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マイクロテル イン & スイーツ バイ ウィンダム アルタスの口コミ

2 out of 5
マイクロテル イン & スイーツ バイ ウィンダム アルタス
3210 N Main St, Altus, OK

口コミ

7.6

良い

評価 10 - 424 件の口コミ中 145 件が非常に良い" "
評価 8 - 424 件の口コミ中 138 件が良い" "
評価 6 - 424 件の口コミ中 79 件が普通" "
評価 4 - 424 件の口コミ中 34 件が不満" "
評価 2 - 424 件の口コミ中 28 件が非常に不満" "

8.0/10

清潔度

8.2/10

スタッフとサービス

6.2/10

設備とサービス

7.8/10

施設のコンディションと設備

7.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Dean

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was fine.
2024 年 4 月に 1 泊滞在

8/10 (良い)

jeff w

出張
Good
2024 年 4 月に 1 泊滞在

4/10 (不満)

Barbara

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
My room was not in the best condition, it appeared that the door had been broken in to. The toilet did not properly flush. The sheets were very dingy. Staff were extremely nice and courteous.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Kaylen

2024 年 3 月に 1 泊滞在
Priscillaからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for staying with us. We appreciate your feedback and so happy you enjoyed your stay. We welcome you back anytime you are in the area.

10/10 (非常に良い)

Janice

2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Cadan

2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Chanda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在

6/10 (普通)

Lloyd

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
no one at the front desk at night /the key keepedn
2023 年 12 月に 4 泊滞在

10/10 (非常に良い)

Jacklyn

出張
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Great service for the value.
Very satisfactory. The staff were friendly and accommodating. Will definitely stay here again next time I the area.
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Zakari

良かった点 : 清潔度
2023 年 11 月に 2 泊滞在

2/10 (非常に不満)

Patricia

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
This has to be the worst place ive stayed in. Staff was good. Got to room and it was like i was in the 90s all over again. Tv was a old school box tv. Couldn't get remote to work. Curtain kept falling off rail when sliding them open or shut. Toliet kept running. We had sheets for covers . Overall horrible place to stay. Next time ill pay 200 more and stay some where else.

6/10 (普通)

Jason

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 設備とサービス
The price is nice. Room was VERY small but was clean. The toilet had a constant filling going. It was also raining and we were by the rain spouts, so it was very noisy all night.
2023 年 11 月に 1 泊滞在

6/10 (普通)

Kenneth

2023 年 11 月に 3 泊滞在

2/10 (非常に不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、客室の快適度
~Not clean~
Not very clean at all. There was hair all over the bed, a tiny spider on our sheets, and the carpet was very old and dirty. The toilet had not been cleaned, and there was hair in the sink. The staff was very friendly, but I would not stay here again.
2023 年 11 月に 1 泊滞在

4/10 (不満)

Misty

出張, カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The property from the outside looks nice, but the carpets inside are matted and dirty. The room had poorly washed towels, and the carpet in our room looked just like the main building carpet. The toilet was LOUD when flushed. Would have been fine if it was just loud for a moment, nope 20 seconds to fill. The staff was on the phone when we came to check in. We didn't even get so much as a hello.
2023 年 11 月に 2 泊滞在

2/10 (非常に不満)

Tyler

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
There was a stabbing in the hotel 11-7-23
2023 年 11 月に 2 泊滞在

4/10 (不満)

Tyler

ペット同伴の旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Bugs in my room
2023 年 10 月に 5 泊滞在
Priscilla からの返信 (投稿日 : 2023 年 11 月 7 日)
We will be looking into this issue and appreciate your feedback.

10/10 (非常に良い)

JOHAN

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place
2023 年 10 月に 1 泊滞在
Priscilla からの返信 (投稿日 : 2023 年 10 月 29 日)
Hi Johan, Thank you for staying with us. We appreciate your feedback. I will be sure to let my staff know you enjoyed your stay.

6/10 (普通)

Doyle

家族旅行
良かった点 : 清潔度、スタッフとサービス
Room was very dated but appeared clean as it could be. Extra locking latch on door was missing. Very nice clean lobby. Staff very friendly and helpful. Seems the whole place could use a major upgrade but overall not bad as far as my 2 day stay if you’re not looking for fancy rooms and amenities.
2023 年 10 月に 2 泊滞在
Priscilla Russellからの返信 (投稿日 : 2023 年 10 月 25 日)
Doyle, Thank you for staying with us at Microtel Inn and Suites. We apologize that your stay was less than expected. We will make all efforts to improve our hotel to meet your standards.

