenities are appreciated, and we're glad to know they were largely to your liking. We strive to provide all the necessary comforts and conveniences.We look forward to welcoming you back again in the future. Best wishes,Team Ibis Amsterdam Centre Stopera

10/10 (非常に良い)

Vikrambir

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awesome place must recommend to others and the staff is outstandingly amazing
2024 年 3 月に 3 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 3 月 10 日)
Dear Guest,Thank you for taking the time to share your positive feedback.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We all look forward to seeing you again in the future. Best regards,Team Ibis Amsterdam Centre Stopera

6/10 (普通)

Nele

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 3 月 10 日)
Beste Nele,Bedankt voor uw mooie beoordeling en voor uw feedback.Het verheugt ons dat u tevreden was over de netheid van ons hotel.We vinden het echter jammer dat u de accomodatie gedateerd vond. We nemen uw opmerking mee naar een eventuele volgende renovatieronde.Een volgende keer staan we graag weer voor u klaar.Met vriendelijke groet,Team Ibis Amsterdam Centre Stopera

8/10 (良い)

Paul

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
A basic hotel but the staff were so helpful and friendly it really made our stay great.
2024 年 3 月に 2 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 3 月 10 日)
Dear Paul, Thank you for taking the time to share your feedback.We're thrilled to hear that our team's friendliness and helpfulness stood out during your stay, making it a memorable one. We take pride in our attentive service and are glad it positively impacted your visit. It's also pleasing to know that the condition of our hotel met your expectations, reflecting our commitment to providing a well-maintained environment for our guests. However, we note your remarks regarding room cleanliness and wish to express our sincere apologies. While we uphold high standards of cleanliness, we will reinforce our efforts to ensure that every aspect of our guest's experience is nothing short of excellent. Your compliments on the room amenities are much appreciated, and we're happy to hear that they added comfort to your stay.We hope we will have the opportunity to see you again in the future. Best regards,Team Ibis Amsterdam Centre Stopera

10/10 (非常に良い)

Nadine

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms were a nice size. Not giant, not tiny. Bed was big and comfy. Always warm. great location. walkable to most things. Longest walk was to vondelpark but it was very fun to walk through on the way , and there are trams nearby if you want to walk less and are very good price and you can use contactless on trams these days . Bolt taxi app works well also.
2024 年 2 月に 3 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 3 月 10 日)
Dear Nadine,It was a pleasure to receive this great review.We're delighted to hear that the size of our rooms met your expectations and that you found our SweetBeds comfortable for a good night's rest. It's great to know our central location contributed to a pleasant stay, allowing you to explore Amsterdam's beautiful sights with ease. We appreciate your positive feedback on the cleanliness of our rooms and the overall condition of our hotel. While we understand that the absence of certain amenities may have been noted, we're glad that our available services, including the proximity to public transportation options, enhanced your visit.We look forward to welcoming you back. Best wishes,Team Ibis Amsterdam Centre Stopera

8/10 (良い)

Odeeno

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean
2024 年 2 月に 2 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 3 月 10 日)
Cher hôte,Merci pour cet agréable commentaire.Nous sommes ravis d'apprendre que la propreté de nos chambres et l'état de notre établissement ont répondu à vos attentes. Nous nous efforçons de maintenir un haut niveau de service et d'accueil. Il est également satisfaisant de constater que vous avez trouvé nos services à la hauteur. Nous prenons bonne note de votre retour concernant les équipements de la chambre et nous regrettons que ces derniers n'aient pas entièrement répondu à vos besoins. Nous sommes à votre disposition pour toute demande spécifique lors de votre prochain séjour afin d'améliorer votre confort.Nous espérons vous revoir bientôt.Bien à vous,Team Ibis Amsterdam Centre Stopera

10/10 (非常に良い)

FERNANDO

2024 年 2 月に 2 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 3 月 23 日)
Dear Fernando,Thank you so much for your positive feedback following your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.Team Ibis Amsterdam Centre Stopera

