2 つの屋外プール、プール パラソル、サンラウンジャー

ラディソン ブル ホテル、アレキサンドリアの口コミ

5 out of 5
ラディソン ブル ホテル、アレキサンドリア
Mehwar El Taameer, Alex West, Northern Coast Rd 23 KM, PO Box 32, Al-'Amriyah

口コミ

8.2

とても良い

評価 10 - 79 件の口コミ中 34 件が非常に良い" "
評価 8 - 79 件の口コミ中 22 件が良い" "
評価 6 - 79 件の口コミ中 15 件が普通" "
評価 4 - 79 件の口コミ中 6 件が不満" "
評価 2 - 79 件の口コミ中 2 件が非常に不満" "

8.2/10

清潔度

7.8/10

スタッフとサービス

7.0/10

設備とサービス

7.8/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

家族旅行
気になった点 : スタッフとサービス
ほtほてほてrホテル内ショップで2020年のカレンダーを買ったが、帰国後見たら9月、10月のページが2枚あり、11月、12月のページが無かった。???
2019 年 11 月に 3 泊滞在
Dalia Amerからの返信 (投稿日 : 2020 年 1 月 20 日)
Dear Valued Guest , Thank you for choosing Radisson Blu Hotel,Alexandria I am really disappointed to see that your stay was compromised by this experience encountered at the Bazar , The shop is not under the hotel management but I wish you have discovered this during your stay , then we could fix it up with them on the spot . Please accept my sincere apologies for this , and I really wish to welcome you back again . I remain with my kindest regards,

8/10 (良い)

SnafkinZ、藤yこう

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
市内からは遠いが快適なホテル
空港から30分程度の場所にあり、市内からは遠く、またモールまでシャトルはあるとはいうものの、 一日一便しかなく、その意味では不便ではあるが、プールやスパなどもあり、ホテル暮らしという点では、大変快適。
Dalia Amer - GM .からの返信 (投稿日 : 2015 年 6 月 8 日)
Dear Snafkinz , I’m so pleased you enjoyed the room , and that the service was convenient to you . But i am disappointed that your stay was compromised by the noise from the surrounding area , please accept my apologies as it was really out of our hands . Hope to have the chance to welcome you soon to enjoy a relaxing and quite stay . Till then i remain with my best regards ,

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
good performance
コストパフォーマンス良いです。 郊外にある感じで、周りには何もありません。現在建設中の巨大コンプレックスの一部で先行オープンしている感じでしょうか。 部屋は清潔で、広くて、快適でした。ただ、広すぎて寒かったです。暖房入れてもなかなか温まりませんでした。もちろんエジプトで寒い時期は少ないでしょうから、そんなに大きな問題ではないと思います。 設備は、大画面フラットTV、無料インターネット接続、バスタブ、シャワーブースなど、十分なものでした。 朝食は品揃えも十分でした。同僚はワッフルをその場で焼いてもらっていましたが、良かったようです。

10/10 (非常に良い)

Omar

良かった点 : スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在

2/10 (非常に不満)

abdullah

2023 年 6 月に 1 泊滞在
Dalia Amer からの返信 (投稿日 : 2023 年 6 月 26 日)
Dear Mr. Abdullah , Thank you so much for Posting your comment following your stay at our property. I feel really sorry and disappointed to hear that we fell short of your expectations, and rest assured that we will save no efforts to further improve our services. Looking forward to welcoming you again , Best Regards ,

2/10 (非常に不満)

Fadi

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 5 月に 1 泊滞在
Dalia Amerからの返信 (投稿日 : 2023 年 6 月 26 日)
Dear Mr. Fadi,Thank you so much for Posting your comment following your stay at our property. I feel really sorry and disappointed to see that we fell short of your expectations, and rest assured that we will save no efforts to further improve our services. Looking forward to welcoming you again , Best Regards ,

10/10 (非常に良い)

David

2023 年 4 月に 1 泊滞在

10/10 (非常に良い)

Mohamed

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent staff
Dalia Amerからの返信 (投稿日 : 2023 年 1 月 5 日)
Dear Mr. Mohamed,Thank you for choosing Radisson Blu Hotel,Alexandria , I am really glad to see you have enjoyed your stay . your review is heartfully appreciated .Looking forward to welcoming you soon,BR.

