アラルカのプールのあるホテル

「Everything was good. Comfortable, clean, convenient. Staff was cordial and efficient. Worked perfectly for us, but just not a 5 star hotel. Will stay there again.」

「I was there celebrating my mother's 79th birthday and the room that we booked was not cleaned. When I contacted concierge to help with the situation, they offered to switch rooms or to have it cleaned. We had to wait an exuberant amount of time for them to let us know about the room change, and in the meantime, housekeeping came in and was attempting to clean while our stuff was still there being packed because we were told not to leave until someone called us. Then when we finally receive the...

「Breakfast food did not appear freshly cooked, minimal selections, mostly carbs and minimal protein. Problem with the tub draining while showering with water as high as ankle deep during the showers. Notified staff who stated we need to go through Expedia to get any compensation. 」

「Staff was helpful and room was nice.」

「Very nice 」

「Our room was clean, no bad odor, hot tub and pool clean, parking was not bad also」

「Parking was about the only thing worth writing about. The air conditioner in the room wasnt functioning properly. I brought it to staff attention. They didn't seem to care. All this was after the first room I was assigned the door wouldn't lock. I brought it to the front desk attendant, and he didn't seem to think it was a problem.And he just told me to go ahead and stay there. I said , no I wanted a new room or a refund. He said, well, it couldn't give me a refund.So he gave me a new room. The...