2/10 (非常に不満)
宿泊されたお客様
グループ旅行
2020 年 2 月 24 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Horrible! Do not book here! The rooms are not what they look like in the pictures. We was given 2 towels on the first day, one towel was covered it makeup and one clean towel; that was the only towel we had for 4 days between 2 of us. We was not given any new clean towels throughout our stay. The rooms were not cleaned, the rooms were dusty, the bed sheet had marks on it, and the “black out curtain” was broken so light still got in. The staff were exceptionally rude. When we called them to double check that we had found the right place (because there are no signs on the wall or by the entrance door), she rudely told me “check in is at 3” who them kept repeating this until she finally listed to me and told me yes we was in the right place and told us to come back later. When we eventually came back later and called them like they instructed us too, they said they would come downstairs to get us. They did not come down for 40 minutes, and ignored our messages when we asked if they was coming. I just found the staff to be very rude. What B&B doesn’t come with breakfast either? I hated this place. I’ll never come back again. Good thing all you do is sleep in these rooms. Dirty rooms with no clean towels. -10/10
宿泊されたお客様
2020 年 2 月に 3 泊滞在