10/10 (非常に良い)

Paulo Jose

2022 年 7 月に 4 泊滞在
Dalia Amerからの返信 (投稿日 : 2022 年 9 月 21 日)
Dear Mr. Paulo, Thank you for rating Radisson Blu Hotel,Alexandria & Looking forward to welcoming you again BR,

10/10 (非常に良い)

Shorouk

2022 年 7 月に 1 泊滞在

10/10 (非常に良い)

Marawan、Carlisle

2022 年 6 月に 1 泊滞在

10/10 (非常に良い)

isaias

2022 年 3 月に 2 泊滞在

10/10 (非常に良い)

Shady

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very good
2022 年 1 月に 2 泊滞在
Dalia Amerからの返信 (投稿日 : 2022 年 2 月 20 日)
Dear Mr. Sahdy, Thank you so much for choosing Radisson Blu Hotel,Alexandria . I am really glad you have enjoyed and looking forward to welcoming you again soon. BR,

6/10 (普通)

MOHAMED

気になった点 : スタッフとサービス
Was OK
2022 年 1 月に 2 泊滞在
Dalia Amerからの返信 (投稿日 : 2022 年 2 月 6 日)
Dear Mr. Mohamed, Thank you for choosing Radisson Blu Hotel,Alexandria I am glad you have enjoyed and looking forward to welcoming you again soon , Best Regards

6/10 (普通)

Mohamed

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス
I traveled with my family. We arrived late just before midnight. It was really tricky to find the hotel even with 3 brand of gps (35mn kept turning around the area). A lot of construction around it will make almost impossible to access. The room was not ready to accommodate 4 of us, even though we booked for 4. I asked for a second room so the kids can sleep straight away and the manager tried to sell it double the price. At the end I had to book it in a rush with Expedia before midnight at $116, when it was on their website at 70. And the manager kept asking for 150 !!! Finally the manager was so rude that he pretended to give the kids free breakfast while I booked the first room with breakfast for the 4 of us. There is a lot of construction just next to the hotel as they are extending so do not expect to wake up late.
2022 年 1 月に 1 泊滞在
Dalia Amer からの返信 (投稿日 : 2022 年 1 月 11 日)
Dear Mr. Mohamed, Thank you sharing your comment following your recent stay at Radisson Blu Hotel,Alexandria . I feel really sorry and disappointed to hear that we fell short of your expectations regarding your expectation. So please accept my sincere apologies about that and rest assured that Your comments are being noted and will be used to further improve our services. We look forward for another opportunity to leave more favorable impression in the future. Till then I remain with my kindest regards ,

6/10 (普通)

MOHAMED

良かった点 : スタッフとサービス、施設のコンディションと設備
Was good
2022 年 1 月に 1 泊滞在
Dalia Amerからの返信 (投稿日 : 2022 年 1 月 5 日)
Dear Mr. Mohamed, Thank you so much for your kind feedback , & Looking forward to welcoming you again soon Best Regards

8/10 (良い)

GILDONG

出張
良かった点 : 施設のコンディションと設備、客室の快適度
気になった点 : 清潔度
5성급 호텔인데 객실 내 분위기는 실망임.
호텔 내 수영장
2021 年 12 月に 3 泊滞在
Dalia Amerからの返信 (投稿日 : 2021 年 12 月 13 日)
친애하는 소중한 손님, 최근 숙박에 대한 의견을 공유해 주셔서 감사합니다. 객실 리노베이션을 즐기기 위해 곧 다시 모실 수 있기를 기대합니다. 나는 나의 친절한 안부와 함께 남아,

6/10 (普通)

