6/10 (普通)
Elizabeth
家族旅行
2025 年 8 月 5 日
First of all, this property was bought out and they don’t have any signage that shows the name Hawthorn or Wyndham- we came in late at night after a long day of traveling and literally drove in circles trying to find out hotel because the sign out front said a different hotel name. When I finally went in to ask where our hotel was- the girl at the front desk told us we were in the right place. When I mentioned the sign out front saying a different hotel and how they should do something about it, she just shrugged her shoulders and handed me my key. No apologies, no empathy- nothing. Very rude and has such a cavalier attitude. Zero customer service!
Elizabeth
2025 年 7 月に 1 泊滞在