10/10 (非常に良い)

Krystal

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 1 泊滞在
Priscilla Russellからの返信 (投稿日 : 2023 年 10 月 25 日)
Thank you Krystal for staying with us at Microtel Inn and Suites. We appreciate your feedback and will use this to help meet your expectations.

2/10 (非常に不満)

Angeles

気になった点 : スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 4 泊滞在
Priscillaからの返信 (投稿日 : 2023 年 10 月 12 日)
Angeles, Thank you for your response we appreciate your feedback. We strive to give each of our guests a enjoyable experience at Microtel . We apologize that your stay was not met to your expectations.

8/10 (良い)

Carlos

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
The hotel was a bit dated and was in need of a lot of updates. Carpet and beds looked to be over due to be replaced. Bathroom need some but not a lot of renovation. Other part needed to be repaired.
2023 年 9 月に 4 泊滞在
Priscilla Russellからの返信 (投稿日 : 2023 年 10 月 25 日)
Carlos, Thank you for staying with us here at Microtel Inn and suites of Altus. We appreciate your feedback and will be using this evaluation to improve our hotel. We hope when you are in the area again you will come back and see all of our improvements.

10/10 (非常に良い)

Michael

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 3 泊滞在
Priscillaからの返信 (投稿日 : 2023 年 10 月 12 日)
Thank you for staying with us here at Microtel Inn and Suites of Altus. We are pleased that you enjoyed your stay.

8/10 (良い)

Loren

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 9 月に 1 泊滞在
Priscillaからの返信 (投稿日 : 2023 年 10 月 12 日)
Hi Loren, Thank you for your your feedback we are so excited to hear that you enjoyed your stay. If you are ever in the area again we invite you back to Microtel Inn and Suites of Altus, Ok.

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
First room had no safety lock and toilet running constant. Went and asked for another room which they gave us but air conditioning not very good so warm in room. Both rooms had stains in carpet, blackout drapes were rotten on back side so light shined through. Needs updated. Very disappointed this time. We have stayed there in the past and was fine but not this time. Won’t stay there again.
2023 年 9 月に 1 泊滞在
Priscillaからの返信 (投稿日 : 2023 年 10 月 12 日)
I apologize that your stay was less than expected. If you are in the area again please give us a try again.

10/10 (非常に良い)

Larry

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 1 泊滞在
Priscillaからの返信 (投稿日 : 2023 年 10 月 12 日)
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Altus. It is always a pleasure to receive positive feedback. I will share your response with our team, who I am certain will be encouraged. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 (良い)

Anissa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was nice but needs upgraded.
2023 年 9 月に 1 泊滞在
Priscillaからの返信 (投稿日 : 2023 年 10 月 12 日)
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Altus. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 (非常に不満)

Michael

気になった点 : 施設のコンディションと設備
It showed it had a pool but when i arrived it did not.
2023 年 8 月に 1 泊滞在

2/10 (非常に不満)

Dawn

出張, カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The front desk was very helpful and assisted me getting my luggage into my room but bed mattress covered in bugs along mattress and box spring and dead crickets everywhere in the room. I left and stayed elsewhere. Disgusting bedbug or flea problem and other bugs. Entry way nice and modern but should invest in pest control first.
2023 年 8 月に 3 泊滞在

8/10 (良い)

Gregory

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ok
2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Sawyer

良かった点 : 清潔度、スタッフとサービス
2023 年 7 月に 2 泊滞在

8/10 (良い)

Antoinette

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Recent stay for my high school reunion!
My was great. I was upgraded to a suite (no extra charge) the room wonderful. The service was great and so my check-in experience. Need more variety of breakfast items but overall my stay was excellent.
2023 年 6 月に 2 泊滞在

10/10 (非常に良い)

Karen

2023 年 6 月に 2 泊滞在

10/10 (非常に良い)

Sandra

2023 年 4 月に 1 泊滞在

6/10 (普通)

Luke

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The property is very run down. Our room had threadbare carpet, a chair cushion with huge stains in it, a tattered shower curtain and a hole punched in the bathroom door. It was barely clean enough. The shower water heat was very nice and unlike most hotels, it was plenty hot. The bed was comfortable and the staff was very nice and could not have been more helpful. It is a two story motel and there is no elevator. I do not know how they manage ADA compliance. The rates were affordable but we will not be returning.
2023 年 4 月に 1 泊滞在
Priscilla Russellからの返信 (投稿日 : 2023 年 4 月 28 日)
Thanks you for staying with us here at Microtel Inn and Suites by Wyndham, Altus, Oklahoma. We are very sorry that your stay was not great! We are in the process of doing a full renovation and hope you come back. As for ADA requirements all of our ADA rooms are located on the first floor. We appreciate all your feedback and hope you come back.