James

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
NICE BUT 1 HOUR OUTSIDE OF TOWN
The hotel is a long way outside of Alexandria near a huge petrochemical plant. It is also quite hard to find the entrance unless you know to stop at the guarded gate with no signs. Also Uber to get there is cheap but taxi to get back, Uber is not allowed past the gate, is 3x the Uber cost. Then they offered us a “private tour for 750EGP vs 350 for the taxi but it was only 3 hours and used up one hour just getting back to town and the driver did not speak English so it was not a tour just a car and driver.
2021 年 11 月に 1 泊滞在
Dalia Amer からの返信 (投稿日 : 2021 年 12 月 2 日)
Dear James, Thank you for sharing your comment following your recent stay at Radisson Blu Hotel,Alexandria . I feel really sorry and disappointed to hear that we fell short of your expectations regarding the tour , I really understand how disappointing it felt. so please accept my sincere apologies about that and rest assured that Your comments are being noted and will be used to further improve our services. We look forward for another opportunity to leave more favorable impression in the future. Till then I remain with my kindest regards , Best Regards,

8/10 (良い)

Khalid

2021 年 8 月に 5 泊滞在
Dalia Amerからの返信 (投稿日 : 2021 年 9 月 27 日)
Dear Mr. Khalid Thank you for rating Radisson Blu Hotel,Alexandria . And looking forward to welcoming you soon ,

10/10 (非常に良い)

Ema eldin

2021 年 7 月に 1 泊滞在
Dalia Amerからの返信 (投稿日 : 2021 年 9 月 27 日)
Thank you for rating Radisson Blu Hotel,Alexandria

10/10 (非常に良い)

宿泊されたお客様

2021 年 6 月に 2 泊滞在
Dalia Amerからの返信 (投稿日 : 2021 年 9 月 27 日)
Thank you for rating Radisson Blu Hotel,Alexandria

10/10 (非常に良い)

Moustafa

2021 年 6 月に 2 泊滞在
Dalia Amerからの返信 (投稿日 : 2021 年 6 月 22 日)
Dear Mr. Moustafa , Thank you for rating Radisson Blu Hotel,Alexandria following your recent stay . I am really glad to see you have enjoyed a nice experience & looking forward to welcoming you soon. Best Regards ,

10/10 (非常に良い)

Stephanie

2021 年 3 月に 1 泊滞在
Dalia Amer からの返信 (投稿日 : 2021 年 3 月 31 日)
Dear Stephanie, Thank you for choosing Radisson Blu Hotel,Alexandria also for taking time to review your stay . We really appreciate your rating & looking forward to welcoming you soon . Best Regards ,

10/10 (非常に良い)

Naif

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The weather and the location is just perfect
2020 年 11 月に 1 泊滞在
Dalia Amerからの返信 (投稿日 : 2020 年 11 月 29 日)
Dear Mr. Naif, thank you so much for your kind feedback , I am really glad you have enjoyed & looking forward to welcoming you again soon . Best Regards

8/10 (良い)

Munis

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
My stay was very good. HOTEL was very clean and the genaral staff was very very nice and helpful. The only two staff members that were not helpful were one of the receptionist lady that I asked her where can i get some change for a 100 pound bill and where can I exchange some US dollars and she (rudely) answered me (I don't know). An answer that should never come out of a receptionist of a reputable Hotel like Radisson blu. Same answer came from the concierge on the counter next to the reception area. I got the change i need and the information for where to exchange currency from the Most friendly face in this Hotel.(The restaurant manager during breakfast) Also the Kids pool was closed.
2020 年 8 月に 3 泊滞在
Dalia Amerからの返信 (投稿日 : 2020 年 9 月 15 日)
Dear Mr. Munis, I feel really glad to know that overall you had a good stay . but I’m personally disappointed to hear that you felt let down by our receptionist attitude. We pride ourselves on our Yes I Can! service and please rest assured, I will be discussing your feedback with my team and addressing any issues. I can only apologize for your experience and assure you this isn’t the norm here. I hope we get the chance to show you this on a future stay with us. I remain with my best regards,

10/10 (非常に良い)

nha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice place
Great hotel to get away from it all. Very helpful staff and great amenities. They are doing some renovations so I think the place will look even nicer soon.
2020 年 8 月に 3 泊滞在
Dalia Amerからの返信 (投稿日 : 2020 年 9 月 15 日)
Dear Valued Guest, It’s great to hear you had such a good stay , And We’d love to see you back soon at the hotel to see the renovations and enjoy a relaxing stay . Looking forward to welcoming you soon, Best Regards,

