フロント
利用可能日を確認

シタディーネス カナル アムステルダムの口コミ

4 out of 5
シタディーネス カナル アムステルダム
Noorderstraat 46, Amsterdam

口コミ

9.2

とても素晴らしい

評価 10 - 73 件の口コミ中 50 件が非常に良い" "
評価 8 - 73 件の口コミ中 17 件が良い" "
評価 6 - 73 件の口コミ中 2 件が普通" "
評価 4 - 73 件の口コミ中 2 件が不満" "
評価 2 - 73 件の口コミ中 2 件が非常に不満" "

9.4/10

清潔度

9.4/10

スタッフとサービス

9.4/10

設備とサービス

9.4/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Heather

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely room with well appointed kitchen area. It was exceptionally clean - truly spotless. Staff was very friendly and helpful. Really fun and clean neighborhood. Highly recommend.
2024 年 5 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Heather,Thank you for sharing your review. We are thrilled to see you had a good stay with us. We hope we can welcome you again in the future! Team Citadines Canal Amsterdam

10/10 (非常に良い)

Simone

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfekter Aufenthalt, super Frühstück , ruhige Lage aber auch sehr Zentral !
2024 年 5 月に 4 泊滞在
Team Citadines Canal Amsterdamからの返信 (投稿日 : 2024 年 5 月 25 日)
Dear Simone ,Thank you for sharing your review. We are thrilled to see you had a good stay with us. We hope we can welcome you again in the future! Team Citadines Canal Amsterdam

10/10 (非常に良い)

Edoardo

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Struttura in una bella zona comoda molto ospitali gentili puliti.
2024 年 5 月に 3 泊滞在
Team Citadines Canal Amsterdamからの返信 (投稿日 : 2024 年 5 月 22 日)
Hello Edoardo, Thank you for sharing your feedback!What a pleasure to hear you enjoyed your stay, hopefully we can welcome you back soon!

2/10 (非常に不満)

Hector

家族旅行
良かった点 : 清潔度、設備とサービス
気になった点 : スタッフとサービス、施設のコンディションと設備
I stayed in room 206 from the 15th of May until the 19th. It is not fair that I paid the full price for my stay and did not have a working A/C. I never had a working A/C in my room (206) and they kept telling me every day that they had fixed it. They offered to move me to another room but that the A/C wasn’t guaranteed. I travel very often because I work for an airline. I liked the hotel but wouldn’t stay there ever again. They said they were going to let a manager know about my situation ( I was complaining every single day). Nobody followed up with me (basic customer service, I’m not asking for a lot) but attention to details or problem resolution is not in the picture for the administration. I just wanted A/C in my room because that is one of the reasons why I select my stays. The front desk staff was nice but I paid with money and points and I feel like I wasted my money and I could not sleep well. My stay in Amsterdam was not very enjoyable.
2024 年 5 月に 4 泊滞在
Team Citadines Canal Amsterdamからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Hector, Thank you for sharing your feedback and our apologies for the experience you had with us. We have reached out to you by e-mail, regarding the solution,

4/10 (不満)

Jenna

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
BED BUGS!!! I wish I could give this place a 10/10 because it was gorgeous and the staff are so kind but we had such a bad bed bug infestation. I left this property covered in bites. This cost me hundreds of dollars and days out of my backpacking trip trying to fix, and I am praying it is fine now… So sad!!
Team Citadines Canal Amsterdamからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Jenna,Thank you for taking the time to share your review with us.We always take such complaints and feedback extremely seriously. After reading your review, we hired an external company to investigate the room. This company conducted an investigation in your room and concluded that there were no bed bugs or other insects present. We also had this investigation conducted in other rooms and our common areas, but no traces of pests were found there either.I'm sorry to hear you didn't enjoyed your stay at our property.

10/10 (非常に良い)

Olga、Richmond

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location and hotel
2024 年 5 月に 3 泊滞在
Team Citadines Canal Amsterdamからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Olga, Thank you for rating us 5 out of 5!We hope to welcome you again soon.

8/10 (良い)

Erik

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
They have nice family rooms with a dishwasher and microovnen. The breakfast is basic but good quality.
2024 年 5 月に 4 泊滞在
Team Citadines Canal Amsterdamからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Erik, Thank you for sharing your feedback.We're glad to hear you enjoyed your stay with us.

10/10 (非常に良い)

Olga、Richmond

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good location and rooms’ condition. We’ll be back!
2024 年 5 月に 2 泊滞在
Team Citadines Canal Amsterdamからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Olga, Thank you for your feedback.We are looking forward to welcome you again!

