The highlight of the hotel was the staff members. Upon check-in, we had some concern with our room and Isabel went out of her way to help us find another unit that would better meet our needs. So far as to ride over to the 2nd building which a was a few minutes away with us to be sure we were satisfied and found it all right.
We had another small issue and the man at reception was quick to accommodate our needs.
The room was generally clean. However, the shower area needs some attention in the room we were in. There is actively growing mold on the shower walls, not just old mold stains.
Also, small ants were present in the bath and kitchen areas.
I understand that we were renting a unit in an aparthotel to which you usually bring items from the msrket to cook, eat or drink. However, I feel like to have AT LEAST coffee for the first morning would (even if only instant) would be much appreciated, especially for people who get in later in the evening. The pool and small children's pool were nice to have, but quite chilly.
Lovely views from the upper floors.
Overall, it was a very good stay. I would hope housekeeping/maintenance could address the necessary issues and it would be excellent" in my opinion.