there were three crews but the service was really limited. They even didn't swipe the table. There was no hot water in the shower, it was rainy cold day. AC was not controlable, only on or off. I think the staff didn't check properly what is missing and should be prepared before departure. We bought some tiger prawns to cook on the boat, we asked to cook non spicy so that our small kids can eat, but it was very spicy.hotel discription says there is free wifi, but when I asked for it, the staff said no. Only the scenary of Kerala was great on that boat. Really dissapointed.
宿泊されたお客様
2017 年 10 月に 1 泊滞在
10/10 (非常に良い)
Melissa
2019 年 7 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful stay on the backwaters
Loved my stay on Marvel. Did two nights and enjoyed every minute. The staff was wonderful, professional and kind. Food was amazing, especially the celebratory lunch that was served on my second day. Absolutely beautiful cruise - highly recommend this experience.
Melissa
2019 年 7 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
家族旅行
2019 年 5 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Interesting experience living on a boat for the night
宿泊されたお客様
2019 年 5 月に 1 泊滞在
8/10 (良い)
Vishal
2017 年 4 月 2 日
良かった点 : 清潔度
The service was a little poor! Not completely satisfied. It also sailed only for 5 hours out of 22 hours.
Vishal
8/10 (良い)
宿泊されたお客様
2016 年 4 月 15 日
良かった点 : 清潔度、スタッフとサービス
A Unique experience in the indian waters
A descent stay of 24 hours with cordial crew members and the local delicacies made our day in marvel cruise. There are lot of local boats to catch up but Mravel cruise stands apart in the claealiness and service.
宿泊されたお客様
4/10 (不満)
宿泊されたお客様
2016 年 3 月 22 日
気になった点 : 客室の快適度
payment confusion, poor boarding area.
in general lot of confusion between that property owner and Hotels.com. lot of delay / confusion during check in, in result we lost many hours in clarifying this matters. Its never been with hotels.com, always it will be crystal clear with hotels.com, but this time very bad experience... hotel guy don't have a proper parking, or even a desk at boarding point for boat house, no credit card swiping machine, no ATM near by, by insist cash payment without prior info.
宿泊されたお客様
8/10 (良い)
Jennifer、Australia
2016 年 1 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Paradise trip into kerala culture
Our stay on marvel cruise was fantastic from start to finish.
Very professional crew .
Location is a little difficult to find but once there the trip is great.
I would recommend this houseboat over and above others that we have been on.