8/10 (良い)

Charlotte

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Insgesamt gut
2024 年 5 月に 4 泊滞在
Team Citadines Canal Amsterdamからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Charlotte,Thank you for sharing your review with us. We are glad to hear you enjoyed your stay with us.

10/10 (非常に良い)

JON

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Cerca del metro y barrio tranquilo
2024 年 5 月に 4 泊滞在
Team Citadines Canal Amsterdamからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Jon,Thank you for your feedback.We are glad you enjoyed your stay with!

10/10 (非常に良い)

Linda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We arrived early and were allowed to check in early as long as we signed up for their Hotel club. Otherwise they hold your luggage until your room is ready at 3pm. The breakfast is a bit pricey at $19 Euros per person per day. They have several restaurants near by that might be a better option. They also have a supermarket around the corner on the Main Street. Albert Hains is the name. For $9 Euros per day you can use the metro, subway or train. Which is a 5min walk from the hotel. I really liked that the hotel offered complimentary coffee and tea. They do have a small laundry on site but you have to pay $10 euros to use it. There is no housekeeping you can ask for clean towels at the reception desk. We were here three days and three times our keys didn’t work and we had to go to the reception area for new keys or reactivating which is aggravating after a long day. Overall a nice hotel and nice stay in Amsterdam. Many attractions near by.
2024 年 5 月に 3 泊滞在
Team Citadines Canal Amsterdamからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Linda, Thank you for sharing your review. We're glad to hear you enjoyed your stay with us and hope to welcome you again soon.We will forward your feedback regarding the keys.

8/10 (良い)

Guillermo

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good place, nice and great staff
2024 年 4 月に 2 泊滞在
Team Citadines Canal Amsterdamからの返信 (投稿日 : 2024 年 5 月 7 日)
Hello Guillermo, Thank you for sharing your review with us. We are glad to hear you enjoyed your stay and we hope to welcome you again soon.

8/10 (良い)

Peter William、WINCHESTER

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our room was excellent, and the staff friendly and obliging.The breakfast was somewhat lacking in normal cereals, baked items and fruit. Can't comment on cooked breakfast as we don't eat it.
2024 年 5 月に 2 泊滞在
Cynthiaからの返信 (投稿日 : 2024 年 5 月 5 日)
Dear Peter,Thank you for the feedback! We're glad you enjoyed your room and our friendly staff. Regarding your comments about the breakfast, we are sorry if it didn't meet your expectation and we'll take note for future improvements.Thank you once again for your valuable feedback. We hope we can welcome you again in the future!Kind regards,Cynthia van BeekCitadines Canal Amsterdam

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
very good, Hotel,
2024 年 4 月に 2 泊滞在
Team Citadines Canal Amsterdamからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear John,Thank you for sharing your review.We hope to welcome you again in the near future.

10/10 (非常に良い)

Michel

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great ĺocation, focus on sustainability which was amazing. Very nice and cosy rooms, comfortable beds and great service. Thank you very much for an amazing stay.
2024 年 4 月に 5 泊滞在
Team Citadines Canal Amsterdamからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Michel, Thank you for your kind words. It's a pleasure to hear you enjoyed your stay with us. I will share your compliments with our team and hopefully wel can welcome you back soon.

8/10 (良い)

Athena

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Cute little hotel liked my room had a stove, fridge, diswasher and sink. Location was great just a few minutes away walking from metro, Heineken Experience and lots of restaurants. The only thing I would say is the phone in the room didn't work let the front desk know said someone would come no one came and the bed is kinda hard.
2024 年 4 月に 4 泊滞在
Team Citadines Canal Amsterdamからの返信 (投稿日 : 2024 年 5 月 1 日)
Hello Athena,Thank you for sharing your feedback.We will take a look at the phone in your room!Hopefully we can welcome you again soon!

10/10 (非常に良い)

Roberto

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Las instalaciones excelentes, muy nuevas. Todo queda cerca, muy bien ubicado
2024 年 4 月に 3 泊滞在
Team Citadines Canal Amsterdamからの返信 (投稿日 : 2024 年 5 月 1 日)
Hello Roberto,Thank you for your message. What a pleasure to hear you enjoyed your stay with us. Hopefully we are able to welcome you again soon.

2/10 (非常に不満)

Ryan

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 7 泊滞在
Team Citadines Canal Amsterdamからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Ryan, Thank you for your message. I'm sorry to hear you rate us a 1 out of 5. If you have any additional feedback, so we can take a look into it, that would be highly appreciated.