8/10 (良い)

Tusharkumar

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 2 月に 8 泊滞在
Dalia Amerからの返信 (投稿日 : 2020 年 3 月 8 日)
Dear Valued Guest , Thank you for rating Radissonblu Hotel,Alexandria & Looking forward to welcoming you soon

10/10 (非常に良い)

Tor Andreas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 12 月に 2 泊滞在
Dalia Amerからの返信 (投稿日 : 2020 年 3 月 8 日)
Dear Valued Guest , Thank you for rating Radissonblu Hotel,Alexandria & Looking forward to welcoming you soon

10/10 (非常に良い)

宿泊されたお客様

2019 年 8 月に 1 泊滞在
Dalia Amerからの返信 (投稿日 : 2019 年 8 月 20 日)
Thank you for rating Radisson Blu Hotel,Alexandria

8/10 (良い)

Mohammed

良かった点 : 施設のコンディションと設備、客室の快適度
جيد جداً
ممتاز السكن بالفندق وخدماتهم جيدة
2019 年 8 月に 3 泊滞在
Dalia Amerからの返信 (投稿日 : 2019 年 11 月 17 日)
Dear Mr. Mohamed , Thank you for your comment & Looking forward to welcoming you soon . Best Regards

10/10 (非常に良い)

MOHAMED

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Dr M Elbahrawi review
Amazing stay , friendly staff, very clean ,nice food and a relaxing lounge
2019 年 8 月に 2 泊滞在
Dalia Amerからの返信 (投稿日 : 2019 年 8 月 19 日)
Dear Dr. Mohamed , Thank you for your generous comment , I am utterly glad to see how intensely you have enjoyed your stay at Radisson Blu Hotel,Alexandria . Looking forward to welcoming you again soon , Best Regards,

10/10 (非常に良い)

Amr

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
مكان هادئ وممتع
إهتمام بالغ من فريق العمل دلالة على الإحترافية وغرف ممتازة
2019 年 8 月に 2 泊滞在
Dalia Amerからの返信 (投稿日 : 2019 年 11 月 17 日)
Dear Mr. Amr , Thank you for your comment & Looking forward to welcoming you soon . Best Regards

4/10 (不満)

宿泊されたお客様

家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Big size room but everything else was disappointing. Bad quality of service, bad food, nothing to do with what I’ve saw in the pictures, very small gym and swimming pool was disappointing. No maintenance of the hotel and unprofessional employees. Price don’t reflect at all the quality of this hotel. Don’t recommend.
2019 年 7 月に 4 泊滞在
Dalia Amerからの返信 (投稿日 : 2019 年 8 月 19 日)
Dear Valued Guest , Thank you for sharing your comment following your recent stay at the hotel. It is really disappointing to see that you did not enjoy your stay with us. Please be assured that all your comments and feedback noted is much appreciated ,and we will use it to fine tune our processes and product. We strive to deliver a quality product and experience to all of our guests throughout their stay with us. Should you wish to discuss your stay further please do not hesitate to contact me directly at the hotel. Thank you ,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 3 月に 1 泊滞在
Dalia Amerからの返信 (投稿日 : 2019 年 8 月 20 日)
Thank you for rating Radisson Blu Hotel,Alexandria

6/10 (普通)

宿泊されたお客様

出張
良かった点 : 清潔度
気になった点 : スタッフとサービス
Good location for my business with EZZ Dekhella Steel
2019 年 3 月に 2 泊滞在
Dalia Amerからの返信 (投稿日 : 2019 年 3 月 26 日)
Dear Valued Guest , Thank you for choosing Radisson Blu Hotel,Alexandria . I am really glad to know how convenient our location is to your business . & Looking forward to welcoming you soon. Best Regards

10/10 (非常に良い)