2/10 (非常に不満)

Cheryl

ペット同伴の旅行
気になった点 : 清潔度、設備とサービス
Horrible not worth the money I spent on it
2023 年 2 月に 1 泊滞在

10/10 (非常に良い)

Catalina

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 1 月に 2 泊滞在

6/10 (普通)

Gwendelen、Stillwater

良かった点 : スタッフとサービス
気になった点 : 清潔度
This was my third time to stay here since Thanksgiving. Somehow it has gotten worse each time. My husband and I traveled together the first two times, so I never worried about my safety; however, on this trip I felt like I wish I had considered other options. It seems as though the workers staffing the front are also responsible for flipping rooms. What was most disgusting this time is that the sheets and comforter were visibly dirty. I somewhat shunned off the comforter portion, but the more I looked at the sheets, the more hair I found. I'm not sure if the linens are especially old/used, or if the wash loads are so full they cannot get clean. The issue with the outdoor lights has yet to be resolved, meaning the clerk must remember to turn the lights on at an appropriate time. There is still a tree blocking the signage from the South. What really stinks is that I would probably stay here again because the next best option is the hotel across the highway that goes for 2x to 3x more per night.
2023 年 1 月に 1 泊滞在

10/10 (非常に良い)

debbie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 12 月に 1 泊滞在

8/10 (良い)

Jon

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Funeral services
The room was spacious, on the second floor with no elevator but not bad since only one flight of stairs. Hallway was extremely hot. Breakfast could have been better. Bed was comfortable but squeaky. Carpet in room had stains but overall not bad for what we needed. Also sign on road was not lit up making it difficult to find entrance.
2022 年 12 月に 2 泊滞在

6/10 (普通)

Gwendelen、Stillwater

良かった点 : スタッフとサービス、設備とサービス
This was our second time staying at this property in two months. It provides the minimum requirements for a night's sleep at a decent price. The sign and parking lot were not lit up after dark, causing an unsafe feeling. The hotel needs updates/renovations, but the items are 'simple'. Our shower curtain was extremely tattered. This sort of thing should be replaced immediately. The carpet needs to be replaced or restretched. Linens were not dirty, but definitely stained.

8/10 (良い)

Gwendelen、Stillwater

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good price for the room. Arrived at 3:15pm and they had to check to see if/what rooms were clean.

8/10 (良い)

David

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I arrived around 11:30 pm, didn't really pay much attention with my surroundings.
2022 年 11 月に 1 泊滞在

4/10 (不満)

Dennis

家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
Not a good experience
The hotel sign was not lite up and no lights in the parking lot. The first room they put us in the bed were not made and the room was dirty. Tv did not work and lights did not work in half the room. The front desk girl was not friendly at all. She did not smile the whole time during checking.
2022 年 11 月に 1 泊滞在

10/10 (非常に良い)

Ikina

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love the property we feel safe and secure
2022 年 11 月に 1 泊滞在

2/10 (非常に不満)

Justin

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I normally do not write reviews but this was one of the worst hotel experiences I have ever had. I recommend everyone to NOT book this hotel.
2022 年 10 月に 2 泊滞在

8/10 (良い)

Meagen

2022 年 10 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス
No frills. But good for the few hours of sleep we needed.
2022 年 9 月に 1 泊滞在

2/10 (非常に不満)

Mark

グループ旅行
気になった点 : 清潔度
Needs repair
First off I had requested a handicap room, they gave me a regular room, they did change when I went back to counter. There were no towel racks in the bathroom at all, one shelf. There was water damage to the side of the shower on both edges. Mold was starting to form on the wood. The tub around the drain was cracked & soft when you stepped on it while taking a shower, dangerous. The carpet in the room was wringled & stained. The overhead light was not working, it was not the light bulb, the entire socket was cracked up in the ceiling, fire hazard from possible sparks. Won't stay at this property or any other Windham hotels again.
2022 年 8 月に 2 泊滞在

8/10 (良い)

Daniel

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Laundry facility was free which was a pleasant surprise.
2022 年 7 月に 1 泊滞在