10/10 (非常に良い)

Erin、Seattle

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had to book this hotel super last minute because of a an unexpected trip extension (and we weren’t able to extend our rental property because someone else was checking in. Finally someone has truly figured out that low budget hotel doesn’t have to mean janky and hideous! This place is stylish and cute, has intuitive and convenient amenities, is in an awesome location, and has very friendly and helpful staff. It’s not fancy and the rooms are small, but it’s super clean and has everything you need for a short stay in the center of Amsterdam.
2024 年 4 月に 2 泊滞在
Team Citadines Canal Amsterdamからの返信 (投稿日 : 2024 年 4 月 22 日)
Hello Erin, Thank you so much for your kind words. Hopefully for your next visit in Amsterdam, we hope to welcome you for a longer stay!

10/10 (非常に良い)

Paulina

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay!
2024 年 4 月に 3 泊滞在
Team Citadines Canal Amsterdamからの返信 (投稿日 : 2024 年 4 月 22 日)
Hi Paulina, Thank you for your kind words!Hopefully we are able to welcome you again soon.

10/10 (非常に良い)

Mette

2024 年 4 月に 2 泊滞在
Team Citadines Canal Amsterdamからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Mette, Thank you for rating us 5 out of 5!We are happy to hear you enjoyed your stay with us.

10/10 (非常に良い)

Veronique

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hébergement très bien, état neuf, bien équipé.
2024 年 4 月に 1 泊滞在
Team Citadines Canal Amsterdamからの返信 (投稿日 : 2024 年 4 月 22 日)
Hello Veronique, Thank you for sharing your review with us.We're glad to hear you enjoyed your stay with us, and we hope to welcome you again soon!

6/10 (普通)

VISHAL、Mumbai

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Convenient but the rooms are very small..
2024 年 4 月に 1 泊滞在
Team Citadines Canal Amsterdamからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Vishal, Thank you for sharing your feedback. If you have any additional feedback for us, regarding your stay, don't hesitate to reach out.

8/10 (良い)

Alwyn

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, walkable to many sights and the nearest metro station. Brand new hotel with lovely staff. Our room was small but adequate. Bed was comfortable and shower was really good! Only downside is you have to housekeeping is extra at a fee. Some minor design 'flaws' such as the cable from out kettle wasn't long enough to reach the closest socket below the desk, so we had to be innovative by moving things around. Otherwise,really good hotel!
2024 年 3 月に 4 泊滞在
Team Citadines Canal Amsterdamからの返信 (投稿日 : 2024 年 4 月 22 日)
Hello Alwyn,Thank you for taking the time to share your feedback with us, it's highly appreciated. I will share this with our technical department, to see if we can find a solution for this. Hopefully we can welcome you back in the near future.

10/10 (非常に良い)

Jane

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 4 泊滞在
Team Citadines Canal Amsterdamからの返信 (投稿日 : 2024 年 4 月 22 日)
Hi Jane,Thank you for rating us 5 out of 5!Hopefully we can welcome you again soon.

10/10 (非常に良い)

Marieke

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wat een super hotel is. Wij waren er 27 dagen nader het geopend is. Mooi ingericht en lekker rustig. Geen geluiden van de stad en om de hoek van metrostation Vijzelgracht. Wij gaan zeker nog een keer!
2024 年 3 月に 1 泊滞在
Team Citadines Canal Amsterdamからの返信 (投稿日 : 2024 年 4 月 22 日)
Beste Marieke, Bedankt voor het delen van uw feedback!Wat fijn om te horen dat uw verblijf bevallen is, we hopen u snel wederom te verwelkomen!

10/10 (非常に良い)

Jessica、ARLINGTON

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was great about this location. It was very cozy and beautiful. Also, everyone at the front desk was great to us.
2024 年 3 月に 1 泊滞在
Team Citadines Canal Amsterdamからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Jessica, Thank you for leaving your kind words!We hope to welcome you back again soon!

10/10 (非常に良い)

FLOR

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Team Citadines Canal Amsterdamからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Flor, Thank you for sharing your review with us.We are glad to hear you enjoyed your stay at Citadines Canal Amsterdam.