SARAH

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Service!
I was feeling a bit under the weather and the staff helped me get some cold medicine and brought me fruits to help get me well.
2019 年 2 月に 2 泊滞在
Dalia Amerからの返信 (投稿日 : 2019 年 2 月 24 日)
Dear Mrs. Sara , Thank you for staying with us and for your kind review . I am so glad to hear that you got well , and please rest assured that our endeavor to care about our guests is our priority . Thank you again for your kind patronage . & Looking forward to welcoming you again, Best Regards,

10/10 (非常に良い)

Michelle

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Friendly staff old hotel
Staff was very friendly.
2018 年 7 月に 3 泊滞在
Dalia Amer からの返信 (投稿日 : 2018 年 8 月 15 日)
Dear Michelle , Its truly honorable & rewarding to see our staff getting recognized for their quality of service. Thank you for your valuable comment & Kind patronage . Looking forward to welcoming you again . Best Regards,

8/10 (良い)

Alicia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Stay a little far away from the City
We stayed in the Radisson Blu in a recent trip to Alexandria, 4 friends in 2 rooms. They were amazing accommodating us with early check-ins since we had been traveling for close to 30 hours. The food was good. The personnel super friendly. It's far away from the city so plan to spend in taxis or ubers for at least 45 minutes.
2018 年 7 月に 3 泊滞在
Dalia Amer からの返信 (投稿日 : 2018 年 7 月 11 日)
Dear Alicia, Thank you so much for choosing Radisson Blu Hotel,Alexandria Also for taking time to write your comment , I am utterly glad to see how intensely you had enjoyed your experience with your friends , its truly awarding to see our staff are going above and beyond to provide a sincere and satisfactory service to exceed our guests expectations . I will be looking forward to welcoming you & your friends again & soon . till then I remain with my best regards,

4/10 (不満)

hesham、va

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Too far from the world
hotel look new but its furniture and material inside is outdated
2018 年 4 月に 5 泊滞在
Dalia Amer からの返信 (投稿日 : 2018 年 7 月 11 日)
Dear Mr. Hesham, Thank you so much for choosing Radisson Blu Hotel,Alexandria , I am really disappointed that the location was not convenient to you, And please rest assured that your comment about the furniture has been shared with the team , also some renovations is currently taking place . hope you give it another chance . & Looking Forward to welcoming you again . Best Regards ,

6/10 (普通)

Tuna

気になった点 : 清潔度
2018 年 1 月に 2 泊滞在
Dalia Amerからの返信 (投稿日 : 2018 年 2 月 1 日)
Thank you for rating Radisson Blu Hotel,Alexandria

8/10 (良い)

Mehmet Fatih

良かった点 : スタッフとサービス、客室の快適度
Yemekler idare eder, temizlik vasat. İş için gidiliyor ise sanayi bölgesine yakın fakat tatil için uygun bir yer değil.
2018 年 1 月に 2 泊滞在
Dalia Amerからの返信 (投稿日 : 2018 年 2 月 1 日)
Sevgili Bay Mehmet , Radisson Blu Hotel, İskenderiye'yi seçtiğiniz için teşekkür ederiz, ayrıca Expedia hakkındaki yorumlarınızı göndermek için zaman ayırdığınız için teşekkür ederiz. Ana hedefimiz, her bir konukun kendine özgü ve tatmin hissettiği tenha bir atmosfer yaratmaktır. Sizin gibi yorumlar bizim mükemmellik gayretimizi korumak zor değil. Seni tekrar aramam için sabırsızlanıyoruz. Saygılarımla, Dalia Amer

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice and Clean Hotel
it was good and the breakfast was excellent
2018 年 1 月に 2 泊滞在
Dalia Amer からの返信 (投稿日 : 2018 年 2 月 1 日)
Dear Valued Guest , Thank you for choosing Radisson Blu Hotel,Alexandria . Your comment is highly appreciated . I am really glad to hear you have enjoyed . Looking forward to welcoming you again . Best Regards

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
The hotel was nice overall just far away from downtown. It didnt state this in the booking so the hassle of going into town of paying a lot for a car and time is what i didnt like
2017 年 11 月に 2 泊滞在
Dalia Amer からの返信 (投稿日 : 2017 年 11 月 20 日)
Dear Valued Guest , Thank you for your feedback , I’m so pleased you had a good stay, and I hope you give us the chance to welcoming you soon , so you can enjoy more of our facilities and services featuring a free shuttle bus to Alexandria city center . I remain with my best regards,

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2017 年 9 月に 1 泊滞在
Dalia Amerからの返信 (投稿日 : 2017 年 11 月 20 日)
Thank you for rating Radisson Blu Hotel,Alexandria .

