ウェストゲイト ハイツ ホテル

「My husband and I went so he could golf in the area and I could spend time at the “resort style pools” This property pulled up with those search filters, and had a price that was too good to be true. It is a clean pool, but it is just one pool that goes indoor/outdoor. The description claimed “two sparkling pools…for laps or relaxation” It is more like a neighborhood or community pool. Nothing wrong with it, but not a pool that an adult could spend a day at. No umbrellas or true cabanas. (Some...

「Room was filthy, had prior guests socks still in it, gum on the floor, stained blankets and sheets, and mold in the bathroom. The pool was completely green, bags of trash stacked up all over.」

「Clean room.」

「車を持たない方は、宿泊しない方がよい。」

「Everything was okay」

「We checked in somewhat late and were pleasantly surprised that dinner was being served, as well as alcoholic beverages for 21+ guests. The staff was welcoming and very helpful. The food for dinner and breakfast was both delicious and we appreciated the fountain drinks available. The pool was perfect for our family and the whole environment was family friendly. Would definitely stay here again.」

「シャワーが弱かった。」

「The bed was very comfortable and the pillows were the most comfortable I’ve ever had in a hotel. I’d love to get some of my own. Really nice stay, very nice room. Awesome pillows.」

「We arrived in our room and the bathroom sink was full of dirty water and leftover used soap was on the sink and tub.」

「Charged for parking and reservation was for 2 beds and only had a 1 bed with a roll out couch」

「少しまわりの部屋の音が響きました。大通り沿いなのでやや車の音も気になりました。近くにスーパーやモールがあったので便利でした。」

「The bathroom shower was awful ; it was a shower head with a drain , the drain dish hot work therefore the entire bathroom floor was wet for a couple hours」

「「早朝の空港シャトルバスサービスやチェックイン手続きも、スタッフの適切な対応により円滑でした。近くにレストランもあり､便利な立地です｡」

「I will never stay here again. I came to relax. The next morning I found a hair in my breakfast frittata. They were accommodating at first….but a manager came on duty who accused me of not paying my bill and forced me to bring my food to them showing the evidence. I brought my receipt and the food. Bad service and management. I spent over $300 in this place to find peace. Bad hotel.」

「Good 空港まで近い 空港-ホテル間のシャトル フレンドリーなサービス Bad チェックイン時フロント付近が少し臭った（理由は不明）」

「Good breakfast Bed too soft.」

「空港までの送迎サービスをして欲しいと思います。エアラインのクルー達しかシャトルバスサービスは、やっていないと言われたのでシェラトンなのにやってないの？と感じました 他の国のシェラトンホテルでは、当たり前のシャトルバスサービスなのに残念でした」