10/10 (非常に良い)

Wei-Ling

良かった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Team Citadines Canal Amsterdamからの返信 (投稿日 : 2024 年 5 月 19 日)
Hello Wei-Ling, Thank you for rating us 5 out of 5! We hope to welcome you again soon. Kind regards, Team Citadines Canal Amsterdam

10/10 (非常に良い)

Federico

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It’s a beautiful brand New hotel. Totally worth it
2024 年 3 月に 2 泊滞在
Saeed. からの返信 (投稿日 : 2024 年 3 月 18 日)
Thank you for your comment, we are glad to know that you have enjoyed your stay at Citadines canal Amsterdam.

8/10 (良い)

Brett

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was courteous. The room was clean and cozy. Close to everything
2024 年 3 月に 4 泊滞在
Saeed. からの返信 (投稿日 : 2024 年 3 月 18 日)
Thank you for taking the time to give us your feedback, we are happy to know that you have enjoyed your stay at Citadines Canal Amsterdam.

10/10 (非常に良い)

LaDawne

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a wonderful stay, the room was very comfortable. The facility had been opened for a week and everything is brand new. Nice fitness center and causal meeting space downstairs. Breakfast was included, which I wasn't expecting. The staff were very nice and helpful. I would definitely stay there again for my next visit.
2024 年 3 月に 1 泊滞在
Saeed. からの返信 (投稿日 : 2024 年 3 月 14 日)
Thank you for taking the time to give us your feedback, we are happy to know that you have enjoyed your stay at Citadines Canal Amsterdam.

10/10 (非常に良い)

Maria

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
気になった点 : 清潔度
All good, very new, but no cleaning service. The breakfast are very nice
2024 年 3 月に 3 泊滞在
Saeed. からの返信 (投稿日 : 2024 年 3 月 12 日)
Thank you for your feedback, Housekeeping services are provided by our residence with a charge, it is included for a stay of 6 night, our reception is open 24h for any questions or demands.

10/10 (非常に良い)

Stephan

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Outstanding new property in the heart of Amsterdam, beautiful design, well trained staff - definitely not my last visit.
2024 年 3 月に 1 泊滞在
Saeed. からの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for taking the time to write us your feedback.We are glad to know that you have enjoyed your stay at Citadines Canal Amsterdam.

10/10 (非常に良い)

FREDERIC

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Citadines canal is newly refurbished with very nice and elaborated design. Perfect location in City center.very welcoming team able to guide us on main attraction nearby . Nice lounge for breakfast or for a drink after a walk in the city to relax. The studio gave us the possibility to prepare a meal thanks to the equipted kitchen in the room ! Great stay
2024 年 3 月に 1 泊滞在
Anna.からの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for taking the time to write us your feedback, we are glad to know that you have enjoyed your stay at Citadines Canal Amsterdam.

10/10 (非常に良い)

Rahul

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Absolutely delighted with my recent stay at this property! The attention to detail in the decor, coupled with impeccable cleanliness, made for a truly comfortable experience. The amenities exceeded my expectations, and the location was convenient for both business and leisure activities. The staff's warmth and professionalism added a personal touch, making it a memorable stay. Highly recommend this property for anyone looking to stay in Amsterdam
2024 年 3 月に 1 泊滞在
Anna.からの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for taking the time to write us your comments; comments like yours pushes us to excel and provide the upmost service for our guests.

10/10 (非常に良い)

Alena

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This new hotel is amazing! They've really paid attention to every little detail in how it looks, even in the kitchen. Could have stayed for weeks. Plus, it's super close to all you need to see in Amsterdam. Less than 10 minutes to Rijksmuseum, Pasta Basta, Ice Bar, Heineken Experience, Melkwerk, etc. And the staff? They're so friendly and very helpful. You feel it is a good work environment.
2024 年 3 月に 1 泊滞在
Saeed. からの返信 (投稿日 : 2024 年 3 月 8 日)
Thank you for your comments, we are glad to know that you have enjoyed your stay at Citadines Canal Amsterdam

10/10 (非常に良い)

Irene

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Toplocatie in het centrum van Amsterdam, vriendelijk personeel en een prachtige kamer!
2024 年 3 月に 1 泊滞在
Saeed. からの返信 (投稿日 : 2024 年 3 月 8 日)
Thank you for taking the time to write us your feedback.

10/10 (非常に良い)

David

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A small treasure in a residential area close to Prinsengracht. Waking up to birds singing in city centre is really rare and nice. Nice local restaurants and bars in close proximity.
2024 年 3 月に 1 泊滞在
Anna.からの返信 (投稿日 : 2024 年 3 月 8 日)
We are glad to know that you have enjoyed your stay at Citadines Canal Amsterdam, we hope to welcome you back again.