Akinari Vacations from ￥32,311

"Absolutely fantastic. It's beautifully decorated and very clean. The staff were very warm and kind and made my stay very comfortable. My Japanese is very limited, but they took the time to carefully explain things for me at a level I could understand, including the food. If you can get out to Tsunan (and the train there was quite scenic, so do try), I really can't recommend it enough. My only regret is that I didn't stay longer."

"よかった。"

"Loved this hotel. Was next to the ski slopes. Staff was friendly and the spa was incredible!! "

"We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most...

"I made sure to book the shuttle bus for when I got off the train. But the shuttle bus never arrived, I had to take a taxi and they wouldn't reimburse me for it."

"The space is very inviting. I loved that they supplied a kimono for me to wear during my stay. The bath was delightful."