10/10 (非常に良い)

Bai、Jeddah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Its excellent customer service and a staff.
All hotel i had stay, only Radisson is impressive service and consistent assistance. I highly recommend it to all.
2017 年 8 月に 2 泊滞在
Dalia Amerからの返信 (投稿日 : 2017 年 9 月 4 日)
Dear Valued Guest , Thank you for choosing Radisson Blu Hotel,Alexandria . It is truly rewarding when our colleagues are acknowledged for going above and beyond in their service delivery. I want to express our most sincere appreciation for your kind comments . and we look forward to welcoming you back soon! Till then I remain with my best regards .

6/10 (普通)

Virginia、Arizona

良かった点 : スタッフとサービス、客室の快適度
Nice hotel but not easily accessible.
The staff is friendly and helpful. The hotel is located in a very out of the way place with nothing nearby.
General Managerからの返信 (投稿日 : 2016 年 8 月 31 日)
Dear Virginia , Thank you for choosing Radisson Blu Hotel,Alexandria , also for taking time to post your comment . I’m really pleased to know that our staff made your stay a pleasant one , but i am disappointed that our location was not that convenient to you . I hope we get the chance of welcoming you again, Till then i remain with my best regards, Thank You, Dalia Amer

6/10 (普通)

William、Stockholm

良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度
Mixed impressions
The floor in the room had sand or some other small particles on it, which is unpleaseant, while no slippers where provided. The hotel was a bit worn down generally/not ready built. Renovation near the gym/spa area made the air very dusty and impossible to use without health risk. Very good breakfast service with fresh pressed juices, instant chef made omelettes etc. Good and fast room service. Good service at the reception. Good security. A good 3 star or a bad 4 star hotel.

10/10 (非常に良い)

Anand、Mumbai

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good One
The Hotel is in a secluded place. Nice Hotel, Very Good Staff. Nothing around the Hotel. Food is very good.
Dalia Amerからの返信 (投稿日 : 2016 年 5 月 14 日)
Dear Anand , Thank you for sharing your comment on Expedia following your stay at Radisson Blu Hotel, Alexandria, Your wonderful feedback and nice comments noted are greatly appreciated , as customer care is amongst our highest priorities and it is always gratifying to receive our valuable guests’ comments. Looking forward to welcoming you soon . Best Regards , Dalia Amer

4/10 (不満)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス、施設のコンディションと設備
Very poor hotel for a Radisson Brand
Service was emotionless and done because they had to. No smiles and no extra effort or going out of their way to make the experience good. To many points to explain here! No problems with room - excellent. (no bottled water every day though!) Hotel had no character, nothing to do, hotel is in the middle of no-where or rather a very run down area There was a lot of choice with food but it was tasteless and breakfast was really well done but always cold. Hotel would not let us get local taxis and we had to use theirs at an extortionate price I checked the reviews before I booked and do not agree with them. I would not recommend this hotel. Old fashioned and out dated. Front counter manager was a terrible representative for the hotel - very rude, abrupt and seriously lacking in cusomer service skills (Ahmed)
Ashleyからの返信 (投稿日 : 2015 年 12 月 23 日)
Thank you for taking the time to write your review. We are delighted you liked your room and we hope you had a relaxing stay. We apologize you were disappointed with the service and food you received while visiting the hotel. We appreciate you bringing these matters to our attention. We have shared your comments with hotel management to continually improve services at the hotel.

6/10 (普通)

Ahmad、Cairo

良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
Bad surrounding conditions
Nice hotel, but the place is auwfull as the smell outside the hotel is so bad; as it's so near to a polluted area.