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel was lovely and clean, staff were helpful, and very friendly, and the breakfast was excellent! Would definitely stay there again as very accessible to Amsterdam city centre.
2024 年 2 月に 2 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 3 月 3 日)
Dear David, Thank you for this feedback concerning your recent visit.It's wonderful to hear that you found our hotel exceptionally clean and our staff to be helpful and friendly. We're also thrilled that our breakfast selection met your expectations and contributed to a great start to your day. Accessibility is key, and we are glad you appreciated our central location, which indeed puts guests within easy reach of Amsterdam's city centre and its many attractions.We look forward to welcoming you again soon, Best regards,Team Ibis Amsterdam Centre Stopera

6/10 (普通)

Ryan

良かった点 : スタッフとサービス
気になった点 : 設備とサービス
The bar staff were miserable for no reason at all.
2024 年 2 月に 2 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 3 月 3 日)
Dear Ryan, Thank you for sharing your feedback concerning your recent stay.We're glad to hear you found our service satisfactory. It's our aim to provide a welcoming atmosphere and we're pleased that our efforts resonated with you. However, we regret to hear that our bar staff did not meet your expectations on this occasion. Please rest assured that we are committed to providing a friendly and professional service at all times. We also note your comments regarding room cleanliness and amenities. Our team takes great pride in maintaining our facilities to a high standard, as evidenced by our daily housekeeping service and the recent complete renovation of our property in 2018. We will continue to strive for excellence in these areas.We hope to welcome you back. Best wishes,Team Ibis Amsterdam Centre Stopera

8/10 (良い)

Sebastian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 4 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 3 月 3 日)
Dear Sebastian,Thank you for your positive review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best wishes,Team Ibis Amsterdam Centre Stopera

10/10 (非常に良い)

Mr Nigel Robert

2024 年 2 月に 3 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 3 月 22 日)
Dear Robert,Thank you for this positive review of your stay with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again in the future.Kind regards,Team Ibis Amsterdam Centre Stopera

10/10 (非常に良い)

Helen

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff. Easy walking distance to the centre. This is the third brand of this hotel I’ve stayed at in Europe - all the same, clean, tidy,,well staffed and polite.
2024 年 1 月に 2 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 2 月 25 日)
Dear Helen,Thank you for taking the time to let us know your opinion of your recent stay.We are thrilled to hear that our staff left a positive impression with their friendliness, and that our central location provided convenient access to the heart of the city. It's wonderful to know that the consistency of cleanliness, tidiness, and service across our properties has met your expectations once again.We look forward to seeing you again. Best wishes,Team Ibis Amsterdam Centre Stopera

6/10 (普通)

Chau sin helen

2024 年 2 月に 3 泊滞在

8/10 (良い)

Emma

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Top !
L’accueil était top ( merci à Raoul). La chambre était assez grande (vu sur le jardin). En revanche, un peu bruyant le soir. Sinon RAS
2024 年 2 月に 2 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 2 月 25 日)
Chère Emma,Nous vous remercions pour ce commentaire.Nous sommes ravis que l'accueil vous ait marqué positivement, et un grand merci à Raoul pour son dévouement. Il nous fait plaisir de lire que la taille de votre chambre, avec une agréable vue sur le jardin, a été à la hauteur de vos attentes.Toutefois, nous sommes désolés d'apprendre que le bruit dans la soirée ait perturbé votre tranquillité. Bien que nos chambres bénéficient d'un double vitrage et que nous proposions des bouchons d'oreilles, nous comprenons que chaque hôte a une sensibilité différente au bruit et nous nous excusons pour ce désagrément.Nous espérons avoir le plaisir de vous revoir parmi nous prochainement. Bien cordialement,Team Ibis Amsterdam Centre Stopera

8/10 (良い)

Kim

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Enjoyable, friendly and helpful experience
2024 年 2 月に 2 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 2 月 25 日)
Dear Kim,Thank you for such a positive review of your stay.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward.Thank you again; we hope to welcome you back soon.Kind regards,Team Ibis Amsterdam Centre Stopera

8/10 (良い)

Anna-Louise

2024 年 2 月に 3 泊滞在
Team Ibis Amsterdam Centre Stoperaからの返信 (投稿日 : 2024 年 3 月 22 日)
Beste Louise,Hartelijk dank voor deze mooie beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Hopelijk zien we je snel nog eens!Team Ibis Amsterdam Centre Stopera